MegaMow Reviews 362

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability, efficiency, and the excellent results achieved, often highlighting the transformation of their lawns. The staff are frequently described as professional, friendly, helpful, and attentive to detail, ensuring a neat and tidy outcome. Many appreciate the flexibility and the peace of mind that comes with consistent, high-quality lawn care. However, a small portion of people were dissatisfied with the service they received, mentioning a decline in quality over a few months. Some customers also noted that the quality of service can depend on the specific individual performing the work.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, reliability, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, did the cuts when said garden looks great. I had an issue as realised I'd chosen the size up. I read some reviews about customer service not responding when wanting to cancel or change... See more

Company replied

Rated 5 out of 5 stars

I’ve been really happy with the service so far. The team is very flexible and always does a great job. Whenever I have any questions or requests, they respond almost immediately, which I really a... See more

Company replied

Rated 5 out of 5 stars

MegaMow did an excellent job on my lawn. The team was professional, reliable, and paid great attention to detail. My lawn looks fantastic—neat, healthy, and better than it has in a long time. I’m very... See more

Rated 5 out of 5 stars

MegaMow have been doing my lawn for years and have been absolutely reliable and helpful. The people who come to mow/strim are always willing to answer questions and listen to what I want - for example... See more

Company replied


Company details

  1. Lawn care service
  2. Gardener

Written by the company

MegaMow provides a reliable, regular mowing service for busy people who value their free time and have better things to do than cut the grass week in, week out. We offer a professional grass cutting service in Ashtead, Crowborough, East Grinstead, Epsom, Haywards Heath, Horsham, Redhill, Reigate, Sevenoaks, Tonbridge, Tunbridge Wells & Uckfield.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

362 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service from Rob and the team

Great service from Rob and the team at MegaMow. Brilliant customer service and are always happy to please. The grass has never looked so good!

1 June 2023
MegaMow logo

Reply from MegaMow

Thank you for taking the time to leave us a review.
We are pleased to hear you are happy with our service.

Rated 5 out of 5 stars

First cut

First cut, first impression, first class.

23 May 2023
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Reply from MegaMow

That's wonderful, we are glad to hear you are happy with our service.

Rated 5 out of 5 stars

So pleased I signed up

I was a little sceptical about signing up without meeting someone face to face, but there was absolutely nothing to worry about.
Rob turned up, was friendly and professional, and did a great job.
He clearly knew what he was talking about, and was honest about what he found, and would do on this visit.
Megamow seemed to be very competitively priced, and did a great service, so very happy to sign up to their bi-weekly cut.

11 May 2023
Unprompted review
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Reply from MegaMow

Thank you for taking the time to leave us a review.

We are pleased to hear you are happy with our service.

Rated 5 out of 5 stars

Great job mowing my lawn

I appreciate the effort they put into making my lawn look great
Also Customer Service is great, reply promptly

24 April 2023
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Reply from MegaMow

Thank you for taking the time to leave us a review.

We are pleased to hear you are happy with our service.

Rated 5 out of 5 stars

Very reliable service

Very reliable service - the grass was cut as arranged without fail by very friendly team.

2 April 2023
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Reply from MegaMow

Thank you for taking the time to leave us such a wonderful review.

Rated 1 out of 5 stars

Yes but the email doesn’t solve any…

Yes but the email doesn’t solve any problem, at all. Megamow provide good service with their operator but the customer service is really poor.

16 March 2023
Unprompted review
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Reply from MegaMow

Hi Patrick, great to hear you found our operator's service good but of course sorry you felt our customer service let you down on this occasion. We will of course review this to make sure your overall experience is much better in the future.

Rated 5 out of 5 stars

MegaMow is a brilliant company

MegaMow is a great company which offers a service that is professional in every respect. It is reliable, efficient, communicates well with its clients and everyone I meet is enthusiastic and takes an interest in what they are doing, I can't recommend them too highly. I have been with them for at least two years - my most recent experience was last week when they did an excellent first cut on my lawns

10 March 2023
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Reply from MegaMow

Such a wonderful review! Thank you for your custom.

Rated 5 out of 5 stars

Taking the strain out of mowing!

Taking the strain out of mowing the grass each week - replacing it with the competence, care and reliability that Megaprovides has served us well.

29 November 2022
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Reply from MegaMow

Thank you for taking the time to leave us such a wonderful review.

Rated 5 out of 5 stars

Lawn looks great

Lawn looks great, all stepping stones cut round neatly. Leaves cleared into one area. Great efficient, reliable service all year. Thank you.

18 November 2022
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Reply from MegaMow

Thank you for taking the time to leave us a review. It's great to hear you are happy with our service.

Rated 5 out of 5 stars

Very happy customer

Mega mow always arrive on schedule, work quickly and cut the grass and the edges. Staff all very pleasant. I used them all summer and autumn.

28 October 2022
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Reply from MegaMow

Thank you for taking the time to leave us a review. We are glad you are happy with our service.

Rated 5 out of 5 stars

Excellent work and service promised

The guys arrived as promised. Work was completed as requested and efficiently tidied up. All the waste was then later collected and disposed of. Really pleased and satisfied by all the work done.

20 October 2022
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Reply from MegaMow

Thank you for taking the time to leave us a review. We are glad you are happy with our service.

Rated 5 out of 5 stars

Megamow arrived on time

Megamow arrived on time, very friendly, very helpful, wanted to ensure that all was as I required. Worked extremely hard on my tall long leylandi hedging. Lovely people and I highly highly recommend. Very professional.

21 October 2022
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Reply from MegaMow

Thank you for taking the time to leave us such a wonderful review.

Rated 5 out of 5 stars

Thank you MegaMow!

Thank you MegaMow!

No more dragging my flymo across the lawn, in hope it would leave it semi presentable (to no avail)!

MegaMow have provided a wonderful service since I signed up!

My garden is looking amazing!

4 October 2022
Unprompted review
MegaMow logo

Reply from MegaMow

Thank you for your review.

We are glad your are enjoying our service.

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