GovX is a great place to get tickets and merchandise at a discounted cost, with no added fees. The only thing is I wish I could order based on the seating chart of the venue instead of ticket type.
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MemberDeals is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.
United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
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My first time booking hotel on this website, it was easy and straightforward. Discounted prices were great for this hotel. Will wait and see how my check-in at hotel goes.

Reply from MemberDeals
It took me a couple of tries to narrow the search down to the location I wanted. Once that happened I found a very good hotel at a considerable discount.

Reply from MemberDeals
SCAM! Memberdeals.com- booked hotel through GovX.com who uses memberdeals.com for hotel reservations. Hotel accomodations were not as advertised (room width was a sliver of a room the width of a king size bed) with a shower toilet combo... not what was advertised/ shown in the booking pictures. Paid for one night because it was too late to change hotels (checked in at 11:45pm at night) and have an email from the assistant General Manager that the remaining stay was refunded. This was provided to memberdeals.com as part of the refund process. Memberdeals will not reveal their partner and has responded that their partner has denied my claim for a refund of the nights that were refunded. Their partner is Expedia.com as noted on the registration notes of the hotel. Memberdeals.com through GovX.com has stolen $1,369.26 from me.
UPDATE! Hours after sibmitting this review I received a denial for my refund request. The response provided by memberdeals.com is false. This is now in dispute with my credit card company as I did not receive services paid for as noted by the email provided by the hotel stating they were issuing a refund.

Reply from MemberDeals
It would be worth it if we were in charged a convenience fee by AMC in fact purchasing through AMC would’ve been a few dollars cheaper without that convenience fee.

Reply from MemberDeals
SO easy to use! The whole process to book a car with my military discount took under 5 minutes. Everything was smooth and clear. No confusion. Won't hesitate to do this again and the discount was phenomenal. Almost half of what I was quoted without my veterans discount.

Reply from MemberDeals
Great! Easy, Fast and cheaper than all the other travel sites.
Thank you

Reply from MemberDeals
Great place! Tough for service dog families, but I sat in a food court area with the service dog and let the rest of the group explore. Totally worth it!

Reply from MemberDeals
Simple, but thorough follow-through experience. I'm very satisfied by how easy it was to purchase tickets with a great discount from GOVX. I'll definitely return for future deals.

Reply from MemberDeals
EASE OF BOOKING, PRICING, IT'S REALLY SIMPLE AND NOT STRESSFUL.

Reply from MemberDeals
A little confusing & misleading but great price!!!

Reply from MemberDeals
Got wrong seats! discount for kids was not same seats as ours

Reply from MemberDeals
I just bought another year of membership and I can’t tell if it was applied to the current membership that I had already to get another year past the expiration date of the current membership. If anyone actually reads this please advise.

Reply from MemberDeals
Excellent experience. Got the fanciest hotel for a cheaper rate than any others.

Reply from MemberDeals
The extra fees were not included until after I made my purchase. The deal was not better than the Hershey site. It was actually double the taxes and fees of the Hershey site!

Reply from MemberDeals
I was unable to use the movie tickets that I purchased for a movie. I had to purchase additional tickets through another vendor.

Reply from MemberDeals
UPDATE!!!! I am not sure how to respond to your comment. My order number is: 147630813
MY TICKETS ARE FOR TOMORROW, JULY 10TH. ANY EXPEDITED ASSISTANCE IS APPRECIATED!
I’m extremely disappointed with experience with Member Deals.
I purchased Broadway tickets for a birthday present and was given completely different tickets than once I had selected.
Once the payment was processed and the order confirmed, the system issued tickets for an entirely different location. I was placed in a row much further back and farther to edge of the theatre.
This feels like a bait and switch tactic. The product given to me was not the product promised at purchase.
I reached out via phone calls on July 2nd and July 7th, as well as emails sent on July 5th, 7th, and 8th with no resolution- just a run around that it would be looked into.

Reply from MemberDeals
Went here to get a deal on the water park at American dream mall. We wanted tickets with an add on cabana. Could only get the tickets… no fast pass option or any other add ons and can’t add on anything on the official site without purchasing full price tickets!

Reply from MemberDeals
I had to process this order multiple times for hours ! It was showing rooms that were unavailable after calling the hotel to understand why my payment wasn’t processing

Reply from MemberDeals
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