Medzys Reviews 16

I would love to give this product five stars, because it deserves it, when it is working. In June 2022 I bought and received my pair of Medzocks, and they have really helped with my RLS so that I have been able to sleep through the night. But a couple of months ago one of the Medzocks stopped working, and because there is a one-year warranty on the product, I wrote an e-mail to the company telling them about the problem. They didn’t respond, so I called them many times and left a message on the answer maschine, but they have not responded. And now the other Medzock has stopped working. And they still do not answer e-mails or phone calls, so I se no other option than contacting a lawyer. After all - this is a very expensive product, so of course I want my malfunctioning pair of Medzocks replaced by a new functioning pair.

This product has helped me reduce some symptoms. BUT MY PROBLEM STEMS WITH AFTER SIX MONTHS ONE STOPPED WORKING. I SENT SEVERAL EMAILS WITH NO RESPONSE, AS OF TODAY THE OTHER HAS STOPPED WORKING. Thanks a bundle JOHN

I wanted to return my Medzock purchase (shipped to Canada) and tried contacting Medzys by both of the email addresses on their website, and by Messenger. I also tried to find out the address from UPS where the parcel was shipped from, and UPS will not give me the address because it is confidential. I am just trying to find an address where I can send the device back within 60 days of purchase to get a refund. I am getting no reply from them. Now I am worried that this is a scam, and they have no intention of honoring their sales agreement.

SCAM WARNING

I ordered this product about a month ago, and one of the reasons I ordered it was that they offered a 60 days refund in case the product didn't work.

The product didn't work for me, but when I tried starting the refund process I was met with a brick wall. No one replied to any of the e-mail addresses I found and both their telephone numbers just give me a "line busy" every time I try calling.

I have started a process through my bank and Mastercard to try to rectify this.

To anyone else looking here, go look for another product to help you. Steer clear from this company.

I got my product but unfortunally they did not work for me. When i tried to contact them about shipping them back for a refund, i newer head back. I Emailed and phoned them but No luck.
So now i will try if paypal can help me...

They refunded after i published my comment below.

Same problem. Didn't work that well. Some symptom relief but when I ask to return the product there is no response.

The product did not work in my case. They say they have 60 days money back guarantee but they don t answer to e-mails or phone calls. Scam warning. My guess is they got so many products back that they are near bancruptcy.

A product that works perfectly for it's purpose! Highly recommended!

Great functionality and design. Reduced my pain significantly.