Megapari 

Reply from Megapari

Mar 5, 2026

Dear Pintu Dhrua,

Thank you for bringing this matter to our attention. We understand how frustrating this situation must be for you, and we sincerely apologize for the inconvenience caused.

Please be assured that we have escalated your case to the relevant department, and all the necessary information has been forwarded for a thorough investigation. We take your concerns seriously and are committed to resolving the issue as quickly as possible.

We fully understand how important it is to receive prompt and accurate updates, and we are actively working on ensuring that the issue is addressed without further delays. Your trust in our platform is incredibly important to us, and we strive to provide you with the best possible experience.

We appreciate your patience during this process and will keep you informed of any updates as soon as they are available.

Thank you for your understanding.

Kind regards,
Megapari Team

Reply from Megapari

Updated Mar 2, 2026

Hello, Mostafa Badr!

We are truly sorry to read about your dissatisfaction. We take such matters seriously and would like to investigate further. Could you kindly share your gaming ID with us? This will enable us to look into the issue and work towards a resolution. We appreciate your help in this matter. You can find this information by clicking on the "My Account" button located in the top right corner of our website

Reply from Megapari

Mar 2, 2026

Hello Arpit Mishra,

Thank you for reaching out. We truly understand how stressful repeated withdrawal declines can be, especially after multiple attempts.

At the moment, there are temporary technical difficulties affecting certain payment systems in India due to external banking and processing issues. These disruptions are outside of our direct control and may result in withdrawals being declined by the operator.

As an immediate alternative solution, we strongly recommend using BinancePay or crypto withdrawal. This method is currently operating without interruptions and is the fastest way to receive your funds.

Please contact security@megapari.com
and mention that you would like to confirm your wallet details for crypto withdrawal. Also, explain that your withdrawals are being declined due to technical reasons and that you would like to proceed specifically via cryptocurrency.

We are actively working to stabilize the affected payment channels, but in the meantime, this alternative method will fully resolve the issue for you.

We appreciate your patience and are here to support you.

Warm regards,
Megapari

Reply from Megapari

Feb 28, 2026

Hello Sem Parmar,

Thank you for bringing this to our attention. We understand your frustration, and we want to assure you that we are actively looking into the issue. Please allow us a bit more time to investigate thoroughly. We are aware of the situation and are working to resolve it as quickly as possible.

We understand how important this matter is, and we’re committed to providing a resolution. However, sometimes these issues can take longer due to the nature of the investigation. We kindly ask for your continued patience during this process.

Our team is doing everything they can, and we will keep you updated with any progress.

Thank you for your understanding.

Warm regards,
Megapari

Reply from Megapari

Feb 25, 2026

Hello Siddarth Shirhatti,

Thank you for reaching out. The UPI option should be working at the time of our public response. If it’s not, please send us a screenshot showing the issue (from the withdrawal section in your account) where the method is not active. You can send the screenshot to support@megapari.com, and we will investigate the issue further.

We’re here to assist and resolve this for you.

Warm regards,
Megapari

Reply from Megapari

Feb 25, 2026

Thanks for your kind words! We're really glad you're enjoying the platform. Wishing you the best of luck and big wins ahead!

Reply from Megapari

Updated Feb 25, 2026

Thanks for your kind words! We're really glad you're enjoying the platform. Wishing you the best of luck and big wins ahead!

Reply from Megapari

Feb 20, 2026

Dear Money Honey,

Thank you for reaching out and sharing your concern.

We understand your frustration, and we want to assist you with resolving this issue. In order to proceed with investigating the payment, please send us proof of the deposit to support@megapari.com
. This will help us verify the transaction and take the necessary steps to resolve the matter.

Once we receive the details, we will look into the situation as quickly as possible and provide you with an update.

We appreciate your cooperation and patience.

Best regards,
Megapari Team

Reply from Megapari

Feb 20, 2026

Dear Colline,

Thank you for your message. We truly understand how frustrating delays in verification can be, and we sincerely apologize for any inconvenience you may be experiencing. Your safety and account security are extremely important to us, and we want to ensure everything is handled with care and professionalism.

Please note that your case is currently under review by our Security Department. In order to proceed, it is essential that you follow all instructions provided by the Security Team and submit the requested documents in full.

To complete the verification process smoothly, please make sure to:
• Submit all requested documents exactly as specified.
• Provide clear, original, and unedited photos or scans — no cropped or altered images.
• Send your documents from the email address registered to your Megapari account to: security@megapari.com.
• Respond promptly to any additional requests from the Security Team.

We understand this process may seem demanding, but it is a crucial step to protect your account and personal information, and to ensure secure access to withdrawals, promotions, and full platform functionality.

We genuinely appreciate your patience and cooperation. Our Security Team is ready to assist you every step of the way and will process your documents as quickly as possible once everything is received correctly.

If you need further assistance, please don’t hesitate to get in touch. We’re here to help.

Warm regards,
Megapari Team

Reply from Megapari

Feb 20, 2026

Hello! Thank you for providing your feedback and sharing your experience with us. Enjoy the thrill of the game and may fortune smile upon you!

Reply from Megapari

Feb 20, 2026

Dear Virat,

Thank you for reaching out and sharing your concern with us. We completely understand how stressful and frustrating it can be when you experience issues with a deposit, especially when the funds have already been debited from your account.

Please know that we are taking your situation seriously, and we want to reassure you that the funds will be returned to you. However, due to some ongoing challenges with payment systems in India and with the weekend approaching, there might be slight delays in the processing time. We’re doing everything on our end to make sure this gets resolved as soon as possible.

We truly appreciate your patience and understanding during this time, and we want to emphasize that you are important to us. As soon as the payment systems are up and running smoothly, your funds will be credited back to your account. In the meantime, please feel free to check back with us after the weekend, and we’ll be more than happy to follow up and assist you further.

Thank you for your trust and cooperation. We are here for you, and we’ll make sure this gets resolved in the best way possible. Your satisfaction and peace of mind are our top priority.

Warm regards,
Megapari Team

Reply from Megapari

Feb 20, 2026

Dear Amr Halawany,

Thank you for your message.

We understand your frustration and would like to clarify the situation. Since January 30th, we have requested that you create a new request using the correct wallet, but the wallet number you provided was incorrect, so we couldn’t proceed with the investigation.

As previously mentioned, the payment method you used was temporarily disabled due to technical issues, but it is now available again. To proceed, we need the following information from you:

• A screen recording of the transaction from your banking app (you can use a screen recording app or another device to record). The video should clearly show your wallet number in the profile first, then show the transaction details.
• A screenshot of the deposit alert you received via SMS.
• The credentials and wallet numbers for both the sender and receiver. Please send these via chat.

We have been waiting for your response since February 13th, and unfortunately, without the necessary information from your side, we cannot continue with the verification or help resolve the issue.

Please understand that multiple follow-up messages won’t speed up the process, as we can only proceed once we receive the requested details. Once you provide this information, we will be able to assist you further and resolve the issue as quickly as possible.

We appreciate your cooperation and are here to help.
Warm regards,
Megapari Team

Reply from Megapari

Feb 20, 2026

Dear Claudia Nisi,

Thank you for sharing your opinion.

We are truly sorry to hear that you feel this way. We take accusations like this very seriously, as trust and security are fundamental to our platform. Megapari operates with the highest standards of integrity and transparency, and all transactions and games are processed through certified, secure systems.

If you encountered any issues or have specific concerns, we encourage you to contact our support team directly so we can address them in detail. We are always ready to assist you and investigate any claims to ensure fairness.

We appreciate your feedback, and we are here to help resolve any concerns you may have.

Best regards,
Megapari Team

Reply from Megapari

Feb 18, 2026

Dear Ganesh Brahmavar,

Thank you for sharing your concern.

First, we would like to clarify an important point. According to our records, there has been no formal complaint submitted through our official support channels regarding this specific withdrawal. If the issue was not reported directly to our support team with the required details, it cannot be properly investigated. Public accusations without an active support ticket do not allow us to review the case in depth.

Regarding the withdrawal dated 13.02.2026 for ₹10,000, when a transaction is marked as “completed” on our side, it means the payment has been successfully processed and released from our system to the payment provider. After that stage, the final crediting time depends on the banking network and the receiving bank. This is a standard financial process and not something that can be manually altered or delayed for any strategic purpose.

We firmly reject the suggestion that delays are intentional or that they are used to manipulate players into further gambling. Megapari does not benefit from withholding legitimate withdrawals, and such practices would contradict both our operational model and compliance obligations.

If the funds have genuinely not been credited, the next required step is straightforward. Please contact our support team directly and provide:

• A bank statement covering the relevant date range.
• Confirmation that the specific ₹10,000 transaction is not reflected.
• The exact transaction details from your Megapari account.

Without a bank statement confirming non-receipt, it is not technically possible to escalate the case to the payment provider for trace verification.

We remain ready to investigate this properly. Once the required documentation is submitted through official support, the case can be reviewed in coordination with the payment processor.

We encourage you to reach out through the appropriate channel so this matter can be resolved based on verifiable financial data.

Kind regards,
Megapari Team

Reply from Megapari

Feb 15, 2026

Hello Sifan,

Thank you for your question.

In general, withdrawal approval times depend on the payment method used. However, in India, processing times may occasionally be longer due to ongoing banking disruptions, technical maintenance in major banks, changes in processing regulations, and occasional nationwide service interruptions. These are external factors that can impact bank transfers.

We strongly recommend using BinancePay for withdrawals whenever possible. This method is currently the fastest and most stable option, and funds are typically credited almost instantly without the delays sometimes seen with traditional bank transfers.

Please also note that withdrawals must be requested using the same payment method that was used for the deposit. This is a standard AML and anti-fraud requirement applied across the industry. It helps ensure that funds are returned to the original source and prevents unauthorized transactions or misuse of payment details.

Using the same method protects both you and the platform and allows the payment system to process the transaction correctly.

If you let us know which method you used for your deposit, we can guide you further.

Best regards,
Megapari Team

Reply from Megapari

Updated Feb 18, 2026

Dear Maryam Hasannia,

Thank you for continuing to share your concerns.

We understand that you feel strongly about this situation, and we do not ignore any report related to game integrity. However, in order for our technical team and the game provider to conduct a proper investigation, certain mandatory details are required.

Our team has already requested the necessary information, including the exact date and time in UTC, bet amount, game provider, and a screenshot from your betting history clearly showing the specific round in question. At this moment, the requested form has not been completed and the required details have not been provided in the requested format.

Please understand that without this structured information, it is technically impossible to initiate a formal investigation with the provider. This is not optional. These details are required by procedure and are necessary for log extraction and round verification.

We are here and we are ready to review your case carefully. As soon as you submit the requested information in full, the case will be forwarded for detailed technical analysis.

We truly want to help, but the investigation process cannot move forward without the required data.

We remain available and will await your response.

Reply from Megapari

Updated Feb 15, 2026

Hello Vijay,

Thank you for your patience.

We have carefully reviewed your withdrawal, and the funds have now been successfully returned to your account balance.

Please log in and confirm whether everything is visible and correct on your side. If you would like to proceed with a new withdrawal, we kindly recommend using BinancePay, as it is currently the fastest and most stable method.

Most importantly, please let us know if everything is now okay. Your confirmation truly matters to us, and we want to be sure this situation is fully resolved for you.

We appreciate your cooperation and are here if you need anything further.

Best regards,
Megapari Team

Reply from Megapari

Feb 8, 2026

Hello Shikha Kothari,

Thank you for sharing your concerns. We understand how upsetting this situation feels, especially when it involves a deposit, and we’d like to clarify the situation calmly and transparently.

When making a payment, it is extremely important that all payment details are kept confidential and used strictly according to the instructions provided in your account. Any sharing of payment details, intentional or unintentional, or use of third-party wallets can lead to the funds being credited incorrectly. According to our rules, players are responsible for protecting their personal and payment information and ensuring that deposits are made only from wallets or accounts linked to their own profile.

In this case, the deposit was not credited to your account, and unfortunately, we are not able to manually reassign or retrieve funds that were sent using incorrect or shared payment details. For this reason, the correct and most effective next step is to contact your bank and request a refund due to a transfer sent to an incorrect recipient. Banks usually handle such cases directly, and refunds are often possible once they complete their own review.

If you need guidance on how to submit this request to your bank or what information may be required, please feel free to contact us at support@megapari.com
. We will gladly explain the recommended steps and help you understand the process.

We want to emphasize that Megapari does not engage in fraudulent activity, and situations like this are always related to payment handling outside of our system. We appreciate your understanding and remain available to assist you with the next steps.

Reply from Megapari

Feb 8, 2026

Dear Mrutunjay Rout,

Thank you for your message. We regret to hear that your experience did not meet expectations. In order to review the matter thoroughly, we kindly ask you to provide your gaming ID.

You can find it by clicking the ""My Account"" button in the top right corner of our website. We appreciate your cooperation and will do our best to assist you promptly.

Reply from Megapari

Feb 4, 2026

Hello Aide Experience,

Thank you for sharing your experience with us. We genuinely understand how upsetting and disappointing this situation feels, especially when it involves a withdrawal and an unexpected change in your account balance.

After carefully reviewing your account in detail, we would like to clarify what happened. When the withdrawal request was declined due to the recipient limit, the funds were automatically returned to your balance, which is the standard and immediate system behavior. From that moment, the balance became available for use again.

Our records clearly show that a bet was placed from your account on 2026-01-30 at 22:23:18, and this action is fully reflected in your game history and account activity logs. It is important to clarify that Megapari does not have any technical ability to place bets on behalf of players or to use player funds without direct interaction from the account holder. Every bet can only be initiated manually by someone who has access to the account.

We understand that the timing of the balance return may have caused confusion, and we truly regret that this experience felt unclear or overwhelming. However, based on the verified account activity and system logs, the funds were used during gameplay, and unfortunately, this means we are unable to reverse or refund the amount in question.

We truly value you as a long-term player and appreciate the trust you have placed in us over time. While this outcome may not be what you hoped for, we want to be transparent and honest with you about what is technically and procedurally possible.

Thank you for taking the time to reach out and for being part of the Megapari community.