MegaMow Reviews 362

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability, efficiency, and the excellent results achieved, often highlighting the transformation of their lawns. The staff are frequently described as professional, friendly, helpful, and attentive to detail, ensuring a neat and tidy outcome. Many appreciate the flexibility and the peace of mind that comes with consistent, high-quality lawn care. However, a small portion of people were dissatisfied with the service they received, mentioning a decline in quality over a few months. Some customers also noted that the quality of service can depend on the specific individual performing the work.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, reliability, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, did the cuts when said garden looks great. I had an issue as realised I'd chosen the size up. I read some reviews about customer service not responding when wanting to cancel or change... See more

Company replied

Rated 5 out of 5 stars

I’ve been really happy with the service so far. The team is very flexible and always does a great job. Whenever I have any questions or requests, they respond almost immediately, which I really a... See more

Company replied

Rated 5 out of 5 stars

MegaMow did an excellent job on my lawn. The team was professional, reliable, and paid great attention to detail. My lawn looks fantastic—neat, healthy, and better than it has in a long time. I’m very... See more

Rated 5 out of 5 stars

MegaMow have been doing my lawn for years and have been absolutely reliable and helpful. The people who come to mow/strim are always willing to answer questions and listen to what I want - for example... See more

Company replied


Company details

  1. Lawn care service
  2. Gardener

Written by the company

MegaMow provides a reliable, regular mowing service for busy people who value their free time and have better things to do than cut the grass week in, week out. We offer a professional grass cutting service in Ashtead, Crowborough, East Grinstead, Epsom, Haywards Heath, Horsham, Redhill, Reigate, Sevenoaks, Tonbridge, Tunbridge Wells & Uckfield.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

362 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Highly recommend!

Just booked with megamow and had my first lawn cut today which looks absolutely amazing! The guy was polite and friendly. Very impressed. Thank you Megamow!

16 April 2025
Unprompted review
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Reply from MegaMow

That's great to hear, thank you for taking the time to leave a review.

Rated 1 out of 5 stars

Unfortunately really poor service.

Unfortunately really poor service.

I deliberated for a bit and chose for the convenience. My first cut was confirmed and as promised they arrived and contacted me.
I did not need my cctv to see what was done. The lawn was strimmed (dare I say it was not very long) and the trimming were blown into the hedged and plant area around the lawn.
I proceeded to advise and was told to keep carrying on to see if it improves on the next cut. When asked about the cost to cancel, they were unresponsive.
I hope to be able to cancel and now £22 out of pocket for a 40m2 strim and poor service. I strongly do not recommend.

14 April 2025
Unprompted review
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Reply from MegaMow

Thank you for sharing your feedback. We're deeply sorry to hear that your experience didn't meet expectations.

I can see we have already replied to your email and fulfilled your request.

Rated 1 out of 5 stars

An absolute nightmare

An absolute nightmare to pause or cancel the service. Their website makes it impossible for you to complete either of these actions. They ignore emails and continue regardless.

16 April 2025
Unprompted review
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Reply from MegaMow

Thank you for sharing your feedback. We're deeply sorry to hear that your experience didn't meet expectations.

I can see your email requests have been answered, so I am unsure as to why you haven't received these. We will drop you another email to confirm.

Rated 5 out of 5 stars

Great service and wonderful team

Booked up online for a first free cut and had a few visits since, fantastic service and lovely guys. They've been extremely helpful, working around me and very polite. Exactly what I need to cut my grass and no faff. They've used mulch mowers which encourage grass growth and I can the see difference already!

10 April 2025
Unprompted review
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Reply from MegaMow

Thanks Mia, this is great to hear.

Rated 5 out of 5 stars

Excellent company

Excellent company great service at a reasonable price and they are always most obliging

16 October 2024
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Reply from MegaMow

We are glad to hear you are happy with our service.

Rated 5 out of 5 stars

Brilliantly easy service

Brilliantly easy service, no fuss, fantastic.
No need to constantly try and book for someone to come. Every 2 weeks, mowed and the garden is left so tidy.
So pleased I found Megamow.
10/10 and highly recommended.

24 August 2024
Unprompted review
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Reply from MegaMow

We appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

Callum was great

Callum was great, the lawn was cut perfectly for my new lawn.
Great service

13 August 2024
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Reply from MegaMow

Thanks Yvonne, this is great to hear.

Rated 5 out of 5 stars

The guys that came were absolutely…

The guys that came were absolutely amazing they went above and beyond to sort my garden that was in a bit of a state I couldn't be more happy with the result thanks so much !

13 August 2024
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Reply from MegaMow

Perfect! I am glad to hear you are happy with our service.

Rated 5 out of 5 stars

Great garden service

I was a bit sceptical to respond to a flyer passed to me by a friend but so glad I followed up. My regular gardener away and I needed a few mows in August. I went out to an appointment and returned to find lawn mowed and edges done. No mowings in garden waste either which helps keep space for regular gardening waste. I can recommend this service. My daughter met the gardener briefly and said very nice and he queried about the verge too so efficient. Communication is great and all questions answered in timely manner. Sign up, you will not be disappointed! I will be using again in future for leaf clearance in Autumn and future mowing at certain times.

9 August 2024
Unprompted review
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Reply from MegaMow

Thanks for such a glowing review Lesley! 🙂

Rated 5 out of 5 stars

I am very happy with the support

I am very happy with the support
The chaps do a wonderful job and it takes all the worry away

10 August 2024
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Reply from MegaMow

Thanks for your wonderful review Frances - we're glad you're pleased with both our lawn cutting and customer support!

Rated 5 out of 5 stars

Well organised

Well organised. On time . Tidy and helpful operatives.
Great job guys.
Plus - Rob at HO very helpful with a recent account security issue.
MegaMow - a cut above the rest !

9 August 2024
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Reply from MegaMow

Our absolute pleasure John - we aim to please and we're glad we have. Love your pun too! 👍😁

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