Bought a 5.11 EDT. Fast delivery and shipping. The product itself feels a bit expensive for a small piece of metal, but it's far less bulky than the competition, so worth it if you want something that... See more
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Company details
- #8 of 17 best companies in First aid station
- #6 of 28 best companies in Hospital equipment and supplies store
Written by the company
MedTree, previously Bound Tree Medical Europe Ltd, is a UK owned, worldwide distributor of over 18,000 first aid and medical products including first aid kits and supplies, medical instruments, hospital equipment, paramedic supplies as well as the full range of 5.11 Tactical clothing. With a fantastic range of products and excellent customer service, MedTree provide an unrivalled service that you can rely on for all your emergency medical needs...
For all your emergency medical needs
Written by the company
- Free UK Delivery
- As standard, all UK orders over £25 + VAT are despatched on our free delivery service. Need it quickly? We have a range of delivery options available including express, next day and Saturday delivery to ensure you get your order as quickly as possible and with our courier's (DPD) text and email notifications you will be provided with a 1-hour delivery slot so no more hanging around waiting for the driver to turn up (for more details please go to https://medtree.co.uk/delivery)
- Rewards Club - earn money while you shop
- With our Rewards Club, you can earn money while you shop. Simply sign up for an account at https://medtree.co.uk/customer/account/create and shop like you normally would, then you will receive reward points towards your next purchase.
Contact info
Unit 3, Stag Business Park, TF2 7NA, Telford, United States
- 01952 565656
- sales@medtree.co.uk
- medtree.co.uk
Replied to 80% of negative reviews
Typically replies within 24 hours
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Prompt, well priced
Prompt delivery. Reasonable prices, clear website. Makes it easy to get what I need.
Fantastic customer service
Fantastic customer service. Item not delivered successfully. They sent out a new one straight away: great communication. Quick reply. Highly recommend
Review
Easy to order on the website, product arrived quickly. Product is great quality.
Fantastic company
Fantastic company
Delivery was quick
Great product and will always use these again
Good quality medical equipment provided…
Good quality medical equipment provided at a reasonable price for my training company. Very fast delivery and good communications as to when to expect delivery.
Great company to purchase from.
Great and large stock to chose from, easy of ordering items and from order to delivery within a couple of days, great service as always.
I still haven’t received my product
I don’t think this is a medtree issue but
I still haven’t received my product. I asked for it to be delivered to a neighbour but it didn’t get left there! Now it’s saying it’s stuck at Bridgwater depot due to issues in W-S-M
Can rely on this company for fast…
Can rely on this company for fast efficient service. A customer for many years, never once let me down. Will always purchase from this company. Excellent!!!!
I was looking for swabs
I was looking for the same swabs I used in hospital.
A quick search found MedTree and the very same swabs. Easy to order and a quick delivery.
The swabs are great
Easy to place the order and was kept up…
Easy to place the order and was kept up to date with the back ordering........ Notified when it was then processed and when it should arrive. Zero problems.
Everything was excellent fast delivery…
Everything was excellent fast delivery of competitively priced products
No problem with the service but the…
No problem with the service but the sizing on the trousers is very small. I got a size larger than I usually take, and still they are too small. Lovely quality but unfortunately I took the labels off. I would recommend sizing up x2.
Delivered very quickly
Nice quick and simple purchase.
Delivered very quickly.
👍🏻👍🏻👍🏻👍🏻👍🏻
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