Megazip Reviews 2,374

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 204 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of ordering and the excellent delivery service, noting that products arrive promptly and in good condition. Many people appreciate the ability to find genuine and often hard-to-source parts, even for older or imported vehicles, with several mentioning that the parts are original and well-packaged. The service is consistently praised for its attentiveness, clear communication, and helpfulness, especially when dealing with inquiries or order modifications. However, some customers also mentioned issues with pricing and shipping costs. A few people reported that parts were severely overpriced or that additional shipping fees were requested after an order was placed, sometimes leading to frustration. There were also occasional comments about discrepancies in delivery times or receiving parts that didn't exactly match the original, despite being very similar.

What people talk about most

Product

Customers consistently note positive experiences with product, particularly praising the availability of... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with some... See more

Order

Users describe positive interactions with order. Many customers praise the ease of ordering, the wide... See more

Service

Consumers generally express satisfaction with the service provided. Many reviewers highlight the excellent... See more

Price

Reviewers mention ambiguous feedback about price. Many customers appreciate the competitive pricing, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order, you have the diagrams for everything on my bike. No problems with payment. Packaging is great, have orderer twice from you and the box gets on perfect condition, with an excelent... See more

Rated 5 out of 5 stars

Clutch Set, Starter, Suzuki were ordered from Japan to South African, Cape Town. Shipment was done within 7 working days and the parts arrived a week later. We used Fedex for shipping. Parcel and part... See more

Rated 5 out of 5 stars

Ive ordered now 3 times, parts for yamaha jetski one part was a cylinder head which was shipped to ireland Can't recommend them enough 3 orders all came within 2 weeks of ordering them Customer... See more

Rated 5 out of 5 stars

Having found Megazip a few years ago, I have found I can often get genuine parts for my Toyota Celica GT4 ST205 cheaper shipped from Japan, UAE, or the US than UK suppliers. The parts diagrams are det... See more


Company details

  1. Auto parts shop

Written by the company

Megazip is #1 source of new genuine oem parts at discounted prices for major car, powersports, motocycle and outboard brands. Detailed diagrams & catalogues. Fast worldwide shipping to your door. Easy to find & order parts online.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Genuine parts priced right

My Lexus parts were exactly as expected—Genuine Toyota parts in original wrappers. Shipping speed from Japan was impressive, but still took a while so plan accordingly. The packaging was traditional Japan: Very neat, taped perfectly, and considerate of its contents. Even with shipping, I still saved a lot of money over buying from the Lexus dealer.

22 May 2025
Unprompted review
Megazip logo

Reply from Megazip

Dear Ian,

Thank you for your feedback.

We understand that spare parts are often needed urgently, and we do our best to organize quick delivery. True, the ETA of some of the parts from your order has been moved further, so we've discussed this in advance, and offered the best option.

We're always happy to check the stock before the payment is made, and arrange the fastest delivery. There are a few different options here, among them is to ship the back-ordered parts separately.

If you consider using our service again in the future, we can offer placing an order and just email us. We'll do the rest: check the stock, the shipping fees, and special offers for loyal customers.
Just let us know, we'll be more than happy to help.

Sincerely,
Megazip Team

Rated 1 out of 5 stars

Unprofessional Service and Unacceptable Delay – Never Again

I placed an order for two items from Megazip on May 08, 2025, and was told delivery would take 5–7 days. As of May 22, the tracking information hasn’t updated since May 14 — the package is stuck in Japan with no movement for 10 days.

Despite contacting their support, I was met with vague excuses about customs and shipping delays. They refused to escalate the issue or offer any solution. Instead, they simply repeated that the delay is “normal” and that I must wait even longer.

This is not acceptable, and this level of poor communication and lack of accountability is incredibly unprofessional. I’ve now had to prepare a PayPal dispute to protect myself.

This was my worst and last time ordering from Megazip. Avoid if you value your time and money.

22 May 2025
Unprompted review
Megazip logo

Reply from Megazip

Dear Abdulrahman,

Thank you for reaching out and sharing your concerns.

I understand your frustration regarding the delay with your order, and I sincerely apologize for the inconvenience this has caused.

Please note that delivery times can sometimes exceed the usual estimates due to flight availability and customs processing in transit points. The estimated delivery timeframe provided on our website serves as a guideline.

We've been monitoring the updates on a daily basis, and as of today, your package has been safely delivered to Saudi Arabia customs. Please find more on Saudi Post website.

We're willing to offer you the best solution in this case. Please find more in your Megazip account.

Thank you for your understanding, and we appreciate your patience while we work to resolve this matter.

Sincerely,
Megazip Team

Rated 1 out of 5 stars

Don't order from them

Don't order from them. They never sent me the item and are blaming the shipping company. I'm requesting a refund, but they say they can't process it until the parcel is officially declared lost. Very disappointing.

9 April 2025
Unprompted review
Megazip logo

Reply from Megazip

Dear Joseph,

Thank you for reaching out and sharing your concerns.

I understand your frustration regarding the delay with your order, and I sincerely apologize for the inconvenience this has caused. We've submitted a search claim, and are currently awaiting the update from the shipping carrier.

Please note that delivery times can sometimes exceed the usual estimates due to flight availability and customs processing in transit points. The estimated delivery timeframe provided on our website serves as a guideline.

At this moment, we cannot cancel your order as it is still in transit. However, we're willing to compensate you for the delivery costs once we have more information from the shipping company.

We're closely monitoring the updates in a daily basis, and going to keep you posted. Thank you for your understanding, and we appreciate your patience while we work to resolve this matter.

Sincerely,
Megazip Team

Rated 3 out of 5 stars

The parts was good

The parts was good
The first price was ok
But after i did the order and pay for it
After 2 days i got email to add 280 $ (shiping cost was 380$ insted of 100)
I payed but it was not fair

6 May 2025
Unprompted review
Megazip logo

Reply from Megazip

Dear Zabary,

Thank you for your feedback.

We understand your disappointment and offer our apologies for the inconvenience caused. Please let us tell you more about shipping. Our website calculates delivery cost based on physical weight of the ordered items and destination.

FedEx and DHL take into account the DIM weight when calculating the valid cost. We check every such order, before passing to the supplier. And to make sure our customers are ware of this, we have this info posted on our website: https://www.megazip.net/information/shipping_and_delivery

We've offered you shipping to Israel by DHL or FedEx at the best economical tariffs. As a result, you've selected DHL shipping. Once of the fastest delivery options. If you consider using our website again in the future, we advise you to place an order but not to proceed with the payment. Our team will be happy to check all shipping options for you. And there's more, to make your future experience with us much smoother, please find a special offer in your Megazip account.

Sincerely,
Megazip Team

Rated 5 out of 5 stars

I am impressed with the price and the…

I am impressed with the price and the purchase. In my situation I needed a gas tank for a 2004 Honda Silver wing. To my surprise the were able to locate and ship a brand new tank. Will I come back and offer future purchases. Of course I will. Thank you and happy riding 😊

19 May 2025
Unprompted review
Rated 5 out of 5 stars

Battery air filter from Megazip.net

I was looking for a battery air filter for my JDM car which was exclusively for that vehicle hence couldn't find it locally. That's where Megazip.net came to rescue and offered me genuine product at astonishingly competitive price even after adding shipping cost from Japan. I got so excited I placed the order instantly then regretted why I didn't order more quantity. I message to customer service and they fixed the quantity and price for me without any delay. Even with public holiday in Japan, I received my parcel in Sydney within 10days. I can't thank them enough for the service I have received.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Kawasaki Genuine parts

The parts that I order was original genuine Kawasaki parts and they fit perfectly.Guys don’t spend money to useless Chinese parts for your motorcycle.
I spent more money, but it worth it!

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Always excellent and my go to company…

Always excellent and my go to company for Japanese car parts over the last 10 years. Very helpful customer service team, items arrive from Japan within 2 days all reasonably priced and well packaged. Megazip are brilliant. I couldn't keep my cars on the road without them

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Great company.

Great company.
Excellent customer service...Fast and polite.
Super quick to ship and I'll definitely be using again.
Thank you.

26 April 2025
Unprompted review
Rated 5 out of 5 stars

I found parts that I couldnt find…

I found parts that I couldnt find anywhere else. The parts diagrams are really helpful. Shipping time was appropriate for getting parts from Japan. I didnt actually have any option but the wait and the price was well worth the wait.

18 April 2025
Unprompted review
Rated 5 out of 5 stars

Japan to Brisbane in 4 days DHL express

Mega zip.net was great to deal with. The price was really great.Customer service was excellent👍 I was particularly impressed by the consistent updates about my “back-ordered”Toyota hilux EGR valve.Communication was consistent throughout the process, and once my part became available, through DHL express ,my item arrived quickly (4 days from Japan to Brisbane Australia). “The part”was exactly what I had ordered and it’s toyota manufactured👍
I will definitely come back to buy from Megazip.net.

28 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look