Meet Margo Reviews 435

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly demeanor, often highlighting their ability to simplify complex processes and provide clear, jargon-free explanations. The service is frequently described as outstanding, with many appreciating the efficiency, attentiveness, and personalized support received throughout their mortgage or insurance journeys. Reviewers also commend the quick response times and proactive communication, which significantly reduces stress and ensures a smooth user experience. However, some people were dissatisfied with the service, noting slow responses and a feeling that their situation wasn't thoroughly investigated, ultimately leading them to seek assistance elsewhere.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Customers had positive experiences with service, with many reviewers highly recommending the company for its... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and support from... See more

Response time

Consumers find response times to be positive, with many reviewers praising the quick and efficient... See more

User experience

Users describe positive interactions with user experience, with many reviewers highlighting an amazing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Meet Margo was fantastic! We were confused on what to do with our mortgage due to multiple complexities with changing careers, house on the market and maternity leave. After one call with Miranda expl... See more

Company replied

Rated 5 out of 5 stars

Totally recommend Meet Margo, Katie Crosby and Paige Waugh so helpful on the mortgage advice element. Joe Millard and Becky McGinlay have been so helpful sorting out life insurance and a Will for m... See more

Company replied

Rated 5 out of 5 stars

What a pleasure it has been to deal with Katie, Jordan and the team - firstly during our remortgage and again when looking for our next home/mortgage. They are efficient, patient and understanding, e... See more

Company replied

Rated 5 out of 5 stars

If you need a new mortgage, renewal or some advice, I couldn’t recommend anyone else. They are super helpful, knowledgeable and really ensure the whole process is simple. A special thanks to Katie w... See more

Company replied


Company details

  1. #51 of 84 best companies in Mortgage broker
  2. #34 of 96 best companies in Finance broker
  3. #55 of 167 best companies in Insurance broker
  4. #38 of 161 best companies in Non-bank financial service
  5. #7 of 32 best companies in Property Investment

About Meet Margo

Written by the company

Our mission is to reshape mortgage advice in a way that helps more women feel at home with their home finances.

We offer mortgages, insurance and wills, and our advice is always FREE to access because lenders pay us a procuration fee.


Contact info

4.9

Excellent

TrustScore 5 out of 5

435 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Exceptional!

From the initial call with Miranda to the ongoing support provided by Jordan & Natalie, every step of the way so far I have experienced excellent communication handled with transparency, honesty and professionalism. I feel very valued as a client. Meet Margo have helped me realise my goal of getting back on the property ladder and have removed every ounce of stress which is hugely appreciated! I wouldn’t hesitate to recommend Meet Margo to others.

4 September 2025
Unprompted review
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Reply from Meet Margo

Thank you so much for taking the time to share this, and congratulations on getting back on the property ladder. We’ll be sure to pass your kind words on to the team... they’ll be chuffed.

Thank you again for recommending Meet Margo.

Claire, cofounder
Meet Margo

Rated 5 out of 5 stars

Amazing service from Katie

Amazing service from Katie.
Always went above and beyond for us. Totally appreciate everything.

Also a big shout out to Joe for sorting out our insurance.
Nothing was an issue.

3 March 2025
Meet Margo logo

Reply from Meet Margo

We’re so happy to hear Katie went above and beyond for you — and we’ll make sure to pass this on to Joe, too.

Matt, cofounder
Meet Margo

Rated 5 out of 5 stars

Peace of mind...always!

We've used Meet Margo for a few years now and can honestly say that the peace of mind they provide throughout any process is invaluable. We're currently looking to move house and have had some issues with getting a mortgage in principle and while Meet Margo haven't been able to carry out the process for us as we're using our current mortgage provider, they have been on hand to answer any of questions, help navigate conversations with the mortgage provider and generally provide reassurance that they will help us find a way forward!

We also utilise them for our insurances, which are just as important to review and change as our circumstances change!

Love everything about Meet Margo and constantly recommending to everyone!

18 August 2025
Unprompted review
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Reply from Meet Margo

Thank you so much for this lovely review, Anisha 💜

It honestly means the world to us that you’ve felt supported for both your mortgage and insurance. Knowing we can make this process a little easier for you is exactly why we do what we do.

Matt, cofounder
Meet Margo

Rated 5 out of 5 stars

All round excellent service

Chloe and Jordan helped me find the best new deal for my remortgage and dealt with everything with the new lenders the process was extreemly smooth. The company's app is easy to use and keeps all the information / documentation and messaging in one place so its easy to go back to. I would recommend meet margo to anyone looking to get a mortgage or remortgage their property.

25 August 2025
Unprompted review
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Reply from Meet Margo

We're printing this and framing it, Jude. Thanks for taking the time to review your experience with Meet Margo and we look forward to looking after you in the future.

Matt, cofounder
Meet Margo

Rated 5 out of 5 stars

Had a great experience using Meet Margo…

Had a great experience using Meet Margo for my renewal (super friendly people helping and very informative) and managed to get on a lower rate - so very happy!

31 August 2025
Unprompted review
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Reply from Meet Margo

Delighted we managed to get you on a lower rate. Thanks for taking the time to review us, Katie.

Matt, cofounder
Meet Margo

Rated 5 out of 5 stars

Great value for money, fantastic customer service

Remortgaging with Meet Margo is incredibly easy and extremely good value for money. They were super friendly and patient, explaining everything I needed to know and left very little for me to do or worry about. Extremely satisfied, and will definitely be returning for my remortgage next time.

Thank you very much to everyone who worked on my case!

1 September 2025
Meet Margo logo

Reply from Meet Margo

Thank you so much for your kind words, Catherine. It was a pleasure supporting you, and we’ll be ready to help again when it’s time for your next remortgage.

Matt, cofounder
Meet Margo

Rated 5 out of 5 stars

Meet Margo for mortgages, life insurance and Wills

Totally recommend Meet Margo, Katie Crosby and Paige Waugh so helpful on the mortgage advice element.
Joe Millard and Becky McGinlay have been so helpful sorting out life insurance and a Will for me.
Everyone is so friendly, kind and use simple non-jargon language.
No stress involved at all and I will always use them going forward

28 August 2025
Unprompted review
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Reply from Meet Margo

We’re so happy to hear Katie, Paige, Joe, and Becky made everything feel simple and stress-free... that’s exactly what we’re here for.

Matt Towe
Cofounder, Meet Margo

Rated 5 out of 5 stars

Very professional, Polite and attentive service

All the staff that has help with acquiring the mortgage were polite, punctual and attentive. Always ready to respond to any questions and support with my needs throughout the process.

22 August 2025
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Reply from Meet Margo

Thank you so much for your lovely review! It’s been a pleasure supporting you on your journey.

Matt Towe
Cofounder at Meet Margo

Rated 5 out of 5 stars

Seamless from beginning to end

Seamless from beginning to end. Such a lovely team Miranda, Jordan and Joe all amazing and would recommend to anyone!

27 August 2025
Meet Margo logo

Reply from Meet Margo

Thanks so much for your kind words, Kyra! We’re so the team made the process seamless for you. Wishing you all the best in your new home — and remember, we’re always here if you need us!

Matt Towe
Cofounder, Meet Margo

Rated 4 out of 5 stars

Meet Margo was recommended by a friend…

Meet Margo was recommended by a friend and didn’t disappoint. Thanks too everyone involved in my mortgage it was made very easy and stress free. I would recommend them too anyone looking too remortgage.

19 August 2025
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Reply from Meet Margo

Thank you so much for your lovely feedback, Connar - we’re pleased to hear you would recommend us ⭐

We noticed you left us 4 stars, and while we’re delighted with your kind words, do let us know if there’s anything we could do to make your experience a 5-star one next time?

Claire Towe
Co-Founder, Meet Margo

Rated 5 out of 5 stars

Your professional advice made my dream…

Your professional advice made my dream of one day owning my own home a reality. I'd always wanted to own a house, but I thought I couldn't meet the requirements and wasn't ready yet. You are easily accessible and respond quickly to questions.

18 August 2025
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Reply from Meet Margo

Emelia, thank you so much for your kind words - they honestly mean the world to us. Helping women like you feel confident and supported on the journey to homeownership is exactly why we built Meet Margo. We’re so happy to have been part of your journey and can’t wait to see you make your house truly your home. 🏡

Claire Towe
cofounder, Meet Margo

Rated 5 out of 5 stars

I thanks too everyone involved in my…

I thanks too everyone involved in my remortgage it was made very easy and stress free. I would recommend them too anyone looking too remortgage.

18 August 2025
Meet Margo logo

Reply from Meet Margo

Thank you so much for your lovely review! 💜 We're so pleased to hear your remortgage felt easy and stress-free... that’s exactly what we aim for.

Claire Towe
cofounder, Meet Margo

Rated 5 out of 5 stars

Brilliant service all round

Brilliant service all round. No issues or problems too difficult. Gave plenty of different options for us to think about and didn’t rush us into any decisions.

1 August 2025
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Reply from Meet Margo

We’re so glad you felt supported. Thank you for trusting us with your mortgage journey.

Claire Towe
Co-Founder, Meet Margo

Rated 5 out of 5 stars

Smaller payments

My mortgage deal was coming to an end.Miranda found a deal early and locked it in,while keeping an eye on any better deals that may have come up.I am now looking at smaller monthly payments,and I didn't have a thing to do! Perfect for me.

1 August 2025
Meet Margo logo

Reply from Meet Margo

So pleased we could make the process so easy for you, Lorna – and that Miranda found you a great deal with smaller monthly payments.

Claire Towe
Cofounder at Meet Margo

Rated 5 out of 5 stars

First-Time Buyers – Couldn’t Have Done It Without Meet Margo!

As two first-time buyers, we had absolutely no idea where to start when it came to mortgages or buying a house. We were completely new to the process, and honestly, a little overwhelmed. Thankfully, we found Meet Margo, and they made everything so much easier than we ever expected.

From the very first conversation, Miranda put us at ease. She was incredibly patient, explained every step clearly, and helped us understand all of our options without ever making us feel silly for asking basic questions. She found us a mortgage that suited our needs perfectly—something we wouldn’t have even known to look for ourselves.

Once our application was submitted, Jordan took over as our case manager, and the support didn’t stop there. He kept us updated throughout the process, answered our emails quickly, and made sure everything stayed on track. It honestly felt like he was in our corner the whole time, chasing things up and making sure we understood what was happening next.

Buying your first home can be stressful, but Meet Margo made it feel manageable. We can’t thank Miranda and Jordan enough for guiding us through this with such professionalism and kindness. We’d absolutely recommend them to anyone, especially if you’re new to the process like we were.

30 July 2025
Meet Margo logo

Reply from Meet Margo

Buying your first home is such a big milestone, and it means a lot to know Miranda and Jordan helped make it feel less overwhelming for you both. They really do care about getting the best outcome for every client, and I’m so glad that came across in your experience.

Wishing you so many happy memories in your new home.

Claire Towe
Co-Founder, Meet Margo

Rated 5 out of 5 stars

Miranda has been great to work with

Miranda has been great to work with. I know when she's looking after our mortgage, she will ensure we get the best rate and we're in good hands!

1 August 2025
Meet Margo logo

Reply from Meet Margo

Thank you, Shelly! We're so glad Miranda took great care of you; she’s fantastic at finding the best deals and making the process stress-free. We'll pass this on to her.

Best
Claire (cofounder at Meet Margo)

Rated 5 out of 5 stars

Couldn't Recommend Them Enough

10 star experience from start to finish. Nothing was too small to ask the team, would recommend them to any first time buyer.

30 July 2025
Meet Margo logo

Reply from Meet Margo

Thank you so much for your lovely words! We're so glad you had a 10-star experience. That's exactly what we aim for. Wishing you all the best in your new home! 🏡 Claire (cofounder at Meet Margo)

Rated 4 out of 5 stars

Dan answered all of our questions and…

Dan answered all of our questions and explained everything in simple terms. We were able to communicate via teams calls, phone calls and WhatsApp messages. Communication regarding rate adjustments prior to completion could have been better.
Paige was extremely responsive and supportive in getting us to completion.

30 June 2025
Unprompted review
Meet Margo logo

Reply from Meet Margo

Thanks so much for taking the time to leave a review, Kirsten. We're really glad Dan was able to support you early on and explain everything clearly. As he's since moved on from Meet Margo, that may have impacted the communication around rate adjustments, so we truly appreciate your patience and feedback. We're delighted Paige was there to support you and help bring everything over the line. Wishing you all the best in your new home.

Best wishes
Claire (cofounder at Meet Margo)

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