Melanin World Plus Reviews 20

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I bought 4 items. 2 arrived, 2 never got delivered. Tracking is stuck on " out for delivery" for the last 22 days. I have contacted Customer Services for help regarding this, they don't seem to... See more

Rated 4 out of 5 stars

We ordered a spectacular outfit . However we were unable to get it in the colour we wanted so we chose another colour . Unfortunately it didn’t match our thoughts on how it would look . Perhaps the co... See more

Rated 5 out of 5 stars

Amazing cultural clothes made with really good materials. Issues sorted out by Lara speedily. That’s the reason for giving a five star review. Will definitely use Melanin World Plus again.

Rated 5 out of 5 stars

Great quality product that I gave as a gift. (A children’s backpack) Good communication. I would use and recommend this company again.

Company details

  1. Clothing Shop
  2. African Goods Shop
  3. Gift shop
  4. Homewares Shop
  5. Novelty shop
  6. Traditional costume club

Written by the company

Melanin World Plus is a website for all and everyone that appreciate African and Caribbean culture. We welcome everybody to our store, with open arms, regardless of your background or beliefs. We are based in the UK, selling all kinds of things from clothes, home ware, jewellery, gifts and more. Have a look at our full catalogue, as we are currently offering free shipping on all UK orders. We are a small, friendly, family run, black owned business.


Contact info

4.2

Great

TrustScore 4 out of 5

20 reviews

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Rated 5 out of 5 stars

Happy customer

Great quality product that I gave as a gift. (A children’s backpack) Good communication. I would use and recommend this company again.

22 January 2025
Rated 1 out of 5 stars

I bought 4 items.

I bought 4 items.
2 arrived, 2 never got delivered. Tracking is stuck on " out for delivery" for the last 22 days. I have contacted Customer Services for help regarding this, they don't seem to be bothered, they don't want to refund and are asking me to go ask Evri.Evri doesn't have Customer Services. They only use automated bots.
The 2 received are not true to size and the fabric is not the authentic African cotton.
They're cheap imitations and make from China, however, very, very expensive 😳.
I will not attempt to buy from Melanin world plus ever again.
Waste of money and non existent CS.
Only buy from them if you want some overly expensive cheap imitations from China and very very rude and non existent Customer Service.

11 September 2024
Rated 5 out of 5 stars

FUBU

I was looking for a hoodie that had a kemetic vibe. I stumbled on this website and seen the perfect one. There's also some other designs which would of worked too.

Laura was really professional and was there to assist from the outset.

Recommend

8 May 2024
Unprompted review
Rated 4 out of 5 stars

We ordered a spectacular outfit

We ordered a spectacular outfit . However we were unable to get it in the colour we wanted so we chose another colour . Unfortunately it didn’t match our thoughts on how it would look . Perhaps the correct colour would have made the difference . We were able to return the item and received a full refund . In conclusion our experience as a customer was really good .

5 May 2024
Rated 4 out of 5 stars

Amazing!!!

This was my first time buying from this company, so I didn't have high expectations, but I was very impressed! The dress was extremely high quality, and they sent another package as well, one welcoming me with two bracelets. Wonderful customer service, only negative is that the zipper on the dress was jammed, but that was an easily fixed problem.

15 January 2024
Rated 3 out of 5 stars

Waiting / Delivery times too long!

The items when Finally received were nice. However, the long wait times put me off! I found I was having to contact you to establish where my items were....something I'm not use to from other companies, who provide regular updates....That's not to say I would not purchase again, but won't be in a hurry to do so.

8 November 2023
Rated 5 out of 5 stars

Brilliant shop

Brilliant shop, so many lovely things - I bought some of the diamond paintings recently and they are absolutely amazing, great quality products and excellent customer service, Lara really goes the extra mile to make sure her customers get the best service and didn’t have to wait too long for delivery. Thank you Lara, I will be back for more soon!!

6 October 2023
Unprompted review
Rated 5 out of 5 stars

I have ordered from this site a few…

I have ordered from this site a few times and everything went well. I have contacted the site by WhatsApp that was located on the site and I got immediate response. I will definitely shop with them again. The product is satisfactory.

9 September 2023
Unprompted review

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