Merit Ethiopian Experience Tours Reviews 18

TrustScore 4.5 out of 5

4.5

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Company details

  1. Tour operator
  2. Cultural tours provider
  3. Sightseeing Tour Agency
  4. Tour Agent
  5. Travel agent

Written by the company

Merit Ethiopian Experience Tours is a local sightseeing tour agency in Addis Ababa, Ethiopia. At Merit Ethiopian Experience Tours (MEET), we believe a layover in Addis Ababa is an opportunity, not just a pause. Specializing in unique experiences for international transit passengers, we seamlessly turn your brief stop in Ethiopia's capital into a genuine cultural immersion. From engaging half-day and full-day city tours that reveal Addis Ababa's hidden gems and iconic landmarks, to personalized private day trips just beyond the city, we craft authentically enriching tours in Ethiopia that fit your schedule. Beyond layover tours in Addis Ababa, we design private, custom guided multi-day journeys across Ethiopia's historical sites, breathtaking landscapes, Rift valley and diverse cultural regions including the tribes of Omo Valley. Merit Ethiopian Experience tours are led by passionate local guides who share deep insights, ensuring every moment is rich with discovery and true Ethiopian hospitality. We focus on authentic connections, seamless logistics, and responsible practices, providing you with a stress-free and enriching exploration of Ethiopia. Discover the real Ethiopia, even if just for a few hours, with Merit Ethiopian Experience Tours (MEET). MEET the best, travel Ethiopia with Merit!


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4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

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Rated 5 out of 5 stars

A breathtaking experience!!!

I had the absolute pleasure of experiencing a private tour of Addis Ababa on Friday, 17 April 2026 with Merit Ethiopian Tours, and it truly exceeded every expectation I had!!! My guide, Biruk, was simply outstanding—exceptionally knowledgeable, incredibly kind, polite, and genuinely warm. Having traveled extensively, I can confidently say he is the best guide I have ever had. His passion for Ethiopia, depth of knowledge, and ability to bring every place to life made the experience not just informative, but truly inspiring. Our driver, Bekele, was equally impressive—highly professional, courteous, and reliable, ensuring a smooth and comfortable journey at all times.
What made this experience truly special was not only the incredible sites we visited—both within Addis Ababa and beyond—but also the constant sense of safety, care, and personal attention throughout the entire tour. I genuinely felt safe and well looked after at all times, which allowed me to fully relax and enjoy every moment. Biruk went above and beyond: his explanations were insightful and engaging, and his recommendations were spot-on, adding even more depth and authenticity to the experience. I would also like to highlight Muluken and Merit Ethiopian Tours for their excellent organization, professionalism, and kindness. Everything was seamless from start to finish.
Addis Ababa is a fascinating city, and Ethiopia is an extraordinary country—but thanks to Biruk and Merit Ethiopian Tours, my experience became something truly unforgettable. It was, without exaggeration, breathtaking.
I cannot recommend them highly enough!!!

17 April 2026
Unprompted review
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Reply from Merit Ethiopian Experience Tours

Dear Stathis,

Muluken here from Merit Ethiopian Experience Tours!

What a lovely, detailed and thoughtful review we have here! Thank you so much for such a detailed and heartfelt review. It was truly a pleasure to read about your experience in Addis Ababa. We are honored that you chose us for your private tour, and hearing that Biruk is the best guide you’ve ever had is the greatest compliment we could receive!

I’m especially pleased to hear that your private city tour in Addis Ababa with us delivered a level of insight, care, and overall quality that went beyond what you anticipated. Your mention of Biruk’s deep understanding, genuine friendliness, respectful manner, and ability to vividly interpret each place captures exactly the kind of experience we aim to create.

It’s equally rewarding to know that driver Bekele’s attentiveness, professionalism, and steady driving contributed to a relaxed and enjoyable journey throughout.

What I also loved most in your feedback is the sense of reassurance, personalized attention, and smooth coordination you experienced from start to finish. Thank you again for mentioning it!
I’m very proud I was able to add such a value in the tour organization, Biruk and Bekele could deliver the tour in such a great way, and we generally made your tour with Merit Ethiopian Experience Tours was engaging, seamless, and memorable.

This is the best review we earned recently and I will make sure to share this with Biruk and Bekele.

Thank you so much once again, Efstathios and we hope to welcome you back for another enriching tour in Ethiopia in the future.

Warmest regards,
Muluken Girma
Merit Ethiopian Experience Tours

Rated 5 out of 5 stars

We had an excellent experience during…

We had an excellent experience during our tour in Addis Ababa, specifically the “Day Trip to Adadi Mariam Rock Church, Rift Valley and Tiya Cemetery.” Our guide, Biruk, was very professional at all times—punctual, friendly, and extremely knowledgeable about the history and culture of each place we visited. He answered all our questions and made every stop interesting and engaging.

We would also like to highlight our driver, Bekele, who did a fantastic job. He drove safely and made the whole journey comfortable and smooth.

The organization of the tour was impeccable, allowing us to make the most of the day without any worries. Thanks to their dedication and positive attitude, we had a very enjoyable and fulfilling day.

We would definitely recommend this tour to anyone who wants to explore the surroundings of Addis Ababa in a comfortable, informative, and well-organized way.

20 March 2026
Unprompted review
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Reply from Merit Ethiopian Experience Tours

Dear Laura,

Hello!

My name is Muluken from Merit Ethiopian Experience Tours.

Thank you so much for booking the day tour from Addis Ababa to Adadi Mariam Rock Church and the UNESCO World Heritage Site of the Steles of Tiya!

Thank you very much also for the detailed point-by-point review! We are thrilled that Biruk’s punctuality and friendly approach made you feel welcome from the start, and that his deep knowledge of Ethiopia's history added so much value to your trip.

It is also great to hear that Bekele’s safe driving kept you at ease throughout the excursion from Addis Ababa.

At Merit Ethiopian Experience Tours, we take great pride in our impeccable organization, focus on details and our team’s dedication to making every guest's experience truly fulfilling.

Thank you again, Laura, for mentioning it all and recommending our tour services with confidence.


We hope to welcome you back to Ehtiopia someday

All the best,
Muluken Girma
Merit Ethiopian Experience Tours [MEET]

Rated 5 out of 5 stars

Authentic Cultural Experience with a Knowlegeable Guide…

Biruk is an excellent tour guide. He is hospitable, courteous, and knowledgeable. His knowledge extends to local tribal cultures and also to the ancient beliefs and practices of the Ethiopian Orthodox Church. He also provided us with a authentic experiences such as watching a local villager make bread from a banana tree, which we were then able to taste together. I highly recommend his tour for an authentic cultural experience.

12 March 2026
Unprompted review
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Reply from Merit Ethiopian Experience Tours

Hello Richard,

Muluken here from Merit Ethiopian Experience Tours.

Thank you very much for your wonderful review! We’re delighted to hear that you enjoyed your day trip from Addis to Adadi Maryam Rock-hewn Church and the Tiya Stelae with Biruk. It’s great that you experienced local traditions like the banana-tree bread making. That is one of the interesting unique way to know the Ethiopian culture.

We truly appreciate your recommendation and hope to welcome you again in Ethiopia!

All the best,
Muluken Girma
Merit Ethiopian Experience Tours (MEET)

Rated 5 out of 5 stars

Great Tour

Biruk is a great guide. Well-informed and a good communicator. The tour was fascinating. And Biruk was flexible with our schedule to make our flight.

13 March 2026
Unprompted review
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Reply from Merit Ethiopian Experience Tours

Hello Randall,

This is Muluken from Merit Ethiopian Experience Tours.

Thank you very much for booking your small-group excursion from Addis Ababa to visit the rock church of Adadi Mariam, the Rift Valley and the cemetery site at Tiya!

It is a great pleasure to hear you found it a ‘great tour’. Yes, Biruk is among the top tour guides in our team.

We truly appreciate you mentioning Biruk’s performance as a guide and the flexibility you enjoyed throughout the tour. At Merit Ethiopian Experience Tours, we strive to offer immersive travel experiences with professional guidance and the flexibility our guests value.

I will share your feedback with Biruk.

Thank you also for taking time to review our tour services!

We look forward to taking you on a multi days tour in Ethiopia someday

Warmest regards,

Muluken Girma
Merit Ethiopian Experience Tours

Rated 5 out of 5 stars

Great experience, I can inky suggest them

We did a half-day city tour during a long stopover in Addis Ababa and were extremely satisfied with the experience. Biruk organized everything perfectly — the pickup was uncomplicated and on time, which made the whole stopover stress-free from the start.

Biruk is very friendly, professional, and knowledgeable. The tour was well structured, interesting, and gave us a great first impression of Addis Ababa despite the limited time we had. Everything was smooth, flexible, and well organized, exactly what you want when you’re in transit.

Highly recommended for anyone with a stopover who wants to see the city without any hassle. We would definitely book again.

6 February 2026
Unprompted review
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Reply from Merit Ethiopian Experience Tours

Dear Richard,

Hello!

My name is Muluken. I want to sincerely thank you for trusting Merit Ethiopian Experience Tours to make the most of your stopover in Addis Ababa!

It is rewarding to hear that Biruk provided such a well-organized and professional introduction to our city. We take great pride in our straightforward and punctual pickup process at Addis Ababa Bole Airport. We know that for a transit traveler, a stress-free and reliable start is the most important part of a tour in a new city.

I am thrilled that we could turn your limited time into a seamless and hassle-free experience that left you with a great first impression of Ethiopia.

We remain dedicated to providing this level of precision and organization for every guest passing through Bole International Airport.

Thank you very much again for your glowing review with 5-star rating, and recommending us!

We look forward to showing you more interesting sites in Ethiopia on a longer tour someday

All the best,

Muluken Girma
Merit Ethiopian Experience Tours (MEET)

Rated 5 out of 5 stars

Had a great experience with Muluken and…

Had a great experience with Muluken and his driver. The car was perfect and clean. Very knowledgeable about the long history of not only Ethiopia, but the surrounding regions and its context over time. Muluken planned our day perfectly, where we say all the important things in our short lay-over time. Highly recommend

3 January 2026
Unprompted review
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Reply from Merit Ethiopian Experience Tours

Hello Jayden,

This is Muluken from Merit Ethiopian Experience Tours.

Thank you so much for booking your layover tour in Addis Ababa with us and the lovely feedback here!

It was a real pleasure guiding you and helping you experience Addis Ababa during your short stop-over. I’m glad the planning, comfort, and historical discussions added such a value to your visit. Ethiopia has a long and fascinating story, and I’m happy you connected with it even in limited time.

Thank you for the recommendation, and you’re always welcome back for a longer visit next time.

All the best,
Muluken Girma
Merit Ethiopian Experience Tours

Rated 4 out of 5 stars

Arba Minch

The small groups were great.
Liaison between the tour operator the hotel and the guides was good.
Hotel food was good, different and well presented.
All staff encountered were helpful and friendly.
Stand out feature for me was definitely the views. Absolutely spectacular.
What pulled the experience down from 5 to 4 star was the billed trip to Dorze village. This I found disappointing.
But a big thanks to Muluken and his team for arranging this for me. Much appreciated. And the serenity of Arba Minch a very welcome break from the hectic pace of life in Addis.

21 November 2025
Unprompted review
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Reply from Merit Ethiopian Experience Tours

Hello Mr. C,

This is Muluken.

Thank you so much for choosing Merit Ethiopian Experience Tours and for taking the time to share your thoughts on your recent 3-day/2-night tour to the Rift Valley area near Arba Minch!

It brings me an immense pleasure to hear that you generally liked the tour we organized.

Regarding the excursion to the Dorze village, I genuinely appreciate your candid feedback, and apologize very much that this particular activity fell short of your expectations. We take all feedback seriously, as we strive to ensure every element of our customized tours provides deep insights and genuine local interactions. But, the half day trip to the Dorze village is the best possible visit to arrange taking the short time you had into consideration. Sorry once again for it felt too touristic.

Thank you again for your kind acknowledgment of the arrangements we made for your peaceful respite from the busy rhythm of Addis Ababa.

Muluken Girma
Tour Operator
Merit Ethiopian Experience Tours (MEET)

Rated 5 out of 5 stars

4 adult half day in Addis Ababa

We (4 adults) had a wonderful half day touring the city. It was Sunday so some markets weren't open but we were able to tour museums and places of worship. The coffee and lunch in a homestead was wonderful. Our driver was great, very safe with the busy traffic and our guide Biruk was very knowledgeable and willing to share. Meeting at the airport was easy and the van was comfortable.

19 October 2025
Unprompted review
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Reply from Merit Ethiopian Experience Tours

Hello Annikki,

This is Muluken from Merit Ethiopian Experience Tours (MEET).

Thank you immensely for booking our layover tour in Addis Ababa and sharing this delightful 5-star feedback regarding your half-day city excursion with us.

I truly appreciate that you remembered us and made the effort to write your feedback. It sounds like you and your three companions had a truly enriching Sunday in Addis Ababa!

Thank you for highlighting the effortless logistics and the easy airport meeting experience. I’m pleased to hear that the pickup and drive went smoothly. Biruk and the team always do their best to make the process easy.

It’s wonderful to hear that Biruk’s deep historical knowledge and warm guidance made such a strong impression. I’m glad his knowledge and friendly approach helped you experience the city in a meaningful way.

We look forward to taking you on a longer tour in Ethiopia someday
Thank you one more time, Annikki!

Muluken Girma
Tour Operator
Merit Ethiopian Experience Tours (MEET)

Rated 5 out of 5 stars

the REAL local experience and context!

Absolutely amazing and unforgettable tour of Addis Ababa with Biruk. Seamless airport pick-up, flexible itinerary, really great full day tour of the city that included breakfast in the Merkato, St. George's Cathedral, the National Museum, lunch, coffee and views in Entoto, the Ethnographic Museum and Holy Trinity Cathedral. Ticked off my entire list in one day in comfort, and learned a whole ton about this fascinating and complex country's history and current affairs from a wonderful guide. Highly recommend this tour agency, especially if you're looking for the REAL local experience!!! Thank you for the wonderful time!

19 November 2025
Unprompted review
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Reply from Merit Ethiopian Experience Tours

Dear Lawrence,

Hello!

This is Muluken from Addis Ababa.

Thank you so much for booking your layover tour in Addis Ababa with us! We greatly appreciate your 5-star rating with the detailed review on TrustPilot. .

Yes, delivering a truly authentic experience with general excellence is the standard for Merit Ethiopian Experience Tours. We are very happy that our professional tour service provided an easy, smooth process for your airport pick-up and included the comfort of high-quality transport.

Your feedback highlights exactly what we aim to deliver: professional guidance, meaningful cultural encounters, and a smooth day of exploration.

Thank you again for choosing Merit Ethiopian Experience Tours.

We value your recommendation and look forward to take you on a longer tour in Ethiopia someday.

All the best,
Muluken Girma
Merit Ethiopian Experience Tours

Rated 5 out of 5 stars

The team of tour guides were punctual…

The team of tour guides were punctual and made my wife and I feel like family. MEET responded to our requests for the experience in such detail that it demonstrated that they spent time listening attentively during the planning stage.

EDISON

28 October 2025
Unprompted review
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Reply from Merit Ethiopian Experience Tours

Dear Mr. Edison,

Muluken here from Merit Ethiopian Experience Tours (MEET).

Thank you so much for arranging your city tour and day tours from Addis Ababa with us and for your wonderful 5-star review!

It is so nice to hear that you and your wife felt like family during your time here with your guide, Biruk.

Our team takes pride in listening carefully to every guest’s preferences, so it’s rewarding to know the attention to detail made your Ethiopian experience special.

It was a real pleasure arranging your tour, and we hope to welcome you both again for another memorable tour in Ethiopia someday!

Warmest regards,
Muluken Girma
Merit Ethiopian Experience Tours (MEET)

Rated 5 out of 5 stars

The tour was great

The tour was great. I did the private day tour from ADD airport and they were very flexible and accommodating. Had a great time!

16 September 2025
Unprompted review
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Reply from Merit Ethiopian Experience Tours

Dear Raed,

Thank you very much for booking your private guided day trip near Addis Ababa with Merit Ethiopian Experience Tours.

It is great to read you had a memorable and flexible excursion from Addis Ababa Bole Airport with us.

Thank you also for taking time to share you great review on TrustPilot!

We look forward to hosting you on another great tour in Ethiopia someday in the future

All the best,

Muluken Girma
Merit Ethiopian Experience Tours (MEET)

Rated 5 out of 5 stars

Great intro to Addis Ababa

Great introduction to Addis Ababa and Lalibela. We had an excellent guide in Addis - Biruk. Made my wife and my daughter feel very comfortable. In a short time (we had two days in Addis), we were able to see the best sites, and also got good local flavor. They also set up my side trip to Lalibela, and managed that well.

15 August 2025
Unprompted review
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Reply from Merit Ethiopian Experience Tours

Hello Vitaly,

This is Muluken. Thank you so much for arranging your private family tour in Addis Ababa and Lalibela with Merit Ethiopian Experience Tours (MEET).

Thank you also for your fantastic 5-star review! It is great to hear that you, your wife, and your daughter enjoyed your guided tour in Addis Ababa and two-days to Lalibela rock-churches by flight from Addis.

It's wonderful to know that our guide, Biruk, made you feel comfortable and that you were able to see the best of Addis Ababa in a short time. We are also glad that the Lalibela side trip went smoothly.

Creating memorable and comfortable experiences for our guests is what we always strive for at Merit Ethiopian Experience Tours, and your kind words are a wonderful reward for our efforts.

We hope to welcome you back to Ethiopia again someday!

Thank you so much once again, Vitaly!

All the best,
Muluken Girma
Merit Ethiopian Experience Tours

Rated 5 out of 5 stars

half day tour in Addis during a long layover

Me and my friend had a layover in Addis on route to Rwanda to attend a conference, so we decided to choose the long layover (sleep in Addis as part of the Ethiopian airline package) and arrange a half-day tour of Addis for next morning, before we left to Kigali in afternoon. Booking process was very smooth, Merit team assisted with itinerary and accommodated to our flight times. Henok was our guide, he and the driver (forgot his name, sorry!) picked us up from hotel at 9AM. We drove through the market, went to oldest coffee shop in town, to the Ethnological national museum to check on Lucy; followed by a drive to the mount Entoto and a tradicional lunch and coffee ceremony at a local family house. Back to airport by 2 PM, on time to our afternoon flight.
I have being to Addis airport several times for layover, never went out of airport. This long layover and half day tour was the perfect solution to finally see a bit of Addis and learn a little about Ethiopia history (it is very rich!) and local costumes. I recommend Merit tours for that, if you had the chance to explore a bit.
PS: Visa was smooth and free, as part of the long layover with Ethiopian airlines (they don't stamp the passport, it is done in boarding pass). You may have to sign a paper at your allocated hotel assuming responsibility for leaving the hotel, as the voucher from Ethiopian airlines includes hotel, meals and transfer from and to airport).

14 August 2025
Unprompted review
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Reply from Merit Ethiopian Experience Tours

Hello Iris,

This is Muluken from Merit Ethiopian Experience Tours.

Thank you so much for your wonderful 5-star review! We are delighted to hear that you and your friend had such a great experience with us on your layover tour in Addis Ababa.

It was our pleasure to arrange your private half-day guided tour in Addis Ababa, and we are so glad you enjoyed your time with our tour guide, Henok. He, along with our driver, is committed to making every trip special.

We truly appreciate you sharing your helpful tips about the facilities by Ethiopian Airlines on layovers in Addis Ababa and the visa process.

Providing a smooth experience for our visitors, from the initial booking to the final drop-off at the airport, is something we are passionate about at Merit Ethiopian Experience Tours.

Your kind words and recommendation mean a lot to our team.

We hope to welcome you back to Ethiopia one day for a longer (multi-days) tour!

Thanks a lot again, Iris!

Best wishes,

Muluken Girma
Merit Ethiopian Experience Tours

Rated 5 out of 5 stars

We had a great day with Zele our guide

We had a great day with Zele our guide. The schedule was flexible and very relaxed. We first had the traditional coffee ceremony in mt Entoto in the home of TG. So much food and snacks offered while we watched the whole process from coffee bean to coffe cup!
Next was the ethnology museum and the National museum. Zele impressed us with his knowledge of history and prehistory and the culture and traditions of Ethiopia. He also pointed to us different species of trees and plants and birds. His knowledge was impressive! He brought us to a wonderful restaurant for lunch serving Mediterranean food. He helped us buy our Tamoka coffee in the end. Enjoyed the whole experience! Thanks Zele.

16 August 2025
Unprompted review
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Reply from Merit Ethiopian Experience Tours

Thank you very much, Manuel, for taking the time to share your experience touring Addis Ababa with Merit Ethiopian Experience Tours!

It is wonderful to hear that Zele provided you with a seamless and adaptable itinerary, allowing you to fully enjoy your tour of Addis Ababa. Zele is one of our best tour guides, with well-rounded knowledge and extensive experience.

The coffee ceremony and Ethiopian lunch are among our most popular activities in Addis Ababa, and we’re glad you enjoyed them. TG is, of course, a wonderful host and a perfect representation of Ethiopia’s hospitable culture.

We truly appreciate your detailed feedback about Zele and your entire tour experience—it means a lot to us.

We look forward to welcoming you back for more authentic Ethiopian experiences!

Thanks again, Manuel!

Muluken Girma
Merit Ethiopian Experience Tours

Rated 5 out of 5 stars

Must do!! Great way to experience the local cuisine and culture

I had an amazing time in Addis thanks to my guides!! In 22hrs I was able to have a local and traditional dinner experience, coffee ceremony, walk/drive to explore more of the city and really get to know some local people. Travel is all about who you meet and I’m so glad I did this!! Highly recommend- and the team was so helpful to fit in my itinerary between my flights.

3 August 2025
Unprompted review
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Reply from Merit Ethiopian Experience Tours

Dear Melissa,

Hello!

Muluken here from Merit Ethiopian Experience Tours (MEET).

Thank you so much for remembering and leaving this wonderful review on your Addis experience with us!

It is great to know you enjoyed both the overnight cultural experience with driver/guide Kidus and half-day tours in Addis Ababa, from the traditional dinner and Ethiopian coffee ceremony to exploring the city’s highlights.

You truly embraced the spirit of Ethiopian hospitality. I’m so glad Merit Ethiopian tour guides helped you connect with local people and culture. Exactly, what makes a trip truly special is meeting locals and sharing authentic moments.That is what we do at MEET.

Thank you for mentioning our flexibility helped fit everything perfectly between your flights on your layover in Addis Ababa.

Your recommendation means a lot! We’d love to host you again whenever you return to Ethiopia — you can always find us online at https://www.meetmule.com/

Thanks a lot again, Melissa!

Muluken Girma
Manager, Merit Ethiopian Experience Tours

Rated 5 out of 5 stars

Phenomenal tour!

From start to finish our experience with Merit EE Tours was excellent! First, scheduling and booking with Muluken was extremely easy and smooth. We had some ideas of what we wanted to see in the city on our day tour, and Muluken gave us helpful advice and suggestions that made us rethink some things. Communication with both Muluken and our guide, Biruk was very proactive. On the day of our tour, we met Biruk easily in our hotel lobby despite our last minute hotel change. Our first stop was the National Museum, where Biruk impressed us with his knowledge of Ethiopian natural history and politics! After a brief stop at Mt. Entoto, we went on to have a very special lunch and buna (coffee) with a local family. Not only was the food wonderful, but we chatted and laughed easily with our animated and gregarious host TG, despite language barriers. It was great fun and felt like we were in a friend's home. We so enjoyed participating in the coffee ceremony by washing, roasting and grinding the beans. And Biruk teaching us how to summon the neighbors to share a coffee will be remembered forever. Our last stop was to a handmade pottery factory. This too was a unique and memorable experience, and we were happy that Biruk offered this alternative to the Mercato at our request. Thank you to Muluken, Biruk, our driver and TG for the fantastic experience and great memories of Addis!

29 July 2025
Unprompted review
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Reply from Merit Ethiopian Experience Tours

Hello Katrina,

This is Muluken.

Thank you sincerely for taking the time to share such a thoughtful, detailed and generous review. It was an absolute pleasure to welcome you to Addis Ababa and to be part of your experience with Merit Ethiopian Experience Tours.

We are delighted that you found the scheduling and booking process smooth and hassle-free—it’s always our goal to make the tour planning feel as easy as the experience itself. Of course, communication is key in crafting a personalized tour, and we’re glad that both Biruk and I were proactive in coordinating with you, and accommodating your interests even amidst last-minute changes.

We’re humbled by your trust in our expertise, and grateful you found every element of the day in Addis Ababa with us both memorable and enjoyable.

Thank you so much again, Katrina, for choosing Merit Ethiopian Experience Tours (MEET)! On behalf of myself, Biruk, our wonderful driver (Bekele), and TG, we send our warmest wishes and hope to welcome you again someday in Ethiopia.

Best wishes always,

Muluken Girma
Tour Operator | Merit Ethiopian Experience Tours
- https://www.meetmule.com

Rated 5 out of 5 stars

Wonderful day tour in Addis

We booked a tour of Addis through Muluken and Merit Tours. All details were easy to sort out through WhatsApp. Biruk met us at the airport and went out of his way to make sure everyone in our group had a great time. We were treated great and really enjoyed the tour.
The highlight for sure was lunch and a coffee ceremony on Mount Entoto. The meal was great and our host was wonderful. Lots of laughs and very relaxed.
Thank you for a wonderful intro to the city.

30 July 2025
Unprompted review
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Reply from Merit Ethiopian Experience Tours

Dear Matt,

Thank you very much for booking your full-day city tour in Addis Ababa with Merit Ethiopian Experience Tours and sharing your experience on TrustPilot.com—it means a great deal to us.
It was a pleasure organizing your day tour in Addis Ababa, and we’re so glad to hear that the logistics felt smooth and easy, especially coordinating everything via WhatsApp.

Biruk and our team Merit Ethiopian Tours always strive to provide thoughtful guidance and warm hospitality from the very beginning, so we're delighted Biruk made a positive impression from the moment he met you at Addis Ababa Bole International Airport.

The lunch and Ethiopian cultural coffee ceremony on Mount Entoto is a favorite among our guests, and we're happy to know this local experience stands out as the highlight for you too. Moments like that—relaxed, joyful, and immersed in local tradition—are exactly what we aim to curate through our tours in Addis Ababa/Ethiopia. We truly believe that experiencing Ethiopia’s culture firsthand, especially through shared laughter and coffee, leaves the most lasting memories.

We appreciate your trust in Merit Ethiopian Experience Tours and are humbled by your feedback. We look forward to welcoming you again, should your travels bring you back to Ethiopia.

Warmest regards from Addis Ababa,
Muluken Girma
Tour Operator | Merit Ethiopian Experience Tours https://www.meetmule.com

Rated 5 out of 5 stars

Biruk was amazing

Biruk was amazing — he was so kind and flexible and make the experience so unique. Our driver was also wonderful. This was my second tour with Merit and I would highly, highly recommend.

25 July 2025
Unprompted review
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Reply from Merit Ethiopian Experience Tours

Hello Max,

This is Muluken from Merit Ethiopian Experience Tours.

I am so excited and truly honored to have our first review on TrustPilot from you.

Thank you immensely for your wonderful 5-star review!! I feel a profound sense of pride and professional fulfillment, knowing our contributions are truly valued.

We are absolutely thrilled to read your feedback about Biruk, and how his flexible, unique approach made your day trip to Bishoftu (Debre Zeit) crater lakes from Addis Ababa a special experience. We're also delighted to hear our driver contributed to your excellent experience.

Thank you so much your continued trust in Merit Ethiopian Experience Tours services in Ethiopia. Your high recommendation is invaluable!

We are so pleased you chose us again, and we eagerly look forward to welcoming you back for another exceptional Ethiopian travel experience in the future.

Warmest regards,
Muluken Girma
Merit Ethiopian Experience Tours https://wwwmeetmule.com/

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