Mejuri Reviews 5,385

Great quality, modern designs, and reasonable prices.

High quality and unique jewelry pieces. Affordable prices and stylish pieces.

Very disappointed with my experience with Mejuri.

Beautiful jewelry, but unfortunately it does not seem to last.

The opal on my birthstone pendant became cloudy after only a short period of ownership. I followed all of Mejuri’s care instructions and the piece was not exposed to water, creams, or perfumes.

Customer service simply replied that it was my fault.
When I explained again that I had followed their care guidelines and that this should not normally happen with a quality gemstone used in jewelry, I never received any further reply and no solution was offered.

Reading other reviews, it seems I am not the only one who has experienced issues with certain items and customer service. Jewelry should last with normal wear, and companies should stand behind the quality of their products.

In addition, numerous complaints have been filed with the Better Business Bureau, where customers frequently cite issues related to product quality, plating wear, customer service responsiveness, and warranty disputes. This pattern of complaints raises concerns about durability and after-sales support, particularly for plated pieces.

Based on my experience, I would not recommend buying from Mejuri.

I love contemporary design and amazing craftsmanship that Mejuri offers. Definitely I will keep buying jewelry from them.

Beautiful jewelry and it holds up strong!

Mejuri’s customer service team did an exceptional job handling my return request as well as getting back to me on quick response to any questions I had!

Edit: The customer team made further contact with me and this time were much friendlier and reasonable. I'm very happy with the way they have worked to fix this.

I made a purchase for a ring that, according to a ring sizer should have fit my right index finger perfectly.
Turns out, it was too small.

I asked to exchange this ring for the size up (which was still for sale), however the customer service agent, Jose, refused to allow an exchange on the basis that this particular item was a "final sale".

This was not clear when I went through the purchase sale, and in any case, you would think when the company still had one of the size up available, there would be no loss at all in looking after the customer and exchanging the size (this was not a request for a refund).

Very unimpressed with the response received from what I thought was a reasonable request, and there was very little clarity during the purchase process that this particular item was a "final sale" item.

Beautiful jewelry and a great experience with the sales associates' guidance! They made great recommendations based on what I was looking for, and even walked through the carat options I had for my solid gold pieces.

I ordered two of the exact same rings for me and my girlfriend and one came in a gorgeous box and the other came in a very simple dust bag. The unboxing experience was pretty disappointing for such a romantic purchase.

Mejuri always has the most beautiful pieces and wonderful Customer Service

Great company, great jewelry. High quality. Beautiful stores. The jewelry feels special.

“Thank you for the beautiful jewelry! I always enjoy buying it for my family and recommending your store to my friends.”

I bought a necklace for my self and then for my sister for her birthday. We both love them! The simplicity and delicacy is just what I was looking for!

My daughter introduced me to the company and it was as advertised and met all my goals . I'm looking forward to buying some products for men in the near future

My experience with Mejuri has been excellent. They have a wonderful collection of jewelry. They professionally accept and accompany the order with reliable packaging and impeccable delivery.
I wish them even greater success.
Henadzi.

I purchased the Gold Opal Studs from Mejuri UK and within 3-4 months they were severely discolored. The "opal" had faded to a yellowish, clear bead, so I don't think the gemstone is real. This is despite following the care instructions, not wearing in the shower, etc. I tried 1x to clean the studs with a jewelry-specific soap cleaner (which I have used on my other opal jewelry) to see if this would resolve, but it did not. Because I did this, Mejuri will not rectify under warranty. Very poor quality, very poor customer service.

Fast delivery, quality jewelry, great value, love the designs. I get many compliments on my Mejuri jewelry. I also love how I can design my own charm collections.

Mejuri is one of my favourite jewels and will keep purchasing from them, even better when there’s a sale.