While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 365 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the hair's softness, lack of shedding, and natural appearance. Many people are also very satisfied with the ordering process and the fast delivery service, often receiving their items quicker than expected. However, some customers also mentioned issues with the price, with a few feeling that the quality did not always match the cost. A small portion of people were dissatisfied with the product not matching the advertisement, experiencing issues like thinness, split ends, or an unexpected smell. There were also occasional reports of incorrect orders or wigs arriving without expected accessories.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers praise the hair for being soft,... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the hair's softness, fullness, and... See more

Order

People report positive experiences with order. Many customers express satisfaction, with some stating they... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the swift and fast shipping... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers found the pricing affordable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was skeptical if it was ready to go fr but baby i slapped that wig on my head and was ready to travel everywhere! Hair is impressively soft, sheds a bit, i have the platinum baylage blonde highlight... See more

Company replied

Rated 5 out of 5 stars

This wig is honestly incredible! The hair is extremely soft — silky from root to tip — and there’s absolutely no smell at all, which says a lot about the quality and cleanliness. The curl... See more

Company replied

Rated 5 out of 5 stars

Megalook is a FIVE STAR RATING company in my book! The quality of their products, prices and how fast my shipment arrived was priceless. The Megalook 13x6 Three-Go™ Glueless Wig Straight With... See more

Company replied

Rated 5 out of 5 stars

Both wigs that I ordered came very fast and at the same time. I also ordering an electric flat iron that works amazing but back to the wigs! The quality of both is 10 out of 10. I definitely will be r... See more

Company replied


Company details

  1. Hair extensions supplier
  2. Beauty product supplier
  3. Beauty Products Wholesaler
  4. Hair product shop
  5. Wig shop

Written by the company

Welcome to MegaLook Hair, your go-to destination for high-quality human hair wigs. We have 100% Virgin Human Hair Wigs, Bundles With Closure, Lace Frontal Closure, Wholesale Hair Vendor. We're dedicated to helping every customer find their confidence and beauty. Whether you're seeking everyday comfort or the perfect style for a special occasion, we've got you covered. Explore MegaLookHair and unleash your personality, all just a touch away!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Megalook hair are SCAMMERS and FRAUDS

Response to their reply:
You are a shameless liar! If you have no affiliation with the TikTok team, then why is all Megalook hair social media linked together on the official Megalook hair website?? If you have no affiliation to the TikTok team, why in my very first review and by Megalook office email did you say you’ll “reach out to them”?? Like I said I’ll be filing a lawsuit this come Monday.

Original review: DO NOT SHOP FROM MEGALOOK HAIR‼️‼️ THEY ARE SCAMMERS and THIEVES ‼️‼️ I ordered from their TikTok shop and I NEVER received my order! It’s been over 3 weeks! They refused to refund me and they have been very disrespectful, antagonizing and teasing me with the fact I didn’t get the wig or refund, been non complaint, and unprofessional towards me. I wish I can post screenshots on here! Very disappointing as it’s my first time ordering from their company and that wig was supposed to be worn for a special occasion! I reached out multiple times through TikTok, instagram , email, but they BLOCKED ME/IGNORED ME! They blocked me from Instagram, TikTok main page, and they muted me from commenting on their TikTok live. This is how you know they are SCAMMERS because when I exposed them they BLOCKED ME! Over $300 spent and I didn’t receive the wig I ordered! STAY AWAY from this SCAMMING and FRAUDULENT company!

Each time I reached out to megalook hair whether it’s by email, website, phone number, and even on Instagram before they blocked me… they claimed they’re don’t associate with the megalook hair TikTok shop team. Yet all megalook hair orders from all their social media platforms, including TikTok shop are shipped from the SAME ADDRESS which is 219 South Third Avenue, Unit1 La Puente California 91746! At the end of the day it’s ONE Megalook hair company, and it’s going to be ONE Megalook hair company that’ll be served a summons at 219 South Third Avenue, Unit1 La Puente California 91746.

So Megalook hair, one last time my order ID on TikTok shop is 5772886626921723590! REFUND MY ORDER, or I’ll see you in court! I’ll be updating this review on whether I was refunded or filed the lawsuit, stay tuned!✨

20 February 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi there
We’re sorry to hear about your experience and understand your frustration.

However, we would like to clarify that this is our official website customer service, and TikTok Shop orders are managed by the TikTok platform and the specific TikTok store team. Unfortunately, we do not have access to or control over TikTok Shop orders, so we’re unable to track, modify, or process refunds for orders placed through TikTok.

For assistance with your order ID 5772886626921723590, we kindly recommend that you contact the TikTok Shop customer support team or the TikTok store you purchased from directly, as they are the only party who can review the order details, check the shipping status, and process refunds if necessary.

We understand this situation is upsetting, but please rest assured that the appropriate channel to resolve TikTok Shop orders is through TikTok’s official support system.
Megalook hair

Rated 5 out of 5 stars

Mega look is the only hair store I buy…

Mega look is the only hair store I buy from. All of their wigs are easy to install, full, soft and has light shedding. And their colors are everything!!!!!

11 February 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Jayy M

Thank you so much for your kind support! 💕 We’re truly happy to hear that you love the wigs from MegaLook. Knowing that you find them easy to install, full, soft, and with beautiful colors means a lot to us. We’ll keep working hard to bring you even better quality and styles. Thank you for choosing Mega Look—we can’t wait to serve you again! ✨

Megalook hair

Rated 1 out of 5 stars

Too big, practically bald lace

This is the worst wig at this price point I’ve ever purchased. The lacefront is basically bald with sparse hairs with huge black knots and it looks “griddy”. I can’t wear it parted because of the 2 inches of lace with practically no hair. The wig itself is huge. I have a relatively big head and never had a problem with any wig from any company fitting, but this is loose. The draw string doesn’t allow it to go any tighter than where I have pulled it. Buyer beware! This is the quality you can get for half the price at any beauty supply store.

I am replying to the request for my Order number: Megalookhair174917

10 March 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Gwenjoy

We are truly sorry to hear about your disappointing experience. This is certainly not the level of quality we strive to deliver, and we sincerely apologize for the frustration caused 🙏

To help resolve this as quickly as possible, could you please provide your order number? We’ll look into it right away and arrange a proper solution

We look forward to your reply, and once again, we apologize for the inconvenience.

Megalook hair

Rated 5 out of 5 stars

Loved my milk tea blonde 28inch hair

Loved my milk tea blonde 28inch hair, the hair came true to length, barely sheds and so soft!

3 March 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Theslyn

Thank you so much for your kind review! 😊
We‘re so happy to hear that you loved your 28-inch milk tea blonde wig — true to length, minimal shedding, and super soft is exactly what we aim for!

Thank you for trusting us, and we can’t wait to serve you again! 💖

Megalook hair

Rated 1 out of 5 stars

Defective products, poor customer service, no accountability.

I bought two wigs and they arrived with the elastic bands sewn in like they’re chin straps for a bike helmet, on the edge next to your jaw, hanging down outside of the wig… rather than in the proper position, next to the ears to hook under the back of your head. So they are unusable. I contacted customer service to return and got no reply. So I contacted them a second time and finally got a reply, and all they said in the reply was “I’ll get back to you”. Why get back to me? You sent me defective products… I sent you photo evidence… Just take accountability and give me a return label! Also…. Never got back to me! So I’m stuck with two defective wigs and out the money.

8 March 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Afton Correa
We sincerely apologize for the unpleasant shopping experience. Due to the recent tax refund season, we have received a high volume of emails, which may have led to untimely and imprecise replies. We kindly ask for your understanding.

Regarding the issue you mentioned about the elastic bands being sewn in the wrong position on the wigs, we will check the photos you sent earlier. If the situation is confirmed, and provided the products remain unused, we will do our utmost to assist you with the return and refund process. Please let us know your order number first, then we will check it immediately.

Additionally, we truly appreciate you bringing this issue to our attention, as it helps us improve our product quality inspection process. If you have any questions during the return process or need further assistance, please feel free to contact us. Once again, we apologize for this oversight and the communication difficulties.

Megalook hair

Rated 5 out of 5 stars

Hair tea love the color super full and…

Hair tea love the color super full and immediately laid. I love it

6 March 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Minaja nae

Thank you for your kind words! We are delighted to hear that you love the color and find the wig to be full and beautifully settled. Your satisfaction means a lot to us. Please don't hesitate to reach out if you need any further assistance.

Megalook hair

Rated 5 out of 5 stars

Nice

Nice wig. The order was easy to track. Thanks.

23 February 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Phoebe
Thank you for your kind feedback! We're so glad to hear that you're happy with the wig and that the order tracking process went smoothly. If you need anything else, feel free to reach out!
Megalook hair

Rated 5 out of 5 stars

I ordered one and I just knew it was…

I ordered one and I just knew it was going to be the best first wig experience so I bought two more and I was right i love how they curl but best of all how they fit perfectly!

23 February 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Irene Flores Irenepinky

Thank you so much for your wonderful review! We're absolutely thrilled to hear that your first wig experience turned out to be such a positive one — and that you loved it enough to order two more! It means the world to us that you're happy with how they curl and, most importantly, how perfectly they fit. That kind of trust and satisfaction is exactly what we strive for. If you ever have any questions or need assistance in the future, we’re always here to help. Thank you for choosing us!

Megalook hair

Rated 5 out of 5 stars

I don't have a review but I did want to…

I don't have a review but I did want to thank you Trust Pilot for this service.I was about to buy from this company.

7 March 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi there

You're very welcome! Thank you for taking the time to share your thoughts — we truly appreciate it. We're so glad to hear that Trustpilot could help you make a more informed decision before purchasing. It’s always our goal to provide helpful and trustworthy insights to consumers like you. If there’s anything else we can assist with in the future, please don’t hesitate to reach out. Happy shopping, and stay savvy! 😊

Megalook hair

Rated 5 out of 5 stars

I’ve been so happy with my first wig I…

I’ve been so happy with my first wig I purchased with Megalook. Though I was very nervous in trying another company. It’s been 2 months and my hair still looks and feels amazing. I got the brown hair drawstring unit 24”

29 January 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Jennifer Darden

Thank you very much for your continued trust in Megalook and for taking the time to share your wonderful experience with us.

We are truly delighted to hear that your first wig purchased from us — the 24-inch brown drawstring unit — has maintained its beautiful look and feel even after two months of wear. Knowing that we were able to provide you with confidence and satisfaction as you tried a new brand means a great deal to us.

Your kind words serve as a powerful encouragement and reaffirm our commitment to delivering high-quality products and service.

Thank you once again for your support. We look forward to serving you again in the future!

Megalook hair

Rated 5 out of 5 stars

My girl loved her wig

My girl loved her wig, I honestly don’t know nothing about hair. I just know that every piece i seen just made me feel like this is the perfect fit for her, I know certain styles and she’s been rocking them since i get her the wig. Thank you for making everything so easy and affordable, the process was easy for me and I’ll gladly be buying more pieces soon.

5 February 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Dominique Holt

Thank you very much for your kind words and support! We are truly honored to learn that the wig you chose for your partner has brought her such satisfaction.

We are committed to offering high-quality products at reasonable prices, while ensuring a smooth and hassle-free shopping experience. Your recognition means a great deal to us and serves as a strong motivation to keep improving.

We look forward to serving you again with more excellent products in the future. Thank you once more for your trust and support!

Megalook hair

Rated 5 out of 5 stars

Beautiful glueless wig

11 February 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Alisha

Thank you so much! We're so happy to hear that you love the glueless wig. Our goal is to make our wigs easy to wear while still looking natural and beautiful. We truly appreciate your support and hope you continue enjoying it!

Megalook hair

Rated 5 out of 5 stars

I recently purchased the water wave wig…

I recently purchased the water wave wig from Mega Look and I’m honestly so impressed. The curls are soft, defined, and full without looking too heavy. It gives such a natural wet-and-wavy look, and the density is perfect. The lace blended nicely and it was easy to style. I received so many compliments wearing it. For the price, the quality exceeded my expectations. I would definitely purchase again.

27 February 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Nadia karim Mlambala

Thank you so much for your wonderful feedback! We're truly happy to hear that you love the water wave wig and that the curls, density, and overall look met your expectations. It's great to know the lace blended well and that the wig was easy for you to style. Hearing that you received so many compliments makes us even happier! Your support means a lot to us, and we look forward to serving you again in the future.

Megalook hair

Rated 5 out of 5 stars

I first learned about megalook hair…

I first learned about megalook hair through Facebook and I have to admit I was very skeptical. I went online to their website and I have to say I love it very simple to install whether you want to glue or tape I was able to take it right out the box and glue it on. I purchased a 13 x 4 18 inch and have received so many beautiful compliments. The hair does not shed. It lay down so natural I didn’t need anything else. mega look is official. It is not a scam. It’s pricing is absolutely affordable.

25 February 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Liz
Thank you so much for sharing your experience! We’re thrilled to hear that you found the installation easy and that the hair looks natural and beautiful.

We truly appreciate your kind words and recommendation. At Megalook, we always strive to provide high-quality products at affordable prices, and your feedback means a lot to us!
Megalook hair

Rated 5 out of 5 stars

Megalook A1

After going through the worst experience ever with another wig company I wont name, I came across Megalook and they did not disappoint at all. Everything from the ordering process to the quality of the hair was grade A. I will not shop anywhere else for hair anymore and I recommend anyone that reads this if you havent shopped with megalook, do yourself a favor and give them a try, you will not regret it.

26 February 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi GMD ZEUS

Thank you so much for your amazing feedback! We’re thrilled to hear that your experience with Megalook has been so positive, from ordering to enjoying the hair quality.

Your support and recommendation mean the world to us! We’ll continue to provide high-quality products and service, and we look forward to serving you again in the future. Thank you for choosing Megalook!

Megalook hair

Rated 1 out of 5 stars

disasterous return

I ordered from this site and, unfortunately, had to return the wigs. The wigs themselves were actually fine, but their customer service was absolutely horrendous.

They received the returned wigs (after I had to reach out multiple times just to get responses), but they never issued my refund. I messaged them consistently for a week with no reply at all; they didn’t even open my emails. I ended up waiting weeks with zero communication.

Eventually, after weeks of silence, they finally reached out and processed the refund. By that point, I had already contacted my bank to dispute the charge.
The product quality may be okay, but the customer service experience was extremely disappointing and stressful. I would not order from them again.

9 January 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi there
We’re very sorry for the experience you had. During that period, our team’s responses were delayed due to the New Year holiday, and we sincerely apologize for any inconvenience this caused.

We’ve also shared your feedback internally and have reminded the team to ensure timely communication in the future to prevent this from happening again. Your experience is very important to us, and we truly appreciate your patience and understanding.

We hope to have the opportunity to serve you better in the future and provide a smoother experience. Thank you again for your feedback—it helps us improve.

Megalook hair

Rated 5 out of 5 stars

Love Love Love!

Love Love Love!! This hair!! The texture and the lace is MELTING!! I’ve gotten sooooo many compliments on my wig!

24 February 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Alexis
Thank you so much for the love! We’re so happy to hear that you’re enjoying the hair and that the lace is melting perfectly for you. It means a lot to us that you’ve been getting so many compliments. Thank you for choosing Arabella Hair, and we can’t wait to see you again! 💕
Megalook hair

Rated 1 out of 5 stars

I placed my order a never received my…

I placed my order a never received my wig

19 February 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Pamela Crumbley

We’re really sorry to hear that you haven’t received your wig yet. We previously had a long holiday, which caused some delays in processing and responding to messages. We sincerely apologize for the inconvenience.

Could you please send us your order number so we can check the status of your order for you as soon as possible? Once we have the details, we’ll look into it immediately and provide you with an update. Thank you for your patience!

Megalook hair

Rated 5 out of 5 stars

My first ever human hair wig

I bought from Megalook with the expectation of quality and thats exactly what I got. This is a company that promises 100% human hair and delivers exactly that. Thank you megalook will definitely buy again.

19 February 2026
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi Liwa Mbedle

Thank you so much for your wonderful feedback! We’re thrilled to hear that your expectations were met and that you’re happy with the 100% human hair quality. Your support truly means a lot to us, and we can’t wait to serve you again on your next purchase! 💕

Megalook hair

Rated 1 out of 5 stars

Better Not

The hair quality is good for the price, but the cap is far too big; the wig would never have stayed in place. So I contacted customer service, and they offered to let me send the wig back to California and send me a smaller one. They said they would refund the shipping costs of over €25. The wig arrived a long time ago, and now I'm not getting any further response. I had to open a PayPal case and hope I don't lose my money. Don't order from them—it's a scam!

29 December 2025
Unprompted review
Megalook Hair logo

Reply from Megalook Hair

Hi there
We’re really sorry for the delayed response and for the frustration this situation has caused. We previously had a long holiday, which unfortunately made our response time slower than usual.

Please rest assured that we take your case seriously and will immediately check the return and shipping refund you mentioned. Our after-sales team will follow up with you as soon as possible to resolve this properly.

We truly appreciate your patience and sincerely apologize for the inconvenience. Your satisfaction is very important to us, and we will do our best to handle your after-sales request and provide you with a clear update shortly.

Megalook hair

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look