Meet Margo Reviews 435

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly demeanor, often highlighting their ability to simplify complex processes and provide clear, jargon-free explanations. The service is frequently described as outstanding, with many appreciating the efficiency, attentiveness, and personalized support received throughout their mortgage or insurance journeys. Reviewers also commend the quick response times and proactive communication, which significantly reduces stress and ensures a smooth user experience. However, some people were dissatisfied with the service, noting slow responses and a feeling that their situation wasn't thoroughly investigated, ultimately leading them to seek assistance elsewhere.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Customers had positive experiences with service, with many reviewers highly recommending the company for its... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and support from... See more

Response time

Consumers find response times to be positive, with many reviewers praising the quick and efficient... See more

User experience

Users describe positive interactions with user experience, with many reviewers highlighting an amazing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Meet Margo was fantastic! We were confused on what to do with our mortgage due to multiple complexities with changing careers, house on the market and maternity leave. After one call with Miranda expl... See more

Company replied

Rated 5 out of 5 stars

Totally recommend Meet Margo, Katie Crosby and Paige Waugh so helpful on the mortgage advice element. Joe Millard and Becky McGinlay have been so helpful sorting out life insurance and a Will for m... See more

Company replied

Rated 5 out of 5 stars

What a pleasure it has been to deal with Katie, Jordan and the team - firstly during our remortgage and again when looking for our next home/mortgage. They are efficient, patient and understanding, e... See more

Company replied

Rated 5 out of 5 stars

If you need a new mortgage, renewal or some advice, I couldn’t recommend anyone else. They are super helpful, knowledgeable and really ensure the whole process is simple. A special thanks to Katie w... See more

Company replied


Company details

  1. #51 of 84 best companies in Mortgage broker
  2. #34 of 96 best companies in Finance broker
  3. #55 of 167 best companies in Insurance broker
  4. #38 of 161 best companies in Non-bank financial service
  5. #7 of 32 best companies in Property Investment

About Meet Margo

Written by the company

Our mission is to reshape mortgage advice in a way that helps more women feel at home with their home finances.

We offer mortgages, insurance and wills, and our advice is always FREE to access because lenders pay us a procuration fee.


Contact info

4.9

Excellent

TrustScore 5 out of 5

435 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Thanks so much Meet Margo!

Best experience ever from a mortgage advise provider! The process was smooth and seamless. The staff, in particular Charlotte and Jordan were really friendly and it felt that they really had your back and supported you.

We've had a previous mortgage advisor which made us feel inadequate and we were really disappointed with the service, so we're so happy to have found Meet Margo.

8 May 2025
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Reply from Meet Margo

Wow! Thank you so much for sharing this, Chelsea. We’re over the moon to hear Charlotte and Jordan made you feel supported throughout. That sense of trust and having someone in your corner is exactly what we set out to create.

Best wishes

Claire
(cofounder at Meet Margo)

Rated 5 out of 5 stars

Amazing service!

Such amazing service from our advisor, she was always prompt to contact us, understood our needs and made the whole process so simple. So wonderful to find a company with a strong moral compass in an industry that feels so devoid of them. Would highly recommend Miranda and Meet Margo.

7 May 2025
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Reply from Meet Margo

We're delighted to hear Miranda made the process feel simple and supportive. Your kind words about our values also mean the world to us and we really appreciate the recommendation.

Best wishes

Claire
(cofounder at Meet Margo)

Rated 5 out of 5 stars

Exceptional service

Exceptional service - quick turnaround and great advice.

7 May 2025
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Reply from Meet Margo

We're delighted to hear that. Thanks for taking the time to leave a review.

Claire
(cofounder at Meet Margo)

Rated 5 out of 5 stars

Dealing with the Team at Meet Margo has…

Dealing with the Team at Meet Margo has been great. They are very clear and concise and always on top of the steps in the process

7 May 2025
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Reply from Meet Margo

Thank you so much for your kind words! Clear communication and keeping things moving smoothly are exactly what we aim for, so it means a lot to hear that reflected in your feedback.

Best wishes

Claire
(cofounder at Meet Margo)

Rated 5 out of 5 stars

Meet Margo 🤩🤩🤩🤩🤩

Meet Margo were fantastic start to finish.
Their communication and updates around the current market made us feel confident they got the best deal for us.
A very personal service that I would recommend to anyone!

1 May 2025
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Reply from Meet Margo

Thank you for your kind words, Lindsay! We’re so glad our communication and market insights gave you the confidence you needed. And we appreciate your recommendation.

Best wishes
Claire, Co-founder

Rated 5 out of 5 stars

Fantastic team – supportive, informative, and easy to work with!

My mortgage advisor Dan was incredibly motivating and made the whole process smooth and stress-free, never bothered by the ton messages that I've sent (even in the weekends, sorry Dan). A huge thank you to the manager Paige, who was always informative, proactive, and helped chase the necessary parties—her support made a big difference. Also, a special mention to the insurance broker Joe, who was clear, helpful, and made sorting out insurance feel simple and straightforward. An amazing team all around—highly recommend!

4 February 2025
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Reply from Meet Margo

Dan, Paige, and Joe will be over the moon to hear this, Sorina. We’re so glad we could make the process as smooth and stress-free as possible. And we're always here when you need us!

Best wishes
Claire, Co-founder

Rated 5 out of 5 stars

Meet Margo have been consistently…

Meet Margo have been consistently brilliant since I first approached them. It’s so easy to schedule a first conversation, their help is invaluable and their ongoing communication is professional and speedy. Thank you! I’ll be coming back and recommending to friends :)

28 April 2025
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Reply from Meet Margo

Thanks so much for the kind words, Becca! Looking forward to helping you again in the future, and we appreciate the recommendations.

Best wishes
Claire, Co-founder

Rated 5 out of 5 stars

Amazing service as always!

We have been with Meet Margo for some years now and the service they offer is the best out there. Personalised, dedicated and honest, what more would you want.
We can't thank the team enough for all their help and support with our property buying service.

29 April 2025
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Reply from Meet Margo

Thank you for coming back to us again and again - that trust means a lot!

Best wishes
Claire, cofounder

Rated 5 out of 5 stars

Second time of using MeetMargo for our…

Second time of using MeetMargo for our remortage. Always helpful in finding the best deal that suits our circumstances.

29 April 2025
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Reply from Meet Margo

Thank you for trusting us again with your remortgage, Kelly.
Always here when you need us.

Best wishes
Claire, Co-founder

Rated 5 out of 5 stars

Great Service!

The team at Meet Margo are super friendly and take the time to explain all the terminology around mortgages. They explored lots of options and took into account all factors for my remortgage to recommend a good product. Would definitely use again!

25 April 2025
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Reply from Meet Margo

That’s exactly the kind of support we’re here to give, Ellen. We’ll be ready whenever you need us again.

Best wishes
Claire, Co-founder

Rated 5 out of 5 stars

Made renewing our mortgage so easy

Made renewing our mortgage so easy. No hassle, sorted everything. Will definitely use again

19 April 2025
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Reply from Meet Margo

That's music to our ears, Kirsty. We’ll be here when the time comes.

Best wishes
Claire, Co-founder

Rated 5 out of 5 stars

Brilliant

Not once but twice, Meet Margo helped us immensely with obtaining a mortgage product that suited us at the best rate. Super helpful guiding us through the home buying process as first time buyers and keeping us informed throughout.

Couldn't recommend enough!

Thank you :)

22 April 2025
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Reply from Meet Margo

Thank you so much, Annon – we’re so happy we could support you not once but twice! And we really appreciate the recommendation too.

Best wishes
Claire, Co-founder

Rated 5 out of 5 stars

We had a brilliant experience with Meet…

We had a brilliant experience with Meet Margo from beginning to end. I particularly want to mention Paige who was our mortgage case manager and did everything in her power to help us when we needed it, or had any questions that needed to be answered. Paige would reply quickly and always be on the ball, when your new to the world of buying homes and mortgages it is so so appreciated to have someone like Paige on your side to help and sometimes even give things a nudge along if needed - she is an absolute credit to the team.
Meet Margo is a wonderful facility and I would recommend them to all.

17 April 2025
Unprompted review
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Reply from Meet Margo

We're thrilled to hear you had such a positive experience, Sophie – and we'll be sure to pass your kind words on to Paige, who really is a star.

Wishing you all the best in your new home! 🏡
Claire, Co-founder

Rated 5 out of 5 stars

A wonderful experience!

Meet Margo have given great mortgage advice through the process of remortgaging my house. I have been going through a divorce and unsure how to navigate the process of remortgaging my home by myself. I cannot fault the support, the advice, and care the team at Meet Margo have given so far. Miranda particularly was wonderful in our initial meetings in outlining how things would work, what the different options would be for me, and helping me decide what the best route was. When I decided and the process starting moving, having support from Mia, as well as Becky and Matt when it came to insurance - the whole team are absolutely wonderful.
I'll absolutely be recommending Meet Margo to anyone who needs mortgage advice and will be back if I ever need it again! Thank you so much :)

15 April 2025
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Reply from Meet Margo

Thanks so much for your lovely review – we're so glad we could support you through such a big life moment. Miranda, Mia, Becky and Matt will be thrilled to hear this.

Wishing you all the best moving forward – we're here if you ever need us again.

Best wishes

Claire, Co-founder

Rated 5 out of 5 stars

outstanding service

can’t thank this company enough for sorting my mortgage out, quick, professional and kept in contact with me through the while process. would 💯 use them again

15 April 2025
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Reply from Meet Margo

Thank you so much for the amazing feedback, Louise. We're happy to hear you felt supported throughout — and we’d 💯 love to help you again!

Best wishes
Claire

Cofounder at Meet Margo

Rated 5 out of 5 stars

Great service as always from Katie

Great service as always from Katie. Best deal I could get considering the way the Tory’s crashed the economy.

1 April 2025
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Reply from Meet Margo

Thank you for the kind words - we’re so glad Katie could help you secure the best deal in a tricky market.

Best wishes
Claire
cofounder at Meet Margo

Rated 5 out of 5 stars

24 elworthy road

Would just like to thank the whole team for the support,and allowing me to choose them for sorting my mortgage’s out, and a huge thank you also to Katie Crosby for making everything so professional and easy to follow even getting back to me asap on messages emails and updates on my account.

11 April 2025
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Reply from Meet Margo

Thank you so much for your lovely review! We’re so glad you felt supported throughout the process and we’ll be sure to pass your kind words on to Katie.

Wishing you all the best in your new home! 🏡✨

Claire
Cofounder at Meet Margo

Rated 1 out of 5 stars

I’d personally avoid this company

I’d personally avoid this company! Meet Margo was the second mortgage broker we tried as our first one wasted our time. I spoke to Miranda and explained that our case was quite time sensitive as our vendors were getting worried about the time it was taking to get a mortgage offer. She seemed really lovely at first but ultimately ghosted us! I guess they decided they didn’t want to help us! Our next mortgage broker, Heron Financial, was amazing and we got our mortgage and house, no thanks to Meet Margo!

10 October 2024
Unprompted review
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Reply from Meet Margo

Hannah, we’re gutted to read this and genuinely disappointed that your Meet Margo experience didn’t meet expectations. It’s completely out of character for Miranda and the wider team — as you can see from our other reviews — and we’d really like to understand what went wrong.

Having reviewed everything on our side, we can see that we were unable to proceed with your application without your partner's missing documents. On 1st October 2024, he emailed to explain he had requested them. Miranda also spoke with him on a phone call the same day to confirm that we wouldn’t be able to move forward until those documents were received.

Unfortunately, we didn’t receive anything further from either of you after that point. It’s possible something was missed or didn’t come through, and we’re sorry if that was the case — we’d never intentionally leave a client without support.

We’re pleased to hear you were able to get things sorted in the end and wish you all the best in your new home.

Best wishes,
Claire
Co-founder, Meet Margo

Rated 5 out of 5 stars

Great service! Thank you

Charlotte and Lucinda have been really helpful throughout the whole process and explained how every thing works, what happens next and always happy to clarify things I wasn’t sure on.

7 April 2025
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Reply from Meet Margo

Thank you so much for the wonderful feedback, Claire.

It’s all about making sure you feel confident and informed, so we’re glad Charlotte and Lucinda could help.

Wishing you all the best, and thanks again for choosing us.

Claire
Cofounder at Meet Margo

Rated 5 out of 5 stars

Thank you Katie!

Katie was amazing at helping us get our mortgage sorted for our first house. She was incredibly patient with the hundreds of questions we had and explained each step to us so we understood. She found us the best deal and had it all sorted so quickly. We can’t thank her enough!

14 March 2025
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Reply from Meet Margo

Thank you so much for your kind words! Wishing you both all the best in your new home — and thank you for trusting us with such an important milestone!

Best wishes

Claire
Cofounder at Meet Margo

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