Mellow Archives Reviews 53

TrustScore 4.5 out of 5

4.4

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Company details

  1. Clothing Shop

Written by the company

Mellow Archives is a clothing studio based in Copenhagen. We focus on thoughtful design, honest materials, and timeless forms. What began as a small brand has evolved into a system of collections — each one developed slowly, and released in limited numbers. Our aim is to create garments that holds up over time, both in quality and character. We work with natural fabrics. No synthetic fibers. Each material is chosen for how it feels, how it wears, and how it changes with use. We don’t follow trends or traditional seasons. Instead, we release garments in archives — small drops that explore a particular idea, silhouette, or method. The name Mellow remains from where we started. It reminds us to keep some softness in the process. To value feeling, not just form. Curated in Copenhagen. Made with care.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

53 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Unlike any other brand

Archive 6 er endnu et bevis på, at Mellow Archives bare forstår det. Kvaliteten er i top, snittet er perfekt, og det hele føles gennemtænkt uden at råbe om det. Sjældent man finder et brand, der holder hvad de lover. Varmt anbefalet.​​​​​​​​​​​​​​​​

27 February 2026
Unprompted review
Rated 1 out of 5 stars

1000kr for jeans that cannot be washed…

I’ve never before paid 1000kr for jeans that cannot be washed.
After one wash the label on the backside of the jeans had ruined both the pants, and another t-shirt of mine, with colored stains all over. When asking for a refund, I was met by a customer “service” that refused compensation, because, apparently, it had never happened before, and therefore they wouldn’t compensate for my damaged clothes.
My advice - STAY AWAY

19 March 2026
Unprompted review
Mellow Archives logo

Reply from Mellow Archives

Hi Tristan,

Thank you for your feedback – we're sorry to hear about your experience.

All of our products are tested across various washing conditions before being made available. According to the care label, we recommend washing the pants at a maximum of 30°C to help preserve the fabric and overall quality, which is standard for this type of garment.

Based on the images you shared, the extent of the staining appears unusual and not consistent with what we would expect from a standard 30°C wash. That said, we understand your frustration and appreciate you bringing this to our attention.

If you’d like, we’re happy to take another look at the case or provide further guidance to help prevent similar issues in the future.

Kind regards,
Mellow Archives Support

Rated 5 out of 5 stars

Fantastic service!

Mellow Archives does not only provide some of the best pieces of clothing I have seen but they also uphold the brands promises. I purchased a pair of jeans that had been damaged upon arrival. After getting in contact with their customer support, they apologised and provided me not only a brand new pair, but also a pair of boxers as compensation.
You can feel how they really care about their customers and their brand which sadly has become rare nowadays.

25 September 2025
Rated 5 out of 5 stars

I recently discovered this amazing…

I recently discovered this amazing online clothing brand, and I couldn't be happier with my experience! The quality of the clothes is top-notch, and the designs are both trendy and unique. I love how comfortable and stylish everything is. Plus, the customer service is excellent – they really care about their customers and go above and beyond to ensure satisfaction. I highly recommend this brand to anyone looking for fashionable and high-quality clothing. Keep up the great work!

16 September 2024
Unprompted review
Mellow Archives logo

Reply from Mellow Archives

Hi Daniel,

Thank you so much for the kind words! We are thrilled to hear that our clothes live up to your expectations. We hope to see you again soon!

Best regards, Mellow Clothing

Rated 5 out of 5 stars

I live in Portugal and I had one of my…

I live in Portugal and I had one of my best experience with an online brand.
Thank you mellow for the excellent service.

5 September 2024
Unprompted review
Mellow Archives logo

Reply from Mellow Archives

Hi Diogo,

Thank you for the kind words, we hope to see you again soon!

Best regards, Mellow Clothing

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