Quick and easy process, and offered the best price on the market for my iphone 17 pro max. Had no issue with sending via Special Delivery and was kept updated by text and email all the way through. No... See more
Company replied
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Review summary
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Reviews shaping this summary
Quick and easy process. I don’t have a printer and so they sent me labels and a large bag into which I put my old phone. They had more condition categories into which I could describe my phone than... See more
Very happy to recommend Meelie. Due to my useless local Royal Mail, the pack arrived late and by the time I was able to send it, the ten day period had lapsed. Notwithstanding, they honoured the off... See more
Company replied
Having decided to extract myself from the Apple ecosystem I looked around to see how much my phone was worth. Meelie mobile came out on top. The whole system of initial communication was flawless. The... See more
Company replied
Company details
- #12 of 25 best companies in Cell phone recycling and unlocking service
- #28 of 74 best companies in Mobile Phone Shop
- #11 of 18 best companies in Mobile phone repair shop
- #8 of 10 best companies in Phone repair service
Written by the company
Meelie Mobile is a smartphone recycling specialist, offering great trade in prices for Apple and Samsung devices. We have partnered with a certified Samsung repair partner to ensure that we can offer the best deals, even if you want to sell us a faulty device. The Meelie Mobile website has been specifically designed to offer an easy to use, efficient customer experience. Free, tracked postage is available for all devices, so you can keep track on the whereabouts of your phone. At Meelie Mobile we believe in total transparency so provide lots of detail on our website and email updates to make sure the price we offer is the price you receive; we don’t believe in surprising you with any hidden charges or additional fees. Meelie Mobile offers various secure payment methods, including PayPal, bank transfer or cheque. If you sell your device to us, we promise that you will receive your payment within 1 day of us receiving the device. On most occasions, payment is made the same day. Our friendly customer support team are available to answer any questions you have about the buying or selling process. You can either contact us directly or via social media and we will respond as soon as possible (usually within 24 hours).
Sell your phone for cash.
Written by the company
- Top prices paid!
- We buy old tech for cash, turn your unwanted smartphones, tablets and more into cash. We'll pay cash directly into your bank account, in most cases on the same day we receive your device.
Free Same Day Shipping
Next day delivery on all orders received before 1pm*
*Applies to all orders placed Monday to Friday before 1pm
Contact info
Meelie Mobile, Holditch House, Holditch Road, ST5 9JQ, Newcastle-under-Lyme, United Kingdom
- 01782576931
- sales@meeliemobile.com
- meeliemobile.com
Get the latest phones for less!
4.4
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Damaged my phone
I sent my phone to Meelie on their buyback scheme. They offered one price and then made a significantly reduced offer which I declined. Upon receiving the phone back, it now won’t charge and the back cover doesn’t stay on. AVOID st all costs!
6 February 2026
Unprompted review
Reply from Meelie Mobile
Dear Helen,
We’re sorry to read this.
All devices are inspected and handled under recorded conditions, and we do not carry out any repairs or work that would affect a device’s structure or functionality. The issues described were not present or identified during our inspection.
As the reported damage was raised after return, we submitted a claim with Royal Mail on your behalf for damage in transit, which has since been approved.
Many Thanks,
Hannah
Super fast
Super fast. Tested and paid on same day only 1 day after receiving. Have had bad experiences with other companies before this one. Will use this company again in future.
I always never leave reviews but the fact you plant a tree for every review is amazing.
9 February 2026
Unprompted review
Reply from Meelie Mobile
Dear Claire Walsh,
Thank you for sharing your positive experience with us! We are glad to hear that you found our service fast and reliable.
Many Thanks,
Phoebe
Reply from Meelie Mobile
Dear Susan Prosser,
Thanks for the great review! We’re really pleased you’re happy with your phone and your experience with us.
Many Thanks,
Hannah
Reputable and trustworthy company
I sent my phone and received the agreed funds the next day. I was updated throughout the process and any queries were responded to very quickly. They offer much higher than others. Very easy and smooth process, highly recommended.
5 February 2026
Unprompted review
Reply from Meelie Mobile
Dear hodan hassan,
Thank you for your great review! We’re glad the process was smooth and that our communication and offer met your expectations. We really appreciate your recommendation.
Many Thanks,
Hannah
Fantastic Service!!
Fantastic Service!!
What can I say my service from Meelie Mobile has been fantastic from start to finish. I had a few enquiries regarding the selling of my phone and spoke to a wonderful member of staff called Aaron who dealt with all my enquirers quickly and professionally. I sent my mobile off on Wednesday it arrived with them today and received payment also today. I couldn’t fault them! Thank you all :)
5 February 2026
Unprompted review
Reply from Meelie Mobile
Dear Lauren Slater,
Thank you for your lovely review! We’re really pleased to hear you had such a positive experience, and we’ll be sure to pass your kind words on to Aaron. We appreciate your trust in Meelie Mobile and hope to work with you again in the future.
Many Thanks,
Hannah
Usual story!!
Usual story, should have taken the negative reviews as a hint! Sent in my beautiful iphone, in immaculate condition to these people only for 2 quite significant scratches appear on the screen out of nowhere, in a picture that looked like it was either a. doctored or b. the phone was deliberately scratched so they could lower the value. To top it off it was downgraded from excellent to fair. I haven’t taken leave of my senses and know I sent in a phone in tip top condition! So it would be fair to say that I was scammed! Lesson learnt, will never use these people again. Sent me the lower value money by bacs real quick by the way? These people know how to get what they want! After reading the reviews, where phones are returned in a different manner, usually without the original box or in a flimsy box or bag, they know full well that the phone will likely get damaged in transit back to you, so to avoid further grief and stress customers usually just accept the lower price. You’ve been warned!
4 February 2026
Unprompted review
Reply from Meelie Mobile
Dear JL,
Thank you for sharing your experience. We value your feedback and would appreciate more details to investigate this matter further. Please provide us with your Meelie reference to assist you better.
Many Thanks,
Hannah
2x no issues
Sold 2 phones this year and both times paid what was quoted. Both payments paid out within 36 hours of receiving the devices. Will happily use again
5 February 2026
Unprompted review
Reply from Meelie Mobile
Dear richard “Rogue-Icewolf” sherri,
Thanks for the great review! We’re really glad everything went smoothly both times — we appreciate your repeat custom and look forward to working with you again in the future.
Many Thanks,
Hannah
Fantastic company
Fantastic company, excellent communication, very fast payment. Definitely recommend
5 February 2026
Unprompted review
Reply from Meelie Mobile
Dear Ashley Bridges,
Thanks for the great review! We’re pleased you had a positive experience with Meelie Mobile and appreciate your recommendation.
Many Thanks,
Hannah
Best company I’ve used by far
Best company I’ve used by far I would give them more than 5 stars if I could I sent the iPhone 17 pro at the post office yesterday evening at 15:42pm and was paid the amount they offered into my bank today at 15:19pm!
I will be sending another phone this week
3 February 2026
Unprompted review
Reply from Meelie Mobile
Dear Dale Roberts,
Thank you for your kind words and for choosing our company for your trade-in needs. We look forward to assisting you with your next phone trade-in this week.
Many Thanks,
Phoebe
Great!👍 Thank you for a fast and…
Great!👍 Thank you for a fast and reliable service!
3 February 2026
Unprompted review
Reply from Meelie Mobile
Dear Sunny R,
Thank you for your kind feedback! We are delighted to hear that you found our service fast and reliable.
Many Thanks,
Phoebe
Usual story with these places
Usual story with these places, you get a price offer (good condition, not even near the top) and are told your phone is in way worse condition (a couple of scratches on the side) so they will only pay you half. You accept as you can't be bothered to get it back and resell. Quick payment after they halved the offer.
2 February 2026
Unprompted review
Reply from Meelie Mobile
Dear Mr.Smith,
Thank you for taking the time to leave your review.
We’re sorry to hear your experience with Meelie Mobile wasn’t entirely positive. Online price estimates are based on devices meeting the described condition, and when additional damage or wear is found, this can unfortunately affect the final offer.
If you’d like us to review this, please contact our support team buyback@meeliemobile.com with your order details.
Many Thanks,
Hannah
Fantastic
Absolutely brilliant..offered me the highest price for my phone compared to other sites..
Easy instructions to follow.
Quick service.
Happy customer
3 February 2026
Unprompted review
Reply from Meelie Mobile
Dear Georgina,
Thank you for your kind feedback! We are delighted to hear that you had a positive experience with our service.
Many Thanks,
Phoebe
Overall great company
Quick delivery, great quality phone. Great experience with this company multiple times.
19 January 2026
Reply from Meelie Mobile
Dear Charlotte,
Thank you for your continued support and for sharing your positive experience with us. We are delighted to hear that you are satisfied with our products and services.
Many Thanks,
Phoebe
Be careful with this company
Be very careful all seems fine when they offer for a device, I even hand delivered the phone in immaculate condition in the original box only to receive photos of a device that looks like they threw it around the workshop and offered £60 less obviously I don't want it back now it's all scraped up when I personally hand delivered it looking box fresh. I'll treat this time as an expensive lesson and use alternative companies in future, be careful!!
3 February 2026
Unprompted review
Reply from Meelie Mobile
Dear jason simms,
We’re sorry to hear you feel disappointed with your experience.
All devices are inspected under recorded conditions on arrival to ensure fair and consistent grading. We would never intentionally damage a customer’s device. Any price adjustment is based solely on the condition identified during professional assessment, with photographic evidence provided for transparency.
We stand by our grading process and remain committed to treating every customer’s device with care and integrity.
Many Thanks,
Hannah
They are very professional.
They are very professional, quick to send out labels, process your order and I received the payment within hours of them receiving my delivery! Very well trusted!
3 February 2026
Unprompted review
Reply from Meelie Mobile
Dear Emma Armstrong,
Thank you for your kind words! We are glad to hear that you had a positive experience with our services.
Many Thanks,
Phoebe
Offered much higher for my phone than…
Offered much higher for my phone than others,and payment was really quick
6 June 2025
Reply from Meelie Mobile
Dear Gavin Smith,
Thank you for your feedback. We’re pleased to have offered a highly competitive price and provided a prompt payment service.
Many Thanks,
Hannah
Scam
Their definition of good means a CSI blue light interrogation. So unless your phone is brand new expect £200 to be knocked off your offer.
29 January 2026
Unprompted review
Reply from Meelie Mobile
Dear David Alexander Dickie,
We’re sorry to hear you were unhappy with your experience. Our final offers are based on the condition of the device once inspected, as wear, damage, or undisclosed issues can affect value. We aim to be fair and transparent throughout the process and are always happy to explain any adjustments made. If you’d like to discuss this further, please feel free to get in touch to buyback@meeliemobile.com
Many Thanks,
Hannah
Easy and straightforward
Easy and straightforward, good communication about each step, would definitely use again
29 January 2026
Unprompted review
Reply from Meelie Mobile
Dear Geoff Hunt,
Thank you for your feedback. We’re pleased you found the process straightforward and appreciate your recommendation. We look forward to serving you again.
Many Thanks,
Hannah
Sent my phone yesterday special…
Sent my phone yesterday special delivery by 10 am they confirmed they’d received it and confirmed the price set for the phone. Asked for my I.D which I promptly sent and received my payment before the end of the working day. Highly recommend and would definitely use again. Hassle free.
29 January 2026
Unprompted review
Reply from Meelie Mobile
Dear Cheryl,
Thank you for your feedback and recommendation. We’re pleased you were satisfied with our efficient and hassle-free service, and we appreciate your business with Meelie Mobile.
Many Thanks,
Hannah
Gave me a very good price and from pick…
Gave me a very good price and from pick up to delivery was quick, once phone was check and comfirm was good was paid within hours
29 January 2026
Unprompted review
Reply from Meelie Mobile
Dear MRAFONSOSOARES,
Thank you for your feedback! We’re glad to hear you were happy with the price and our quick pick-up service. We strive to make the process smooth and efficient for all our customers and appreciate your business with Meelie Mobile.
Many Thanks,
Hannah
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