after 2 weeks of waiting, I emailed them to update me with my order. They did not have stock and told me i need to wait another 2 weeks. No communication at all! this is how you lose a potential cost... See more
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Shelly absolutely went out of her way on our behalf even though we are a small company. Then even sorted out our order when we made a mess of the specifications ! Experiences like this are getting ra... See more
Company replied
First time order from your company. The ease of ordering and check out was impressive. The item arrived and was professionally packed. The sample dishwasher tablets and sweets sent were a surprise b... See more
Company replied
The Mega Thing website has a large product range and you can find what you want easily and place an order. Mega Thing stock my favourite pens and I can buy a box of 12 at a very reasonable price. So... See more
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Company details
- Office Supplies Store
- Educational Supply Shop
- Envelope supplier
- Office equipment supplier
- Office supplies shop
- Stationery shop
Written by the company
Mega Office Supplies is Australia's premier online destination for all your office supply needs, offering a vast selection of top-quality products at competitive prices. With an easy-to-navigate website and exceptional customer service, Mega Office Supplies ensures a "wow" shopping experience from any device to any door. Our comprehensive product range includes office stationery, technology, furniture, and more, catering to businesses of all sizes. By partnering with leading brands like 3M, Avery, and Brother, we guarantee the highest standards of quality and reliability. Mega Office Supplies takes customer satisfaction seriously, providing personalised solutions and expert advice. Our dedicated customer support team is always available to address inquiries, ensuring a seamless shopping experience. Trustpilot reviews consistently showcase our commitment to customer satisfaction, earning us an excellent reputation in the industry. As a responsible and eco-conscious company, Mega Office Supplies offers an array of environmentally-friendly products and adheres to sustainable business practices. We actively support community initiatives, ensuring a positive impact on our customers and the planet. Our efficient delivery system guarantees timely arrival of your office supplies, while our hassle-free returns policy and after-sales support ensure complete peace of mind. By prioritising customer satisfaction and convenience, Mega Office Supplies has become synonymous with trust and reliability in the office supplies market. Incorporating long-tail keywords like "bulk office supplies online," "best office furniture Australia," and "high-quality stationery products" in our website's content, we make it easy for customers to find exactly what they need through search engines. Our focus on search engine optimisation (SEO) ensures that we consistently rank high on search results, making us the top choice for office supply shopping in Australia. Mega Office Supplies also offers regular promotions and discounts, providing unbeatable value for customers looking for affordable office essentials. With our user-friendly website, secure payment options, and fast shipping across Australia, we make it simple for businesses to keep their offices stocked and organised. To sum it up, Mega Office Supplies is the ultimate destination for all your office needs, offering an unparalleled selection of products, exceptional customer service, and a commitment to sustainability. Trustpilot reviews and our ever-growing customer base stand as a testament to our dedication to excellence in the office supplies industry. Choose Mega Office Supplies for a seamless and enjoyable shopping experience that you can rely on.
Contact info
5/12 Greenway Drive, 2486, Tweed Heads South, Australia
- +61755243888
- team@megathing.com.au
- megaofficesupplies.com.au
4.3
Excellent
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt delivery and EXCEPTIONAL…
Prompt delivery and EXCEPTIONAL PACKAGING which I really appreciated
19 April 2023
Reply from Mega Thing
Hi Deborah,
Our team truly appreciates your kind words and lovely review. We are excited to hear that you appreciate our website shopping experience and fast delivery. Check us out again soon to see what’s new! We’re always improving and updating our website.
Kind regards,
Alejandro
You can order what you want at a very…
You can order what you want at a very competitive price and it is delivered to your door
18 April 2023
Reply from Mega Thing
Hi Michelle,
Thanks for sharing your review with us and the community. It was a pleasure fulfilling your order. We are glad you felt that our prices offer great value to you! Hope to see you again soon :)
Kind Regards, Ally
good but slow
It took a much longer time to arrive than advertised. Even the email about the delay which was promptly sent, was off by over a week.
This said it was a great price, communication was upfront and it arrived in perfect condition. Next time we will order with much more lead time.
17 April 2023
Reply from Mega Thing
Good afternoon Gariweld,
Thank you for your honest feedback. We apologise for the longer-than-advertised delivery time and any inconvenience caused. We appreciate your understanding regarding the delay notification, and we'll work on improving our estimation accuracy. We're glad to hear that despite the delay, you found our pricing great, communication upfront, and the product arrived in perfect condition. We value your business and will take your feedback into serious consideration to ensure better service in the future. If you have any further concerns or suggestions, please don't hesitate to reach out to us.
Regards,
Dustin
Delivery time.
17 April 2023
Reply from Mega Thing
Hi Robert,
We are thrilled that you loved your experience and we are incredibly thankful that you took the time to leave us this review, The team put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Have a great day and keep safe! :)
Regards, Princes
EASY TO SET UP ACCOUNT AND QUICK…
EASY TO SET UP ACCOUNT AND QUICK DELIVERY, VERY HELPFUL PHONE SUPPORT STAFF
5 April 2023
Reply from Mega Thing
Hi Bronwyn,
We are incredibly thankful that you took the time to leave us this review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. :)
Kind Regards, Ally
Great goods and excellent service
16 April 2023
Reply from Mega Thing
Hi there,
Thank you for the review, our team is thrilled you’re so happy with your order. We love hearing from our customers – especially when our products and service is able to make a positive difference to them! :)
Kind regards, Ally
Found what I was after at the cheapest…
Found what I was after at the cheapest price around even including the delivery.
Item was packaged well, dispatched and arrived quickly! Even some lovely little surprises within!
Will return and recommend to others!
16 April 2023
Reply from Mega Thing
Hi Ohla,
Thanks for sharing your review with us and the community. It was a pleasure fulfilling your order. We are glad you felt that our prices offer great value to you! Our goal is to provide customer centric service, and I’m ecstatic that we were able to make it happen for you! The team is thrilled to hear your order was sent promptly! We look forward to fulfilling your orders again! :)
Kind Regards, Ally
Mega Thing are obliging when I need…
Mega Thing are obliging when I need help. Their communications are great and deliveries are prompt and accurate.
4 April 2023
Reply from Mega Thing
Hi Robin,
Thank you so much for your 5-star review! We will share this with our talent team to let them know to keep up the amazing work. Our company values customer feedback and we love hearing when we were able to deliver our customers order quickly. We look forward to fulfilling your orders again. :)
Kind Regards, Ally
Excellent service.
Good quality product at a very competitive price lower than anyone else, combined with a free and quick delivery. Excellent service.
5 April 2023
Reply from Mega Thing
Hi Alan,
Thank you for the 5 star review, we are thrilled to hear you appreciate Mega Thing's service and pricing continuously! We look forward to fulfilling your orders again in the future, have a lovely day!
Kind Regards, Ally
All good thank you
13 April 2023
Reply from Mega Thing
Hi Barry,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Kind Regards, Ally
terrible service
terrible service, I literally got my package 3 months later, I think I wont waste more time here
2 April 2023
Reply from Mega Thing
Good afternoon Felipe,
We sincerely apologize for the extensive delay in delivering your order of towel dispensers from Mega Thing. We understand the frustration and inconvenience this has caused you. We want to assure you that we have made every effort to keep you updated throughout the process regarding the continuous delays in stock delivery to our warehouse. However, it seems that our efforts to communicate effectively fell short, and for that, we apologize.
We have taken note of your feedback and are actively working on improving our communication regarding estimated time of shipments (ETAs) on our website. Our aim is to provide you with accurate and transparent information so that you can make informed decisions regarding your purchases.
Furthermore, I would like to personally thank you for taking the time to share your honest review, and once again, please accept our sincere apologies for the delay in delivering your order.
Regards,
Dustin
Efficient and timely response to my order and enquiry
Thanks for shipping my order so promptly. While I do not have my order as yet due to issues with the delivery company, your staff effort in resolving this issue is very much appreicated.
12 April 2023
Reply from Mega Thing
Hi Howard,
Thank you for the 5-star rating. The team truly values customer feedback, we love hearing when our customers appreciate their orders are packed with pride. We would also like to thank you for your understanding and patience with the delay in your delivery. Have a lovely day!
Kind Regards,
Alejandro
As per usual staff were friendly and…
As per usual staff were friendly and helpful. Delivery was prompt. Always have a good experience with Mega Thing.
11 April 2023
Reply from Mega Thing
Hi Nerida,
The team love hearing from our customers – especially when we were able to keep you informed and updated throughout the process. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for your amazing review!
Kind Regards,
Chan
Fast shipping, great prices
Have been ordering from this company for the past few years. Had no problems, email updates, quick delivery
31 March 2023
Reply from Mega Thing
Hi there,
We are thrilled that you loved your experience and we are incredibly thankful that you took the time to leave us this review, The team put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. :)
Warm Regards, Ally
The best company to make a purchase…
The best company to make a purchase with. They send me emails at the different delivery stages. Even with a follow up phone call.
10 April 2023
Reply from Mega Thing
Hi,
Thank you for the wonderful review and for taking the time to share your feedback with our community. Our priority is customer service and we are ecstatic that we met that mark! Have a lovely day!
Kind Regards,
Chan
Slow but accurate
Items were as described and were well packaged. Unfortunately the order took a long time to arrive.
7 April 2023
Reply from Mega Thing
Hi Lea,
The team truly values customer feedback, we love hearing when our customers appreciate their orders are packed with pride. We would also like to thank you for your understanding and patience with the delay of your delivery. Have a lovely day!
Kind Regards, Ally
Reply from Mega Thing
Hi Carlo,
Thank you for the 5-star rating. The team truly appreciates your kind words and lovely review, I am excited to hear that you appreciate our website shopping experience and fast delivery check us out again soon to see what’s new! very. We’re always improving and updating our website, so I encourage you to come back again. Have a great day and stay safe! :)
Kind Regards, Princes
Products arrived well packaged
Products arrived well packaged. Took a little longer than expected however this is probably not the fault of mega thing but just general supply issues across Australia. I will definitely shop again and recommend.
6 April 2023
Reply from Mega Thing
Hi Andrew,
Thank you for the 5-star rating. The team truly values customer feedback, we love hearing when our customers appreciate their orders are packed with pride. We would also like to thank you for your understanding and patience with the delay in your delivery. Have a lovely day!
Kind Regards,
Alejandro
All good and smooth transaction.
4 April 2023
Reply from Mega Thing
Hi Kevin,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. :)
Kind regards,
Ally
I still have not received my order from…
I still have not received my order from 31st March and was told there was a delay and should have it by end of April but we are now into May and have not had any follow up apart from promotional emails.
30 March 2023
Reply from Mega Thing
Hi Heather,
Thank you for your patience and understanding during our recent phone call. I sincerely apologize for the delay in your order and the lack of communication on our part during the final stages. we sincerely apologise for any inconvenience caused.
I am pleased to inform you that your order is now fulfilled, and I have personally arranged for it to be express posted to you today.
Once again, please accept my apologies for any inconvenience caused. If you have any further concerns or questions, please do not hesitate to contact us. We appreciate your business and look forward to serving you again in the future.
Regards,
Dustin
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