Excellent service
I am more than satisfied with the service received while booking a holiday package through DERTOUR Group. I will surely book my next vacation with them.
8 September 2024
Unprompted review
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Company details
Written by the company
Mit der Sicherheit und Stabilität der REWE Group, bieten wir unseren Reisegästen umfangreiche Reisemöglichkeiten und sind immer ein starker Partner für unsere Kunden. Seit über 40 Jahren hält MEIERS WELTREISEN seine Position als der „Spezialist für alles Ferne“ in Deutschland. Ob Rundreisen mit Auto, Camper oder Bus, Badeurlaub an den schönsten Stränden der Welt oder Reisen in die aufregendsten Metropolen - MEIERS WELTREISEN steht für einen hohen Qualitätsstandard zu bestmöglichen Preisen. MEIERS WELTREISEN ist eine Marke der DERTOUR Deutschland GmbH. Diese bildet die Touristiksparte der REWE Group und ist das zweite Kerngeschäft neben dem Handel. Mehr Informationen über die Unternehmensgruppe DERTOUR Group finden Sie auf dertour-group.com.
Contact info
Emil-von-Behring-Str. 6, 60439, Frankfurt am Main, Germany
- +49 (0) 69 9588-00
- trustpilot@dertouristik.com
- meiers-weltreisen.de
3.9
Great
494 reviews
Replied to 44% of negative reviews
Typically replies within 2 weeks
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Simply no answer from the customer…
Simply no answer from the customer service on a booked trip despite many reminders!
Makes me feel helpless!
13 November 2023
Unprompted review
We just tried to contact them by phone
We just tried to contact them by phone. And without leaving us to say anything this very ignorant customer "service" employee hung up the phone. Wow! Never had I experienced something terribly unfriendly before. Worthless company due to the customer service department. do not book here!
13 July 2021
Unprompted review
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