Megazip Reviews 2,374

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 204 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of ordering and the excellent delivery service, noting that products arrive promptly and in good condition. Many people appreciate the ability to find genuine and often hard-to-source parts, even for older or imported vehicles, with several mentioning that the parts are original and well-packaged. The service is consistently praised for its attentiveness, clear communication, and helpfulness, especially when dealing with inquiries or order modifications. However, some customers also mentioned issues with pricing and shipping costs. A few people reported that parts were severely overpriced or that additional shipping fees were requested after an order was placed, sometimes leading to frustration. There were also occasional comments about discrepancies in delivery times or receiving parts that didn't exactly match the original, despite being very similar.

What people talk about most

Product

Customers consistently note positive experiences with product, particularly praising the availability of... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with some... See more

Order

Users describe positive interactions with order. Many customers praise the ease of ordering, the wide... See more

Service

Consumers generally express satisfaction with the service provided. Many reviewers highlight the excellent... See more

Price

Reviewers mention ambiguous feedback about price. Many customers appreciate the competitive pricing, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order, you have the diagrams for everything on my bike. No problems with payment. Packaging is great, have orderer twice from you and the box gets on perfect condition, with an excelent... See more

Rated 5 out of 5 stars

Clutch Set, Starter, Suzuki were ordered from Japan to South African, Cape Town. Shipment was done within 7 working days and the parts arrived a week later. We used Fedex for shipping. Parcel and part... See more

Rated 5 out of 5 stars

Ive ordered now 3 times, parts for yamaha jetski one part was a cylinder head which was shipped to ireland Can't recommend them enough 3 orders all came within 2 weeks of ordering them Customer... See more

Rated 5 out of 5 stars

Having found Megazip a few years ago, I have found I can often get genuine parts for my Toyota Celica GT4 ST205 cheaper shipped from Japan, UAE, or the US than UK suppliers. The parts diagrams are det... See more


Company details

  1. Auto parts shop

Written by the company

Megazip is #1 source of new genuine oem parts at discounted prices for major car, powersports, motocycle and outboard brands. Detailed diagrams & catalogues. Fast worldwide shipping to your door. Easy to find & order parts online.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Positive buying experience

At first I bought the wrong item, the refund process was super quick.
I proceeded to purchase the correct item, the process was very quick and easy. Super quick postage Japan to Australia, 4 days total!
Will buy from again.
Thank you!

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent site

The English translation is:
"I appreciate the shopping experience as well as the communication. The items are of good quality and the catalog is extensive. I highly recommend it."

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, as always...

This isn't the first time I've purchased from Megazip, and it won't be the last. From Japan to Portugal. Always delivers, and the Megazip team is attentive to tracking orders even when they enter our customs. I have nothing but good things to say about Megazip.com!
Thank you for all the help and comunication.

28 October 2025
Unprompted review
Rated 1 out of 5 stars

I’ve ordered a pair of shock absorber…

I’ve ordered a pair of shock absorber springs. Both showed in stock when ordering and no warnings were shown. Order delivery was promised latest 24th of October. Order was not sent on time and only when I contacted support they told that one spring is out of stock. I asked for order being cancelled and money back, but I was refused because “ item was specially procured for your order” whatever that means. They offered to ship missing part from other warehouse and now it appears that it is out of stock there as well. And it will be back in stock middle of November earliest. It makes no sense to get half of order as I need a pair and I’m refused to cancel order and get money back. It’s absolutely bad service and customer experience.

UPD on their reply: one piece was sent at the moment of order from Japanese warehouse, before that it wasn’t sent. Imagine you have a broken car waiting for 2 parts at certain time and the narrator you get this endless waiting and promises. Only possible right behavior from show was to inform in the very beginning that one part is out of stock and ask do I want to wait or cancel order. Which they didn’t. So I’ve spent money for nothing, I still have car broken and have to wait more. And shop is just giving excuses, without any responsibility for showing wrong stock info and braking promises

30 October 2025
Unprompted review
Megazip logo

Reply from Megazip

Dear Nick,

Thank you for your feedback. We sincerely apologize for the inconvenience with your order. Indeed, only one of the shock absorber springs was available in our UAE warehouse at the time of processing. To complete your order, we offered to specially procure the second spring from Japan at no additional cost to you.

The item from the UAE has already been shipped, which is why cancellation is unfortunately no longer possible for that part. The tracking number is available in your personal account.

We are doing our best to dispatch the second spring from Japan as soon as possible. However, if you no longer wish to receive it, please let us know - we can cancel that part of the order and proceed with a refund.

Thank you for your understanding and patience.

UPD: We can confirm that one spring was shipped from our UAE warehouse, and we are fully prepared to send the remaining item as soon as it becomes available -without any additional cost to you. Our team is doing everything possible to expedite the shipment from Japan and minimize the delay.

We understand your concern about the stock display and communication, and we are already reviewing this case internally to improve how such situations are handled in the future.

We appreciate your patience and understanding, and we assure you that we are committed to fulfilling your order as quickly as possible.

Rated 5 out of 5 stars

Quick, convenient, reasonably priced

I’ve been using Megazip for several years now, ever since I bought my first Japanese Vehicle imported to Canada.

The service is great, they’ve got a huge selection of OEM parts and if your not sure the parts you are ordering are correct for you model, just provide them with your model information and vin and they will make sure everything is correct and suggest alternatives if they’re not.

They also make it easy to find the parts you’re looking for with their illustrated parts diagrams that are linked to the parts list. Just tap the part you need and it brings up the parts list.
If I have one complaint it would be that the descriptions in the parts list could be a little more comprehensive.

They’re reasonably quick filling the orders, and also reasonably quick getting them to you with multiple shipping options.

Over all just a great service

17 October 2025
Unprompted review
Rated 5 out of 5 stars

100% Recommended, Amazing Service

Amazing experiencie, bought a part for my 08' Civic and it arrives to my home in 10 days. From Japan to Argentina. So only i can say this page is 100% legit. Thank's for the great service. Keep going in that direction.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent, as always

This isn't the first time I've purchased from Megazip, and it won't be the last. This time, it's from Japan to the always bureaucratically complex Argentina via state postal services. Even so, it always arrives, and the Megazip team is attentive to tracking orders even when they enter our customs. I have nothing but good things to say about them.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

The ororder №694576-3 from Megazip.net for 1999 Mitsubishi Pajero engine parts der №694576-3 from Megazip.net…

The order №694576-3 from Megazip.net for 1999 Mitsubishi Pajero engine parts reflects several positive aspects worth highlighting.
Firstly, Megazip.net is recognized for supplying genuine OEM parts since 2006, which assures that the engine parts ordered for the Mitsubishi Pajero are authentic and of high quality. This is important for reliability and performance in vehicle maintenance or repair.

Additionally, Megazip caters specifically to Mitsubishi vehicles and offers parts directly from manufacturers' warehouses located in Japan, USA, and UAE. This sourcing guarantees compatibility and adherence to original specifications, which enhances the overall satisfaction with the purchased engine parts. Overall, ordering from Megazip.net ensures genuine, manufacturer-authorized engine parts backed by a company experienced in international delivery and focused on Mitsubishi vehicles. This order for 1999 Mitsubishi Pajero engine parts is therefore likely to be dependable and suitable for maintaining or restoring the vehicle's engine performance.

16 September 2025
Unprompted review
Rated 1 out of 5 stars

The original price of my product was…

The original price of my product was US$219 and around 79 for shipping after I processed that payment they messaged me saying that they quoted me wrong for shipping and it would be an extra $185 because of the timeframe I made the decision to pay the part I paid and then they started ignoring my messages on when it would be shipped, package was supposed to be shipped over a week ago and now I’m having a hard time contacting the company No one will answer emails regarding this. Please do yourselves a favor and don’t buy nothing off of this company, they do very shitty business will take your money hold it for weeks and even hold your refund for weeks from what I read on their reviews.

10 October 2025
Unprompted review
Megazip logo

Reply from Megazip

Dear Daniel,

Thank you for your patience and for bringing your concerns to our attention. Please accept our sincerest apologies for the communication lapse and the shipping quote issue you experienced. We understand your frustration, and we are very sorry for the inconvenience this has caused.

Here's a quick update:

Shipping Delay: the delay occurred because our system only captured your first name at checkout. To ensure a smooth customs clearance process worldwide, we require a full name (first and last)

We are pleased to inform you that your package has already been shipped. The tracking ID number has already been emailed to you.

We deeply value your business and are committed to providing a better experience. If you have any other questions, please feel free to reply directly to our email.

Sincerely,
Megazip Team

Rated 5 out of 5 stars

No one had parts for my 2002 Suzuki…

No one had parts for my 2002 Suzuki except Megazip. They respond to every email I sent . The only issue I have with them is it takes a long time to receive the parts. Be patient ! They have parts no one else has.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I'm impressed twice now you guys have chased down and found hard to get part's without a problem parts that I was told in Australia are obsolete and impossible to get . so I'm very happy

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Megazip Quality Continues Unabated

I’ve used Megazip on previous occasions so I knew what to expect.(1):your site is very easy to navigate- from searching for parts through to checkout.(2): I’ve found your pricing to be excellent; as well as your shipping. Shipping costs are excellent; as has been your delivery times. My recent shipment was the cheapest you had( express post I think) and I had it in my hands - halfway across the World in less than 2 weeks.AND It was packed beautifully. Full of cushioning for safety. My gasket was packaged onto stiff cardboard inside the strengthened box. Taped with cotton backed packing tape.
This order met every one of my expectations- but as I said: I’ve used Megazip previously and EVERY experience has been great.
Honestly, there has been nothing a person could find to complain about.
I’ve a1975 Suzuki and a 1980 Honda. These parts were for a2001 Hayabusa. Megazip have had almost All the parts I’ve wanted coupled with good costs and quick shipping. I tend to always try to support companies that perform like Megazip.( Partzilla for instance)

14 October 2025
Unprompted review
Rated 1 out of 5 stars

1 star is too much for a lot

1 star is too much for a lot, buy some lamps from UAE, they are not available, but it show available in the web page, so of I want them they have in JAP with extra money I accepte because I need them, After I month finally arrives to US, when the lamps are in my address I have to pay to Fedex an extra delivery why, megazip are supposed to have the policy door to door and the price it must included in your order with all shipping prices to give you a total price. To pay. No waste money an time with this page

2 September 2025
Unprompted review
Megazip logo

Reply from Megazip

Dear Alexis,

Thank you for reaching out and for your patience while your order made its way to you. We sincerely apologize for the frustration caused by the unexpected FedEx charges and the shipping delay.

We would like to clarify an important distinction to help explain the charges:

Upgrade from one stock to another: To ensure a more efficient delivery and to help you avoid the oversized fees associated with shipping these parts from the UAE via EMS, we have sourced your entire order from our Japan stock. This allowed us to utilize a more suitable shipping method, ultimately saving you time and cost

Shipping cost: this is the fee we charge to pack and transport the package from our location to the US. This cost was included in the total you paid at checkout, fulfilling our "door-to-door" shipping service we provide.

Customs duties: fees you were asked to pay by FedEx is not an additional shipping cost from us. It is a customs and import tax charged by the U.S. government for international packages. As the importer, the recipient is responsible for these fees, and carriers like FedEx collect them upon delivery.

We understand that these additional charges are an unpleasant surprise. We truly value you as a customer and want to ensure a positive experience. In the future, we recommend inquiring about potential import duties in advance.

Best regards,
Megazip Team

Rated 5 out of 5 stars

I've been using Megazip for several…

I've been using Megazip for several years to source parts for our Honda and Toyota. Their inventory of parts is huge, I've never had a problem with delivery, and they reply quickly to any queries. The most recent order was for a heat shield for which the dealer was quoting over £100. The same genuine OEM part from megazip was £40 including postage.

I understand that if I were to order particularly large parts it might not be possible to get an immediate delivery cost but again you can place an order and then get confirmation of charges which I don't really see a problem with.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service for hard to find genuine parts

Its getting hard to find spare parts for my 30yr old Toyota. Megazip said they had what I was looking for so I ordered it. Turned up less than two weeks later and is exactly the right part - a perfect replacement. This is the first time I have used them and I will certainly have no hesitation in ordering again from Megazip. Excellent service.

7 October 2025
Unprompted review

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