megapump.ie Reviews 

481
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, affordable prices, and wide selection of products available online. People also appreciate the friendly staff and the nice little free gifts included with their orders. Many consumers mention that shopping is extremely easy and everything arrives exactly as expected. However, some customers also noted experiencing significant delivery delays and a complete lack of communication regarding their order status. A few other people also felt that receiving items with broken seals, missing components, or absent updates was quite disappointing. Others mentioned difficulties when trying to return products or get timely support responses.

What people talk about most

Product

Consumers find product to be positive, highlighting great variety, affordable prices, and excellent quality.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and professional... See more

Price

People report positive experiences with price, highlighting that costs are very reasonable and much cheaper... See more

Service

Clients share positive opinions on service, consistently highlighting quick response times, value, and fast... See more

Order

Users describe positive interactions with order, highlighting that the process is consistently easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent speedy service. The Candy flavour EAA s make drinking water super easy when on prep. And the little extra gifts you receive for free are great. Will definitely be ordering more products to t... See more

Rated 5 out of 5 stars

Great Service. I get the same every order. Log in click what I want details are all there from before. Get notifications when package is shipping g and delivered. Quick, easy and simple

Rated 5 out of 5 stars

great range of products available in every flavour and brand ,won't be beaten on price ,greats deals and savings and always friendly staff available to help in-store ....one of my favourite shops in d... See more

Rated 5 out of 5 stars

Prompt order updates and dispatch. Delivery time was impacted by bank holiday, so can’t comment on speed of delivery. But this is not on them. Overall great service


Company details

  1. Vitamin & Supplements Shop

Written by the company

Discount Supplements & Sports Nutrition Online Store. We Offer Protein Powders, Creatine, Amino Acids, Weight Loss Products, Pre Workouts, Vitamins, BCAAs. Premium Quality Brands, Low Prices and Great Customer Service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

481 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(481)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Maybe if it actually arrived

Maybe if it actually arrived, nothing so far

26 November 2025
megapump.ie logo

Reply from megapump.ie

We’re really sorry your order hasn’t arrived yet. 🙏 It looks like the parcel may have been lost in transit. We’ve been in contact with the courier several times and have opened a claim, but unfortunately there is a processing time involved.

Please rest assured we’re doing everything we can to resolve this issue as quickly as possible.

Rated 3 out of 5 stars
megapump.ie logo

Reply from megapump.ie

We’re really sorry Vadim for the delay with your delivery. 🙏 Your order was placed during Black Friday week, which was an extremely busy period for us. We truly appreciate your patience and are working hard to ensure faster service next time. Thank you for understanding!

Rated 5 out of 5 stars

Best value around

Placed order and paid online that morning, ready to collect by lunch.
Best value and great service.

25 November 2025
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Reply from megapump.ie

Thank you Padraic for the fantastic review! 🙌

Rated 5 out of 5 stars

Fast Shipping

Fast Shipping, good products and reliable

25 November 2025
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Reply from megapump.ie

Thank you Joseph for the fantastic review! 🙌

Rated 1 out of 5 stars

Horrible customer service and Faulty Product

Bought protein and it came without a seal and white substance in the protein. I emailed them immediately with pictures and was genuinely really nice saying I’ll send this back and just send out a new one. Wasn’t pushing for a refund, told them I wouldn’t write a bad review, wanted to support Irish businesses, etc, just wanted a correct product.

Didn't get a reply. Emailed again and the reply said the seal was checked and the product wasn’t faulty. That’s completely against Irish law because I took clear pictures of how it arrived without a seal on it and the white substance in it, which is not a part of this product.

Since then I’ve told them how wrong they are with regards to consumers rights and I haven’t heard a thing back. All I wanted was a good product for the money I spent on it. Extremely disappointed and angry.

9 October 2025
Unprompted review
Rated 2 out of 5 stars

They didn’t have a product I wanted and…

They didn’t have a product I wanted and called me to check if they could replace it for another. So far so good. I received a message it would be delivered on Thursday. I waited in my house. It was tried to deliver on Friday when I was not in my house. Then I had to collect it Monday on an post

27 October 2025
Rated 5 out of 5 stars

Super quick

Super quick! A product was out of stock and I received a call to be informed and choose a different flavor. Package was delivered the next day. Always amazing service

26 October 2025
Rated 5 out of 5 stars

Excellent speedy service

Excellent speedy service. The Candy flavour EAA s make drinking water super easy when on prep. And the little extra gifts you receive for free are great. Will definitely be ordering more products to try from here.

25 September 2025
Rated 5 out of 5 stars

My favourite shop to buy protein bars…

My favourite shop to buy protein bars online. They have great deal and customer service is great. Definitely recommend and will continue to buy from them again and again.

26 July 2025
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Reply from megapump.ie

Wow, thank you Marcela so much for your lovely review! 😊 It honestly makes our day :) We really appreciate your support and can’t wait to send you your next order!

Rated 5 out of 5 stars

Quick delivery.fast response

Quick delivery.fast response

27 July 2025
megapump.ie logo

Reply from megapump.ie

Thank you Joseph for your kind feedback! We’re glad you’re happy with our quick delivery and fast response – we appreciate your support!

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