Meepo Electric Skateboards Reviews 368

Wrote to Meepo about a problem with a lead I bought to harge batteries outisde of the battery enclosure. They agreed that their own website was unclear and that they would send me a new lead to replace the one I bought. How many companies would admit they are wrong? Brilliant service and hopefully the website can now be corrected. Well done Meepo. :)

TERRIBLE EXPERIENCE - NO SUPPORT AND LOST BOARD

I was given an incorrect tracking number and support claims it's correct. There is no way of finding where my board is at the moment and I cannot get my money back as the only way to do so is to "return the board" (disappeared).

Horrible customer service!
Stay away from this brand!

Meepo Hurricane Bamboo Gear Drive

I placed my order, but it took a month before the product was shipped out. I had asked for a refund however upon doing so was told the board had now shipped and a refund was no longer an option, I recieved tracking details a week later. The board arrived two months later.

Within just four weeks of receiving the Meepo Hurricane Ultra, the rear wheel suddenly locked up, causing an injury to myself. The board was unusable in its current state.

Upon contacting support, they provided troubleshooting guidance, but it was for the wrong model. After confirming the correct model with support, Support identified the issue, as problems with the ESC (Electronic Speed Controller) and motors.

Meepo responded promptly by sending a new set of motors and ESC along with some free spare wheels as an apology. Unfortunately, only the spare wheels arrived, and they were accessories for the wrong board, despite confirming my board model with support.

I contacted support again, only to find out that the ESC and motors had been rejected by customs after a lengthy shipping time.

Meepo then sent a replacement ESC, but two ESCs arrived for the wrong model board after again another lenghty shipping time.

After further confirmation with support, they finally shipped out the correct replacement ESC, which arrived after yet another lenghty shipping time.

However, even with the new hardware in place, the issue persisted. Frustrated, I decided to disassemble the motor assembly myself and discovered that the grub screw in the gear had come loose (no locktight was applied), causing damage to the surrounding motor mount and occasional locking up of the rear wheel. (The grub screw on the oposing motor assembely was also missing locktight)

This loose grub screw also created metal shavings that had worked there way into the motor and gear drive, potentially causing further damage.

Now, over three months since I received my board, it has not been in a working condition since the incident.

Contacting support again proved inefficient and ineffective, prompting me to request a return and refund for the board. Unfortunately, Meepo is refusing to honor the return and refund, citing high costs to ship the battery back to China.

The ongoing conversation with Meepo is becoming increasingly challenging.

Had an issue with my charger but Bonnie helped me out and I’ll be back cruising on my board soon, it’s refreshing to have a company and customer service support that care and help solve to problem instead of running me around in circles, Thanks again Bonnie

Customer service is exceptional and prompt.

Bonnie was amazing!! I was after my warranty but had an issue with my hub motor/wheels. She helped my diagnose the issue and is sending me a replacement! Truly A+++ customer service. Thank you so much!!

I got my board as a gift for Christmas, and rode it way to early in the season. There was a bunch of slush on the ground and it ended up ruining my whole board. It got a bunch of water into the front part of the board where all of the essential electronics are. I reached out to the support team and they sent me a new battery. That didn’t solve our problem at first because I didn’t know what my problem was yet. After installing my new battery the same problem was occurring. Sent another email with some pictures of those electronics and they sent me a new board. I have never in my life had such good customer service. This company knows what they’re doing. Couldn’t recommend any other board too. Three speeds which are all enjoyable.

I think City Rider 1 is the one of best model among all kind of electric skate boards.
As you know, the advantage of a hub motor is that it looks like a normal board, has little noise, and is advantageous for fuel economy.
I've been using the Meepo board since v2 plus.  I've been through 38", 30" as well as 4wd models and City Riders 1 and 2 and now I'm riding a Hurricane.
I've experienced many different types of products from other companies (especially exway, onewow), but all of them did not last long and were sold, and now only Hurricane and City Rider 1 remain for me.
Personally, the model I was most dissatisfied with was City Rider 2, but the reason was that it was too noisy and the operation feeling was not smooth.
On the other hand, the most satisfactory model is City Rider 1.  It is very quiet, has excellent carving feeling, has an appropriate mileage, has good ride comfort, and does not have to worry about tire punctures.

I can't say how much I enjoy riding meepo mini v5 lr.
Perfect size. Good speed. Fast charging.
Almost instant tech support. Got response on late evening of non working day. Feel like a valuable customer.
Thank you, meepo team, for making good products.

there are a lot of fake rating on this site straight from meepo say that meepo sent them part for free and right away well that bs first u have to email them they have no number to contact second you then have to take and make a video of problems then they will get back to you in 48 hours at the soonest and it will be at 12 1 am they will have to take more videos trying other stuff to fix if that doesn’t work u have to mail it back to them at own expense then in about two mounths you might get the part back there rude and don’t answer any questions on ur email only tell u wants they want you to do and will not respond to anything els on email frustrating as hell to see all these fake ratings Meepo is the worst company do not buy anything from them after I bought a nub motor kit 200$ one didn’t work sent video and only had for 5 day they won’t do anything keep emailing a day that they don’t do returns to send more videos and they will help fix I’m not fixing something that is broke from day one so I filled a cash back to get money back every one I long has said same thing they suck at there costumer service and there is no phone number

Meepo Hurricane has been running great for over a year and nearly 1,000 miles. Emailed warranty about the charger port cover starting to tear, and was happy with the resolution that I assumed was going to be a replacement to just the cover. What I received was a replacement charging and power button module. It appeared to have some updates to construction over my og hurricane so I happily installed it and everything is working great. I continue to have a great experience with my board and with Meepo support.

My experience is good because meepo provides me with good 6 months warranty soo thanks you soon much

Riding on my meepo board has got to be one of the most fun things possible, and they provided me with very good support when my board ran into a problem and sent me the parts to fix it for free!

Customer service is great. They helped me with a tracking question of mine. And now I can plan the arrival. Can't wait to ride the board!! 🤪🥴😀

I had a good experience with the Meepo service team. They were accessible and diagnosed service issue needed. All resolved now and board runs great and great quality. I would recommend Meepo to others looking.

Every question/issue you send their way will be addressed within 24 hours.

Board is very high quality.

Highly recommended company and products

I purchased a Meepo Hurricane. It after a bit of time began to have some issues and the battery failed. Meepo quickly resolved the issue and replaced the failed battery unit. Absolutely fantastic experience

All my Meepo boards work great. The power and response is extremely good. Boards are smooth on take off and braking is nice. When power is needed the boards have it. Especially my meepo V4 and the shuffle. Im saving up for a Voyager next.

Speedy replies, even in a different time zone, very friendly and polite, a very satisfying experience.

Good customer service