Meet Bernard Reviews 219

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide and interesting selection of products, highlighting the quality, uniqueness, and fashion-forward yet wearable nature of the items. The staff are frequently described as friendly, helpful, knowledgeable, and not at all pushy, creating a welcoming and pleasant shopping experience. Many people appreciate the exceptional service, noting the personalized approach, quick responses, and efficient delivery. However, some customers also noted an extremely poor quality product and an awful and unprofessional returns process, which they felt was not worth the effort.

What people talk about most

Product

People report positive experiences with the product selection, highlighting the fresh, distinctive, and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Clients share positive opinions on service, consistently highlighting exceptional, friendly, and helpful... See more

Quality

Consumers find quality to be positive. Many reviewers praise the beautiful quality of the collection,... See more

Delivery service

Customers had positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great selection of designers stocked in this special shop - lots of quality basics and special statement pieces to choose from. Staff are very helpful and not at all pushy. No need to go to town... See more

Company replied

Rated 5 out of 5 stars

It is great to have this lovely designer clothing shop here in South East London, after visits to Central London I often return here as the stock is more interesting . Meet Bernard stocks a wide and i... See more

Company replied

Rated 5 out of 5 stars

Just a great shop. Amazing selections, super friendly and knowledgable staff. Who can resist buying stuff after seeing the insta videos - bank balance's worst nightmare!!

Company replied

Rated 5 out of 5 stars

Meet Bernard is my absolute go-to boutique. Fashion-forward yet incredibly wearable, every piece feels thoughtfully chosen and effortlessly stylish. The collection is always fresh, distinctive,... See more

Company replied


Company details

  1. #140 of 621 best companies in Clothing Shop

Written by the company

South East London's oldest independent fashion and lifestyle store, for men, women, and everyone else. Nice to meet you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

219 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great experience

Friendly, good communication, great clothes

24 September 2025
Meet Bernard logo

Reply from Meet Bernard

Jack, thanks so much for that kind review… We do try!

Rated 5 out of 5 stars

Great shopping experience

As always, great experience shopping here. Inspiring fashion, lovely friendly staff and good vibes!

2 August 2025
Meet Bernard logo

Reply from Meet Bernard

Ahhh that's so kind Diana, thanks for taking the time x

Rated 5 out of 5 stars

Great site to shop

Easy online ordering, great prices & excellent customer service. Would highly recommend. 😁

7 July 2025
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Reply from Meet Bernard

Ahh thank you Anthony, appreciate that... R

Rated 5 out of 5 stars

Efficient service

Quick response when I made a misleading regarding delivery.

Prompt delivery

Polite and friendly communication
Great packaging

4 July 2025
Meet Bernard logo

Reply from Meet Bernard

All part of the service Sue!

Rated 5 out of 5 stars

Great service

Great service
Useful feed back regarding sizes
Prompt and accurate delivery
Nice to see an independent consider all there customers needs 👍

26 June 2025
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Reply from Meet Bernard

We don't get it right 100% of the time but we do try... Thanks for taking the time to review Paul.

Rated 5 out of 5 stars

Very helpful people

Very helpful people! Best fashion in South East London.

11 June 2025
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Reply from Meet Bernard

Ohh Justine that is so kind... You're the best x

Rated 5 out of 5 stars

Just a great shop

Just a great shop. Amazing selections, super friendly and knowledgable staff. Who can resist buying stuff after seeing the insta videos - bank balance's worst nightmare!!

23 May 2025
Meet Bernard logo

Reply from Meet Bernard

So sorry about your bank balance...

Rated 5 out of 5 stars

Incredible

Incredible service, rapid delivery, great products and a real personal touch !!! Everything an independent shop should strive to be !!

28 April 2025
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Reply from Meet Bernard

What a great review! Appreciate that...

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