Bought a 5.11 EDT. Fast delivery and shipping. The product itself feels a bit expensive for a small piece of metal, but it's far less bulky than the competition, so worth it if you want something that... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service from Medtree. Spot-on communication about my order and dispatch, their website is clear and easy to use, great price plus fair postage cost. My order arrived quickly and i'm very hap... See more
I bought an electronic stethoscope from MedTree a few years ago. After losing the rubber diaphragm, I tried to obtain a spare one from the manufacturer with no success. After ringing MedTree, I was ad... See more
Customer service is phenomenal here! I ordered a stethoscope for my partner who has recently joined the Ambulance service. I left it a bit too late to get a personalised gift. Called Medtree at 9am, t... See more
Company details
- #8 of 17 best companies in First aid station
- #6 of 28 best companies in Hospital equipment and supplies store
Written by the company
MedTree, previously Bound Tree Medical Europe Ltd, is a UK owned, worldwide distributor of over 18,000 first aid and medical products including first aid kits and supplies, medical instruments, hospital equipment, paramedic supplies as well as the full range of 5.11 Tactical clothing. With a fantastic range of products and excellent customer service, MedTree provide an unrivalled service that you can rely on for all your emergency medical needs...
For all your emergency medical needs
Written by the company
- Free UK Delivery
- As standard, all UK orders over £25 + VAT are despatched on our free delivery service. Need it quickly? We have a range of delivery options available including express, next day and Saturday delivery to ensure you get your order as quickly as possible and with our courier's (DPD) text and email notifications you will be provided with a 1-hour delivery slot so no more hanging around waiting for the driver to turn up (for more details please go to https://medtree.co.uk/delivery)
- Rewards Club - earn money while you shop
- With our Rewards Club, you can earn money while you shop. Simply sign up for an account at https://medtree.co.uk/customer/account/create and shop like you normally would, then you will receive reward points towards your next purchase.
Contact info
Unit 3, Stag Business Park, TF2 7NA, Telford, United States
- 01952 565656
- sales@medtree.co.uk
- medtree.co.uk
4.8
Excellent
7K reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Over the moon
Over the moon, quick dispatch, paediatric pads over 18 months expiry date and best of all great price and free delivery! Because we are a voluntary community group price is very important to us. You are by far the cheapest.
Thank You!
26 February 2026
Excellent service fast and reliable
Excellent service fast and reliable, good communication. A well trusted company for most of your medical supply.
24 March 2025
Great customer service
Great customer service. I had a query about a product and Craig responded to my email and also included a photo of the product. Fast shipping. Overall experience 10/10..
18 February 2026
Good service,would recommend to anyone
17 February 2026
Pleased with my order
I ordered a pair of scissors and was very pleased with them they do a perfect job for the purpose.
16 January 2026
I had an issue with a faulty product…
I had an issue with a faulty product from Medtree and Claire was absolutely fantastic in resolving it. Her communication was excellent — she responded promptly and without hesitation. She handled everything quickly and efficiently, solving the problem without any fuss at all.
It’s refreshing to experience such smooth and professional customer service. I really appreciate the support and would highly recommend Claire and the team at Medtree.
19 February 2026
Unprompted review
Easy to use website.
Easy to use website.
Ordered, paid for and delivered within 48 hrs.
Pleasure doing business with them.
20 February 2026
The ordering was easy
The ordering was easy. Goods arrived very quickly and well packaged
19 February 2026
Simple, on-time process
Simple ordering process and arrived on time. Product is what I expected.
15 December 2025
Good quality product which does the job
One of the few places where I can locate the oral mouth care product I need, which is expensive but I know it is safe & of good quality. Easy to purchase with prompt delivery.
9 February 2026
What service.
Delivered as stated.
Slight issue but fantastic customer services and prompt resolution.
17 February 2026
It does what it says on the tin!🙂
21 February 2026
Unprompted review
Great service and products!
9 February 2026
Reply from MedTree
Thank you for your review. I'm sorry you didn't receive your initial email response for your return, as this would of provided you with our return address. I have now emailed this to you. Apologies for any inconvenience caused.
Great communication and spot-on engraving!
Great communication from Ricky at MedTree regarding details about engraving for a Leatherman gift.
Delivered swiftly to my brother for his 50th Bday.
The engraving was spot-on too!
Nicely done thanks!!
24 November 2025
Good quality clothing…
Good quality equipment and clothing never had an issue, delivery can take longer than you want it to sometimes
9 June 2025
Quick, accurate service.
Easy ordering, correct items sent quickly and properly packed.
10 February 2026
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