Medway Law Reviews 

1,040
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 273 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being exceptionally friendly, professional, and consistently supportive throughout every single step of the property selling process. Many individuals note that communication is remarkably clear, and any queries or concerns are answered very promptly by the dedicated team. Some reviewers were not happy with communication issues, mentioning delayed responses, long waiting times, and difficulties getting hold of staff members on the phone. A few people also felt that important updates were missing, leaving them feeling unsupported and worried while waiting for their property transactions to move forward.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive, highlighting an exemplary and stress-free experience from start to... See more

Customer service

People report positive experiences with customer service, highlighting clear communication and consistent... See more

Response time

Reviewers highlight positive aspects of response time, noting that communication is consistently fast and... See more

User experience

Users describe positive interactions with user_experience, highlighting a clear, efficient, and stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mohsin Aziz (our conveyancer) has been nothing short of incredible! Communica to on has been outstanding, no question has been too much trouble and he has made us feel looked after, every single step... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Nicola Nicholl at Medway law and Helen Noonan from Iamsold. They kept me updated during the auction sale process and had to chase the buyers solicitors A LOT!! But I would definit... See more

Company replied

Rated 5 out of 5 stars

We have just Completed a house sale through Medway Law and they have been fantastic : no delays, no queries, everything was made simple and we Completed without a hitch. Our contacts (Catherine Clarks... See more

Company replied

Rated 5 out of 5 stars

Jamie is the best solicitor I've ever dealt with regarding property sales. (S613/51296) He responded to all queries quickly (never experienced that with a solicitor). He actually phoned as well as... See more

Company replied


Company details

  1. Conveyancer
  2. Property lawyer

Information provided by various external sources

At Medway Law, our conveyancing service is designed to deliver you a quick, efficient and transparent process. We’re not distracted by the general legal issues that many solicitors have to contend with, so we can focus exclusively on providing you with the very best service. Our team will offer you nothing but a high quality experience and personalised legal advice, making your transaction as simple and straightforward as possible. We provide an array of services including conveyancing for both buyers and sellers, assistance for a remortgage and assistance for legal ownership enquiry.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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4.8

All reviews

(1,040)

274 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Mo was great.

Excellent service from Mo was great.
Mo kept me informed and the most touching was he understood my position.
I will definitely recommend this company.
Thank you all.

8 June 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Kom,

Thank you for your kind feedback. We're so pleased to hear that Mo provided you with excellent service throughout the process.

It's especially rewarding to know that Mo kept you well informed and took the time to understand your individual circumstances, helping you feel supported every step of the way. We'll be sure to pass on your lovely comments to him.

Thank you for your recommendation and for taking the time to share your experience.

Regards, Medway Law Customer Experience Team

Rated 2 out of 5 stars

Started off well..then trails off

Started off well..then trails off. No one answers the phone - left with music continuously and if you leave a message no one returns messages. 3 emails gone unanswered to Lauren's team.
Birth and marriage certificates still not returned either and a.SAE enclosed.. Cost £93 for those. Feel.ignored.

8 June 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Sue,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience has not met the standard you expected. While we're pleased that things started positively, we understand how frustrating it must be to feel ignored, particularly when you're waiting for responses and the return of important documents.

We would like the opportunity to look into this matter further and discuss your concerns directly. Please could you email your details, including the property address and any relevant reference numbers, to experience@iamproperty.com and a member of our team will investigate this for you.

We look forward to hearing from you and working towards a resolution.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

The lady that dealt with me mostly was…

The lady that dealt with me mostly was thorough in explaining everything and very pleasant as well.Thank you Jessica.

5 June 2026
Unprompted review
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Reply from Medway Law

Hi Thomas,

Thank you for your kind feedback. We're happy to hear that Jessica was thorough in explaining everything and that you found her pleasant to deal with throughout the process.

Providing clear guidance and friendly support is something we pride ourselves on, and we're glad Jessica was able to make your experience a positive one. We'll be sure to pass on your thanks to her.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Nikki was brilliant

Nikki was brilliant with swift and relevant updates.

5 June 2026
Unprompted review
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Reply from Medway Law

Hi Steven!

Thank you for your kind feedback. We're pleased to hear that Nikki provided such a positive experience and kept you updated with swift and relevant communication throughout the process.

We'll be sure to pass on your lovely comments to Nikki. Thank you for taking the time to share your experience.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

14 Nevis grove

I had the hard task of selling my parents house, I was worried about the process and Medway law took away all my worries, they sorted everything and constantly kept me updated with email's and phone calls, can't thank them enough, Anthony brierley

5 June 2026
Unprompted review
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Reply from Medway Law

Hi Lee,

Thank you for your kind feedback, Anthony. We understand that selling your parents' house was an important and potentially stressful experience, so we're pleased to hear that our team was able to put your mind at ease.

It's great to know that you felt supported throughout the process and that the regular updates by phone and email helped keep you informed every step of the way. Your comments mean a great deal to us, and we're grateful you took the time to share your experience.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Absolutely recommend.

John Barfield and his team were fabulous from start to finish while working on the sale of my property following auction. They made the whole process clear, and completely drama-free. I would happily work with them again, and can’t recommend them highly enough.

4 June 2026
Unprompted review
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Reply from Medway Law

Hi,

Thank you for your wonderful feedback. We're very happy to hear that John Barford and his team provided such a positive experience throughout the sale of your property following auction.

It's great to know that the process was clear, straightforward, and completely stress-free from start to finish. Your kind words and recommendation mean a great deal to us, and we'll be sure to pass your comments on to John and the team.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Very professional and straight forward

Our Conveyancing contact, Jessica Bean, was clear, professional, helpful and easy to talk to. The whole process was well managed from Estate Agent, IamSold and Medway Law, and no query was too much trouble. I felt well informed all the way. (property S613/52327)

4 June 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Claire,

Thank you for your kind feedback. We're pleased to hear that Jessica Bean provided clear, professional, and helpful support throughout your conveyancing journey.

It's great to know that the process was well managed across all parties involved and that you felt well informed every step of the way. We pride ourselves on being approachable and responsive, so we're delighted that no query ever felt like too much trouble.

We'll be sure to pass your lovely comments on to Jessica and the wider team.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Just wonderful customer service

Just wonderful customer service. We were expertly guided through the whole process and communication was always fast and efficient. Particular thanks to Charis for her understanding and support and also to Rachel who helped us enormously. I would highly recommend Medway Law

29 May 2026
Unprompted review
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Reply from Medway Law

Hi Jane,

Thank you for your wonderful feedback. We're so pleased to hear that you received such excellent customer service and felt well supported throughout the entire process.

It's great to know that communication was always fast and efficient, and that Charis and Rachel were able to provide the understanding, guidance, and support you needed. We'll be sure to pass on your kind words to them both.

Thank you for your recommendation and for taking the time to share your experience.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

A Very Professional Service

Having looked at Medway Law to carry out my conveyancing following a recommendation, I reviewed their costs (not exorbitant but cheaper elsewhere is available) and decided to go with them, which turned out to be a wise move. I was really pleased with the service I received, which took virtually all the stress associated with selling a property out of the equation.

My solicitor, Sobia Asghar did an excellent job of dealing with any and all queries from both parties in an assured, knowledgeable and professional manner, thus giving me a feeling of ease throughout the whole process. I was initially greeted with an introductory phone call at the onset, and from start to finish was readily notified of all information needed regarding the transaction. This kept me up to date at all times, until contracts were exchanged and final details completed.

Overall I was extremely happy with the service provided, and would readily recommend Medway Law to others looking for a company sure to look after them, and their legal interests.

19 May 2026
Unprompted review
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Reply from Medway Law

Hi Stephen,

Thank you for your detailed and thoughtful feedback. We're delighted to hear that choosing Medway Law proved to be the right decision for you and that we were able to make the conveyancing process as stress-free as possible.

It's especially pleasing to hear your kind comments about Sobia Asghar. Providing knowledgeable, professional support and keeping clients informed throughout their transaction is exactly the level of service we strive to deliver, and we're glad Sobia helped you feel at ease from start to finish.

We truly appreciate your recommendation and thank you for placing your trust in us. Your feedback means a great deal to the whole team.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Personal approach

Personal approach

28 May 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi!

Thank you for your feedback. We're pleased to hear that you appreciated our personal approach and the service you received throughout the process.

Building strong relationships with our clients and providing support tailored to their needs is something we take great pride in. Thank you for taking the time to share your experience.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

By far the best conveyancing experience I have had

I used Medway Law to sell my mum’s property after she was admitted to a residential nursing home. The service provided by the firm was outstanding, in particular the conveyancing solicitor Mohsin Aziz, who was professional and courteous throughout, and took the trouble to keep me updated at every stage. Highly recommended.

28 May 2026
Unprompted review
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Reply from Medway Law

Hi Darrell!

Thank you for your wonderful feedback. We're so pleased to hear that this was the best conveyancing experience you have had.

We understand that selling your mum’s property after her move into residential care was an important matter, and we're glad we could provide the support and guidance you needed. It's especially rewarding to hear your kind comments about Mohsin Aziz, whose professionalism, courtesy, and commitment to keeping clients informed are qualities we greatly value.

Thank you for your recommendation and for taking the time to share your experience.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Very professional service

Very professional service, kept informed throughout the whole process, available by phone and e mail to answer queries would recommend using this company

28 May 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Ken,

Thank you for your kind feedback. We're pleased to hear that you found our service professional and that you were kept informed throughout the entire process.

It's great to know that our team was available to answer your queries by phone and email whenever needed. We truly appreciate your recommendation and thank you for taking the time to share your experience.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

During long journey and in the end of…

During long journey and in the end of tricky deal Mr J Turnbull at Medway Law really helped us with his clear, professional guidance.

24 May 2026
Unprompted review
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Reply from Medway Law

Hi Tore,

Thank you for your kind feedback. We’re pleased to hear that Jamie Turnbull was able to support you through what sounds like a long and challenging transaction.

It’s great to know that his clear and professional guidance helped you throughout the process and contributed to a successful outcome. We’ll be sure to pass on your comments to Jamie.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Excellent service

Considering this is a 100% remote service, the service was excellent, great comms from the team at all stages of the process, the guys deliver..

22 May 2026
Unprompted review
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Reply from Medway Law

Hi,

Thank you for your kind feedback. We're so pleased to hear that you found the service excellent and that our team provided great communication throughout every stage of the process.

It’s especially rewarding to know that, despite the service being fully remote, you still felt well supported and looked after. We truly appreciate your comments and your support.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

First class service

From the first contact we had with Medway Law, we were treated with the utmost courtesy. Our dealings with them were first class throughout. Nothing was too much trouble and we were kept informed through every step of the process. We were made to feel important, we enjoyed speaking to very nice people.

21 May 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Geoff,

Thank you for your wonderful feedback. We're so pleased to hear that you received a first-class service from the very beginning and that our team made you feel valued and supported throughout the process.

It’s especially lovely to know that you found everyone courteous, approachable, and always willing to help, while keeping you informed every step of the way. Your kind comments mean a great deal to us.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

S613/58795/042071

S613/58795/042071
Was kept informed very quickly and politely. Very helpful alwady

21 May 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Lucy,

Thank you for your kind feedback. We're pleased to hear that you were kept informed promptly and politely throughout the process, and that you found our team helpful at all times.

We truly appreciate you taking the time to share your experience with us.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Catherine was very informative and…

Catherine was very informative and helpful through the whole process.

Clear communication through the whole process

19 May 2026
Unprompted review
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Reply from Medway Law

Hi Arwel,

Thank you for your kind feedback. We're pleased to hear that Catherine was so informative and helpful throughout the process and that communication remained clear every step of the way.

Providing friendly support and keeping our clients well informed is something we always strive for, so we truly appreciate you taking the time to share your experience.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

My experience with Medway Law is 100%…

My experience with Medway Law is 100% positive. So refreshing to find a legal company that works quickly and competently and keeps you informed every stage of the process whilst sticking to a set out fee. Highly recommend and a big shout out to Zoie who has been amazing!! Many thanks

15 May 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi Sue,

Thank you for your fantastic feedback. We're so pleased to hear that your experience with Medway Law was completely positive and that you found our service quick, professional, and well communicated throughout.

It’s especially wonderful to hear your kind comments about Zoie, we’ll be sure to pass on your shout out and thanks to her. Your recommendation means a great deal to us.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Kept informed every step of the way

Having to sell my mum's house after probate, the Medway Law kept us informed throughout the process which they completed in half the time expected. Only wish they handled other purchases and not just auction sales.
S613/58210/042619

30 April 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi,

Thank you for your kind feedback. We understand that selling your mum’s house after probate can be a difficult experience, so we’re pleased to hear that our team kept you informed throughout and helped complete the process sooner than expected.

Your comments mean a great deal to us, and we really appreciate your support and recommendation.

Regards, Medway Law Customer Experience Team

Rated 5 out of 5 stars

Mohsin Aziz (our conveyancer) has been…

Mohsin Aziz (our conveyancer) has been nothing short of incredible! Communica to on has been outstanding, no question has been too much trouble and he has made us feel looked after, every single step of the way. Mohsin is lovely to speak with and puts us at ease and genuinely seems to care, not just being transactional.
I wholeheartedly recommend Mohsin Aziz and thank you from the bottom of our hearts!

13 May 2026
Unprompted review
Medway Law logo

Reply from Medway Law

Hi,

Thank you for your wonderful feedback. We're so pleased to hear that Mohsin provided such outstanding support throughout your conveyancing journey.

It’s great to know that his communication, care, and approachable manner helped make the process feel easier and more personal for you. Your kind words and recommendation will mean a lot to Mohsin, and we’ll be sure to pass them on.

Regards, Medway Law Customer Experience Team

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