Mohsin Aziz (our conveyancer) has been nothing short of incredible! Communica to on has been outstanding, no question has been too much trouble and he has made us feel looked after, every single step... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A big thank you to Nicola Nicholl at Medway law and Helen Noonan from Iamsold. They kept me updated during the auction sale process and had to chase the buyers solicitors A LOT!! But I would definit... See more
Company replied
We have just Completed a house sale through Medway Law and they have been fantastic : no delays, no queries, everything was made simple and we Completed without a hitch. Our contacts (Catherine Clarks... See more
Company replied
Jamie is the best solicitor I've ever dealt with regarding property sales. (S613/51296) He responded to all queries quickly (never experienced that with a solicitor). He actually phoned as well as... See more
Company replied
Company details
Information provided by various external sources
At Medway Law, our conveyancing service is designed to deliver you a quick, efficient and transparent process. We’re not distracted by the general legal issues that many solicitors have to contend with, so we can focus exclusively on providing you with the very best service. Our team will offer you nothing but a high quality experience and personalised legal advice, making your transaction as simple and straightforward as possible. We provide an array of services including conveyancing for both buyers and sellers, assistance for a remortgage and assistance for legal ownership enquiry.
Contact info
7-8 Diamond Court, NE3 2EN, Newcastle upon Tyne, United Kingdom
- 0191 2718280
- enquiries@medway-law.co.uk
- medway-law.co.uk
4.8
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The solicitor I dealt with at Medway Law
The solicitor I dealt with - Thomas - was excellent, kept me informed throughout the process and really gave excellent support. The sale was a difficult one, involving the family home for almost 68 years, Thomas's empathy and understanding were excellent. I can really recommend Medway Law.
29 January 2026
Unprompted review
Reply from Medway Law
Hi there,
Thank you so much for sharing your experience. We’re really pleased to hear that Thomas provided such excellent support throughout what sounds like a very meaningful and emotional sale. His empathy, understanding, and clear communication are incredibly important qualities, so it’s wonderful to know they made a difference for you.
We truly appreciate your recommendation and thank you for choosing Medway Law.
Regards,
Medway Law Customer Experience Team
everyone went above and beyond to help…
everyone went above and beyond to help me with my property, fantastic Communication, I would certainly recommend them, ref no, S613/53117
30 January 2026
Unprompted review
Reply from Medway Law
Hi Diane,
Thank you so much for your kind feedback. We’re very happy to hear that the team went above and beyond to support you and that you found the communication fantastic throughout. Your recommendation means a great deal to us.
Thank you again for taking the time to leave a review.
Regards,
Medway Law Customer Experience Team
Medway Law 5* Online Legal Service
Medway Law and in particular Jonathan Brown, Conveyancing Fee Earner, provided me with excellent customer care and proffessional service throught the sale of my Aunt's property. They were proactive every step of the way.
I am "old school" previously only ever used local solicitors, so I was a little sceptical about using an on line service. I am now without doubt "new school" due to the excellent performance and service provided Medway Law they delivered a supioror service at a much more competitive rate than anything available to me locally. I will not hesitate to employ Medway Law and Jonathan Brown again and recommend them most highly.
28 January 2026
Unprompted review
Reply from Medway Law
Hi Nicholas,
Thank you so much for taking the time to leave such a thoughtful and detailed review. We’re delighted to hear that Jonathan Brown provided excellent customer care and proactive support throughout the sale of your aunt’s property.
We really appreciate your high recommendation and look forward to supporting you again in the future should you need us. Thank you again for choosing Medway Law.
Regards,
Medway Law Customer Experience Team
Good advice to prevent sale falling through
Emily and Sarah really helped and supported us after a hitch at the last minute - their advice got the property to completion when all looked like it was going to fall through. Thank you!
28 January 2026
Unprompted review
Reply from Medway Law
Hi Caz,
Thank you for taking the time to share your experience. We’re really pleased to hear that Emily and Sarah were able to step in and support you when things became challenging, and that their advice helped get the property through to completion. We’ll be sure to pass your kind thanks on to them.
Thank you again for your feedback, it’s very much appreciated.
Regards,
Medway Law Customer Experience Team
Catherine Clarkson and Bethany Walker…
Catherine Clarkson and Bethany Walker at Medway Law were outstanding throughout the sale of our property in Llanelli. The whole process was stress free, we were kept fully informed at every stage, and we never once had to chase for information. Completion was even achieved a day earlier than expected. Extremely professional and highly recommended. Carol & Iain
28 January 2026
Unprompted review
Reply from Medway Law
Hi Carol & Iain,
Thank you so much for taking the time to leave such a wonderful review. We’re delighted to hear that Catherine and Bethany provided outstanding support throughout your sale and that the process felt completely stress free.
We’ll be sure to pass your kind feedback on to Catherine and Bethany. Thank you again for your recommendation and for choosing Medway Law.
Regards,
Medway Law Customer Experience Team
Amazing from start to finish.
Amazing from start to finish. Jon in particular has made this process very simple, and he's guided me through every step.
I would definitely use Medway again.
27 January 2026
Unprompted review
Reply from Medway Law
Hi Simon,
Thank you for your fantastic feedback. We’re delighted to hear that the service was amazing from start to finish and that Jon made the process simple by guiding you through every step. We’ll be sure to pass your kind words on to him.
Thank you again for choosing Medway Law, we’d be very happy to support you again in the future.
Regards,
Medway Law Customer Experience Team
Good communication of process involved
Good communication of process involved. Empathic at all times in view of the house sale being linked to a bereavement of elderly parent. Helpful advice and support when I needed this
23 January 2026
Unprompted review
Reply from Medway Law
Hi Julie,
Thank you for taking the time to share your experience. We’re really pleased to hear that you felt well supported and clearly informed throughout the process, especially during such a sensitive and difficult time. Providing empathetic guidance and helpful advice when it’s needed most is incredibly important to us, so it’s reassuring to know this made a difference for you.
Thank you again for your kind feedback, it’s very much appreciated.
Regards,
Medway Law Customer Experience Team
A very difficult time and process but…
A very difficult time and process but frankie was amazing..quick reies and professional..thank you guys
26 January 2026
Unprompted review
Reply from Medway Law
Hi Anu,
Thank you for taking the time to share your experience. We’re really pleased to hear that Frankie was able to support you so well during what sounds like a difficult time. Providing quick, professional responses and reassurance when it’s needed most is incredibly important to us, so it’s wonderful to know Frankie made a positive difference.
We’ll be sure to pass your kind thanks on to Frankie and the team. Thank you again for your feedback.
Regards,
Medway Law Customer Experience Team
House conveyancing
Our house conveyance was handled by Jonathan at Medway Law. The entire process was so easy and trouble free for us, we were delighted. We were kept updated, guided well when information was required of us and basically what could have been a tiresome process was made to be a positive experience. Huge thanks to Jonathan for his hard work, professionalism, friendly and supportive character. 100% recommended. Thanks.
15 January 2026
Unprompted review
Reply from Medway Law
Hi Chris,
Thank you so much for taking the time to leave such a positive and detailed review. We’re delighted to hear that Jonathan made the conveyancing process easy and trouble-free, and that his guidance, communication, and friendly approach helped turn what can often feel like a challenging process into a positive experience.
We’ll be sure to pass your kind thanks on to Jonathan, he’ll be thrilled to hear it. Thank you again for your recommendation and for choosing Medway Law.
Regards,
Medway Law Customer Experience Team
Teresa from Medway kept me informed…
Teresa from Medway kept me informed throughout the process both by phone and email. Very professional. Would recommend.
23 January 2026
Unprompted review
Reply from Medway Law
Hi Susan,
Thank you for your kind review. We’re delighted to hear that Teresa kept you well informed throughout the process and that you found her service professional. We’ll be sure to pass your feedback on to her.
Thank you for your recommendation, it’s very much appreciated!
Regards,
Medway Law Customer Experience Team
Professional and hands on service
Thomas was hands on and professional throughout a tricky sale, would highly recommend his services.
23 January 2026
Unprompted review
Reply from Medway Law
Hi Debbie,
Thank you for your kind review. We’re pleased to hear that Thomas provided hands-on, professional support throughout what sounds like a challenging sale. We’ll be sure to pass your recommendation on to him, it will mean a lot!
Thank you again for taking the time to share your feedback.
Regards,
Medway Law Customer Experience Team
No hasstle sale
No hasstle sale
Very quick and efficient keep you involved at all stages
highly recomended
Great experience
Would use again
Great happy and friendly staff
23 January 2026
Unprompted review
Reply from Medway Law
Hi Mr Smith,
Thank you for your great feedback. We’re really pleased to hear that you found the sale hassle-free, quick, and efficient, and that you felt involved at every stage. It’s also lovely to hear such positive comments about the team.
Thank you for your recommendation, we’d be very happy to support you again in the future if needed!
Regards,
Medway Law Customer Experience Team
A great service!
This was the first time for us to be selling a property and therefore we knew very little about the process and what we needed to do.
Kayleigh and other members of the team were very helpful and professional in the whole process. They kept in touch with us at each stage and were always happy to help and explain anything. They made the whole process stress free for us and we appreciated their help and support very much.
A great service!
Thankyou Kayleigh (S613/52440/037042)
13 January 2026
Unprompted review
Reply from Medway Law
Hi Christine,
Thank you so much for your lovely review. We’re delighted to hear that your first experience of selling a property felt stress-free and well supported. Kayleigh and the team take great pride in guiding clients through every step, so it’s wonderful to know their communication and support made such a positive difference.
We’ll be sure to pass your kind thanks on to Kayleigh. Thank you again for taking the time to share your experience, it’s very much appreciated.
Regards,
Medway Law Customer Experience Team
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish highly recommend Medway Law
23 January 2026
Unprompted review
Reply from Medway Law
Hi J. Hodgson,
Thank you for your fantastic feedback. We’re delighted to hear you received brilliant service from start to finish and truly appreciate your recommendation.
Regards,
Medway Law Customer Experience Team
Exceptional service from start to finish!
Medway Law managed the sale of my property and I couldn’t have felt more in safe hands. Their professionalism, speed and deep expertise made the whole process feel refreshingly straightforward. Ayesha and John were an absolute dream to work with – responsive, reassuring and on it at every turn. I wouldn’t hesitate to recommend them.
23 January 2026
Unprompted review
Reply from Medway Law
Hi Yas,
Thank you so much for your fantastic feedback. We’re so happy to hear that you felt in safe hands throughout your sale and that the process felt straightforward from start to finish. It’s especially lovely to hear such kind words about Ayesha and John, we’ll be sure to pass your feedback on to them, as they’ll be thrilled to hear it.
Thank you again for your recommendation and for choosing Medway Law.
Regards,
Medway Law Customer Experience Team
Megan Lyon
Megan Lyon - a true professional and a credit to iamsold. She made the process seamless and efficient with genuine consideration and empathy when needed. I am very grateful to have had her deal with my property sale.
21 January 2026
Unprompted review
Reply from Medway Law
Hi Natasha,
Thank you so much for your lovely feedback. We’re delighted to hear that Megan provided such a seamless and efficient service, and that her professionalism, empathy, and genuine care made a real difference during your property sale. She is a huge credit to the team, and we’ll be sure to pass your kind words on to her.
Thank you again for taking the time to share your experience, it’s very much appreciated.
Regards,
Medway Law Customer Experience Team
I sold a house by hybrid auction with…
I sold a house by hybrid auction with Medway Law doing the conveyancing. They were efficient, friendly and kept me updated at all times. Everything went according to plan and
I would recommend them to anyone
20 January 2026
Unprompted review
Reply from Medway Law
Hi Liz,
Thank you for taking the time to leave such a positive review. We’re really pleased to hear that your sale progressed smoothly and that Medway Law kept you well informed throughout!
We truly appreciate your recommendation, thank you for choosing Medway Law.
Regards,
Medway Law Customer Experience Team
excellent service
the continued contact at every step of the process, the ease of confirming documentation. very helpful, professional and efficient staff contact throughout the entire process.
having confidence in the team dealing with the sale.
it has made the sale a much less stressful experience and as this is the first time we have used the Modern Day auction method I have been very impressed and would certainly recommend this service in the future.
15 January 2026
Unprompted review
Reply from Medway Law
Hi David,
Thank you very much for taking the time to share such detailed feedback. We’re so happy to hear that you felt well supported at every step of the process and that confirming documentation was straightforward. Having confidence in the team handling your sale is so important, so it’s great to know this helped make the experience far less stressful for you.
We’re also pleased to hear that your first experience of the Modern Method of Auction was a positive one. Thank you for your recommendation and we’d be very happy to support you again in the future.
Regards,
Medway Law Customer Experience Team
Highly recommended
Highly recommended. My house sale was handled by Megan Lyon and she has been fantastic throughout the process. Very friendly and knowledgeable and made sure I was kept informed every step of the way. Have really appreciated all her help and have been very impressed with the speed and efficiency involved.
15 January 2026
Unprompted review
Reply from Medway Law
Hi Debi,
Thank you so much for your kind recommendation. We’re delighted to hear that Megan provided such friendly, knowledgeable support and kept you informed throughout your sale, ensuring a smooth and efficient process!
We’ll be sure to pass your lovely feedback on to Megan, she’ll be thrilled to hear it. Thank you again for taking the time to leave a review.
Regards,
Medway Law Customer Experience Team
Excellent service from start to finish
Excellent service from start to finish. No issues at all, thank you Amber!
14 January 2026
Unprompted review
Reply from Medway Law
Hi James,
Thank you for your lovely review. We’re thrilled to hear that you received excellent service from start to finish, and we’ll be sure to pass your kind thanks on to Amber, she’ll be thrilled to hear it.
We really appreciate you taking the time to share your feedback.
Regards,
Medway Law Customer Experience Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.