after 2 weeks of waiting, I emailed them to update me with my order. They did not have stock and told me i need to wait another 2 weeks. No communication at all! this is how you lose a potential cost... See more
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Shelly absolutely went out of her way on our behalf even though we are a small company. Then even sorted out our order when we made a mess of the specifications ! Experiences like this are getting ra... See more
Company replied
First time order from your company. The ease of ordering and check out was impressive. The item arrived and was professionally packed. The sample dishwasher tablets and sweets sent were a surprise b... See more
Company replied
The Mega Thing website has a large product range and you can find what you want easily and place an order. Mega Thing stock my favourite pens and I can buy a box of 12 at a very reasonable price. So... See more
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Company details
- Office Supplies Store
- Educational Supply Shop
- Envelope supplier
- Office equipment supplier
- Office supplies shop
- Stationery shop
Written by the company
Mega Office Supplies is Australia's premier online destination for all your office supply needs, offering a vast selection of top-quality products at competitive prices. With an easy-to-navigate website and exceptional customer service, Mega Office Supplies ensures a "wow" shopping experience from any device to any door. Our comprehensive product range includes office stationery, technology, furniture, and more, catering to businesses of all sizes. By partnering with leading brands like 3M, Avery, and Brother, we guarantee the highest standards of quality and reliability. Mega Office Supplies takes customer satisfaction seriously, providing personalised solutions and expert advice. Our dedicated customer support team is always available to address inquiries, ensuring a seamless shopping experience. Trustpilot reviews consistently showcase our commitment to customer satisfaction, earning us an excellent reputation in the industry. As a responsible and eco-conscious company, Mega Office Supplies offers an array of environmentally-friendly products and adheres to sustainable business practices. We actively support community initiatives, ensuring a positive impact on our customers and the planet. Our efficient delivery system guarantees timely arrival of your office supplies, while our hassle-free returns policy and after-sales support ensure complete peace of mind. By prioritising customer satisfaction and convenience, Mega Office Supplies has become synonymous with trust and reliability in the office supplies market. Incorporating long-tail keywords like "bulk office supplies online," "best office furniture Australia," and "high-quality stationery products" in our website's content, we make it easy for customers to find exactly what they need through search engines. Our focus on search engine optimisation (SEO) ensures that we consistently rank high on search results, making us the top choice for office supply shopping in Australia. Mega Office Supplies also offers regular promotions and discounts, providing unbeatable value for customers looking for affordable office essentials. With our user-friendly website, secure payment options, and fast shipping across Australia, we make it simple for businesses to keep their offices stocked and organised. To sum it up, Mega Office Supplies is the ultimate destination for all your office needs, offering an unparalleled selection of products, exceptional customer service, and a commitment to sustainability. Trustpilot reviews and our ever-growing customer base stand as a testament to our dedication to excellence in the office supplies industry. Choose Mega Office Supplies for a seamless and enjoyable shopping experience that you can rely on.
Contact info
5/12 Greenway Drive, 2486, Tweed Heads South, Australia
- +61755243888
- team@megathing.com.au
- megaofficesupplies.com.au
4.3
Excellent
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always good prompt service and delivery
19 March 2023
Reply from Mega Thing
Hi Tony,
Thank you for the lovely review, our team is thrilled you’re so happy with your order. We love hearing from our customers – especially when our products and service are able to make a positive difference to them! Looking forward for your purchase in the future! Have a great day and keep safe :)
Kind Regards, Princes
Very fast delivery and great products.
15 March 2023
Reply from Mega Thing
Hi Cheryl,
The team truly appreciates your kind words and lovely review, I am excited to hear that you appreciate our website shopping experience and fast delivery. Check us out again soon to see what’s new! We’re always improving and updating our website.
Kind Regards,
Alejandro
Fast delivery
16 March 2023
Reply from Mega Thing
Hi John,
Thank you for the 5-star rating. The team truly appreciates your kind words and lovely review, I am excited to hear that you appreciate our fast delivery. We’re always improving and updating our website. Have a lovely day and we look forward to fulfilling your orders again soon! :)
Kind Regards, Princes
Reply from Mega Thing
Hi Jayne,
Thank you for the 5-star rating. The team truly appreciates your kind words and lovely review, I am excited to hear that you appreciate our service and fast delivery. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We look forward to seeing you again. Have a beautiful day ahead and keep safe! :)
Kind Regards, Princes
The stationary I purchased was No 8 Docket Books
The stationary I purchased was the cheapest per unit I could find! Prompt delivery. Well done! I'll be back!
14 March 2023
Reply from Mega Thing
Hi Michelle,
Thank you for the lovely review, our team is thrilled you’re so happy with your order. We love hearing from our customers – especially when our products and service is able to make a positive difference to them! :)
Kind Regards, Ally
Waiting over a month for a product that…
Waiting over a month for a product that I could of bought at Officeworks or Bunnings was disappointing.
27 February 2023
Reply from Mega Thing
Good afternoon Lauren,
Thank you for your honest review.
I sincerely apologise for the delay in your order and for not informing you sooner. We understand how frustrating it can be to wait for your order, and we are truly sorry for any inconvenience we have caused.
We experienced some unexpected delays in our supply chain, which unfortunately impacted the delivery of your order. We should have informed you as soon as we became aware of the delay, and we take full responsibility for not doing so.
We strongly suggest choosing the 'Quote / Bulk enquiry' option on the product page, and we generally reply with an accurate ETA within 30 minutes during business.
Once again Lauren, thanks again for your review, we we hope to make amends for any future orders.
Sincerely,
Dustin
Items were supplied quickly and we…
Items were supplied quickly and we enjoyed the little freebie. thank you.
27 February 2023
Reply from Mega Thing
Hi Karen,
Thank you for the 5-star rating. We are glad to hear that you appreciate our website shopping experience and fast delivery. Check us out again soon to see what’s new! We’re always improving and updating our website, so I encourage you to come back and check our product offerings.
Kind Regards,
Alejandro
Very easy ordering process and goods…
Very easy ordering process and goods were delivered in a timely manner.
1 March 2023
Reply from Mega Thing
Hi Ann-Marie,
Thank you for the 5-star rating. The team truly appreciates your kind words and lovely review, I am excited to hear that you appreciate our website shopping experience and prompt delivery check us out again soon to see what’s new! very. We look forward to fulfilling your orders again in the future, have a nice day! :)
Kind Regards, Princes
Very happy with my purchase and…
Very happy with my purchase and delivery was very prompt
27 February 2023
Reply from Mega Thing
Hi Jason,
Thank you for the 5-star rating. The team truly appreciates your kind words and lovely review, I am excited to hear that you're ahhpy with your purchase and with our prompt delivery, check us out again soon to see what’s new! very. We look forward to fulfilling your orders again in the future, have a lovely day! :)
Kind Regards, Princes
The correct product was delivered promptlr
The correct product was delivered at a good price. We could not obtain what we wanted locally so you met our needs.
27 February 2023
Reply from Mega Thing
Hi George,
Thanks for sharing your review with us and the community. It was a pleasure fulfilling your order. We are glad you felt that our prices offer great value to you! Our goal is to provide customer centric service, and I’m ecstatic that we were able to make it happen for you! Have a wonderfule day and stay safe! :)
Kind Regards, Princes
Excellent product range and easy to order online
The Mega Thing website has a large product range and you can find what you want easily and place an order. Mega Thing stock my favourite pens and I can buy a box of 12 at a very reasonable price. So I bought 3 boxes of different colours and got free delivery! My order was promptly packed and posted. I like supporting a small company and will continue to do so.
8 March 2023
Reply from Mega Thing
Hi Belinda,
Thank you for the 5-star rating. The team truly appreciates your kind words and lovely review, I am excited to hear that you appreciate our website shopping experience and fast delivery check us out again soon to see what’s new! very. We’re always improving and updating our website, so I encourage you to come back again. Have a Great day and stay safe! :)
Kind Regards, Princes
Wrong size and website was faulty…
Wrong size and website was faulty meaning I ordered twice without realising it and hot 2!
6 March 2023
Reply from Mega Thing
Good morning Phoebe,
Thank you for your review. We appreciate your feedback regarding your recent order.
We're sorry to hear that you accidentally placed a duplicate order due to the website issue. We take these issues very seriously and will work to ensure that they don't happen again in the future. Our Packing / Tracking team vigorously check for any duplicate orders placed by our valued customers and we apologize for this one slipping through.
Regarding the size of the board ordered, it should be 500mm x 700mm. If this is not the case, we are very eager to make this right for you. Please contact our friendly customer service team on 07 55243888, and we will be happy to assist you further.
Thank you again for bringing this to our attention. We value your business and hope to have the opportunity to serve you better in the future.
Regards,
Dustin
Reply from Mega Thing
Hi Barry,
Thank you for the 5-star rating. The team truly appreciates your kind words and lovely review, I am excited to hear that you appreciate our products and fast delivery check us out again soon to see what’s new! very. We look forward to fulfilling your orders again in the future, have a lovely day! :)
Kind Regards, Princes
Mega stock great brands at great…
Mega stock great brands at great prices, not the generic rubbish of inferior quality. Ordering process is easy & deliveries are timely. all round great experience
20 February 2023
Reply from Mega Thing
Hi Dianne,
Thanks for sharing your review with us and the community. It was a pleasure fulfilling your order. We are glad you felt that our prices offer great value to you! Our goal is to provide customer centric service, and I’m ecstatic that we were able to make it happen for you! Have a wonderful day and stay safe! :)
Kind Regards, Princes
exactly what I ordered
exactly what I ordered , delivered ahead of time and a great price
2 March 2023
Reply from Mega Thing
Hi Anne,
Thank you for the 5-star rating and taking the time to leave a review, we are so grateful that you have chosen Mega Thing. Our company values customer feedback and we love hearing when we were able to deliver our customers order quickly. We look forward to fulfilling your orders again. Have a Nice day and keep safe! :)
Kind Regards, Princes
Headphones took months to come
Headphones took months to come. Had to buy others for kids to go to school. Not good enough.
1 March 2023
Reply from Mega Thing
Hi Patrick, Thank you for taking the time to provide us with your feedback regarding your recent purchase. I am very sorry to hear that your headphones took longer than expected to arrive, and that you had to purchase alternative ones for your children to use for school. We understand how frustrating this must have been for you.
I would like to clarify that we did send you an email on 23rd January, notifying you of the delay in dispatch of your order and providing an expected fulfilment date of the 2nd week of February. Unfortunately, we experienced further unforeseen delays which resulted in the dispatch of your order being pushed back until the 2nd of March, for which I apologise.
Please know that we are committed to providing our customers with the highest level of service, and we deeply regret that we did not meet your expectations in this instance.
Thank you for bringing this to our attention, we have reviewed our processes and our team are now offering an alternative product to expedite orders, where products are placed on backorder due to supply chain constrains.
Please let us know if there is anything else we can do to assist you.
Many Thanks Nadine
You won’t do any better that Mega Thing
User friendly web sight and quick as jack sparrow with postage. Thankyou.
2 March 2023
Reply from Mega Thing
Hi Heather,
Thank you for the wonderful review and for taking the time to share your feedback with our community. Our priority is customer service and we are ecstatic that we met that mark! Have a Nice day and keep safe! :)
Kind Regards, Princes
GREAT COMPANY TO DEAL WITH
Easy to use website - ordering - prompt processing of order and exvcellent delivery - Well Done
27 February 2023
Reply from Mega Thing
Hi there!
Thank you so much for your review! We will share this with our talent team to let them know to keep up the amazing work. We look forward to seeing you again soon.
Kind regards,
Ally
Delivery Time
Ordering was easy and simple. The only problem is that the tracking was lost and delivery times were blown out.
27 February 2023
Reply from Mega Thing
Good afternoon Emmanuel,
Thank you for taking the time to leave a review on megaofficesupplies.com.au. We appreciate your valuable feedback, and we're glad to know that the ordering process was easy and simple for you.
We apologize for the inconvenience you experienced with the tracking and delivery times. We understand how important it is for our customers to receive their orders on time, and we're continuously working to improve our services.
Please be assured that we've taken note of your feedback and have shared it with our logistics team to address the issue. We will be investigating the cause of the delayed delivery and lost tracking to prevent this from happening in the future.
Regards, Dustin
It just worked as expected
26 February 2023
Reply from Mega Thing
Hi John,
Thank you for the wonderful review and for taking the time to share your feedback with our community. Our priority is customer service and we are ecstatic that we met that mark! Have a lovely day and Keep safe! :)
Kind Regards, Princes
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