Banner for Meermin Shoes

Meermin Shoes Reviews 1,539

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 989 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent craftsmanship and materials. Many people highlight the staff's helpfulness and knowledge, making the shopping experience pleasant. The delivery service is frequently mentioned as fast and efficient, with many consumers appreciating the quick processing and shipping. However, some customers also noted issues with product quality, citing defects in shoes or a perceived decline in leather quality compared to previous purchases. A few other people felt that the sizing advice from staff was incorrect, leading to uncomfortable fits.

What people talk about most

Product

Users describe positive interactions with the product, often highlighting the excellent quality, great fit,... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality of the products,... See more

Staff

People report positive experiences with staff. Customers consistently praise the staff for being... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Service

Consumers find service to be positive. Many reviewers praise the outstanding and quick service, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Meermin customer service is prompt, professional, and very helpful. I was stuck between which size I should choose and upon contacting their customer service on their email, I received very accurate a... See more

Rated 5 out of 5 stars

I saw these suede loafers recommended on an IG video. I was looking for a shoe like this and I took a leap! Though skeptical, I followed their sizing recommendations. I ALWAYS wear an 11. Anyway, they... See more

Rated 5 out of 5 stars

I measured well-fitting shoes before ordering, but the loafers where half a size too narrow. The exchange was super easy and fast and the new loafers fit very nicely. They have the shape of Aldens - w... See more

Rated 5 out of 5 stars

Ive had meermins captoe oxford for some years and now I've added their loafers and chelsea boots. The Goodyear flex sole is very comfortable and the uppers are still the highest quality you can get fo... See more


Company details

  1. Shoe shop
  2. Shoe Factory

About Meermin Shoes

Written by the company

At Meermin, we are dedicated to crafting properly made, timeless footwear that delivers exceptional value. Specializing in Goodyear-welted shoes, we focus on combining traditional craftsmanship with modern distribution. Every pair is carefully crafted using premium full-grain leathers sourced from some of the world’s finest tanneries.

Our philosophy is simple: deliver radical value by focusing on quality and eliminating unnecessary markups. Through our direct-to-consumer model, we are able to offer meticulously crafted footwear at a fraction of the cost typically associated with products of this category. We believe that well-made shoes should be an attainable investment.

We are proud to have retail stores in New York, Paris, and Madrid, allowing customers to experience our footwear & service firsthand.

We take pride in upholding the principles of craftsmanship quality, service and value.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 41% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Excellent quality leather, minor construction flaw

Excellent quality leather, overall very good construction. Not a terrible break-in, but definitely needed a few wears to be comfortable. Wore to a wedding all day after about 16 hours of prior wear with no issue. Really beautiful shoes.

My main gripe is that the heel pads aren’t even, so I feel some pressure on my instep on one foot but not the other. I’ll have to have a cobbler fix.

8 March 2026
Rated 3 out of 5 stars

I like how the shoes look and feel

I like how the shoes look and feel, but i do have a few gripes about the quality as well as delivery.

One of the shoes still has a lump of what i can assume to be superglue on the inside, that is really hard to pull off, I did not feel it when I initially tried the shoes on, and noticed it only when going outside. It is near the toes and so I cannot really reach it without risking damaging something. After ripping some pieces of the glue off it does not disturb me anymore, but the taste still soured from it being present.

I have also paid extra for a faster delivery, but from the provided tracker I could see that the shoes got shipped out on the third day, and could only be delivered on day 5 since my purchase, which felt like a bit of a waste. The carrier choice was also really inconvenient, as UPS is not that good here, and I could not switch the delivery method from courier to the one i would prefer manually.

30 March 2026
Rated 1 out of 5 stars

Shoes are painful and return policy is unreasonable

I purchased the 516054 - BLACK CALF - E (ULTRAFLEX SYSTEM) Women's boots. They are incredibly stiff and uncomfortable to wear. Despite being the correct size, they rub on my bones and pinch the top of my feet when I walk, causing a lot of pain. The toe box is also awkwardly long, so they look like clown shoes (again, despite being the correct size). When I ordered, I paid for "free" returns. The return process was difficult to figure out and it turns out I missed the return window by one day. Their 15 day return policy is actually only 14 days (I received my order on 3/12 and last day to return was 3/25). I cannot wear Meermin's shoes without doing damage to my feet, but they refused to give my money back even though the shoes are in unworn condition. Would only give me store credit after I paid return shipping (despite that I already paid for free returns). Given how painful their shoes are and how limited their selection is, I am not sure what I would do with their store credit. I have never tried on such uncomfortable shoes and have never had such a negative experience with a company. Really feels like a scam. Wish I had read their reviews before purchasing from them as it seems like others have had similar issues with both fit and customer service/returns. Buy some nice leather shoes from another company (there are so many good options out there) and save yourself the stress and financial loss they've caused me.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Great quality

This is my third order from Meermin. I previously had one return due to sizing, but honestly that was my mistake. Other than that, I have been very satisfied with my other two purchases. I bought one pair of cap-toe Oxfords for my father and one pair of patent leather whole-cut Oxfords for myself.

The sizing is very good, the material quality is excellent, and the overall shape and appearance of the shoes are great. You can clearly see the quality of the craftsmanship. Beyond the products themselves, shipping was very fast, communication was excellent, and the shoes arrived very well packaged.

All of these purchases were made within the past year, and during that time I have not noticed any decline in their quality standards. They have consistently been as good as ever. It looks like I will continue shopping with Meermin. Thank you to the whole team for this great service.

25 March 2026
Rated 2 out of 5 stars

Quality Control Needed

Quality of the boots sent felt to be more aligned with “B” grade; flaws in the surface of the leather and pull straps that could not accommodate an adult finger.

Having to pay an extra amount for return service is unfortunate. Glad I did given the issues in quality.

24 March 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look