Members.com Reviews 

7,091
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Ordered the patio set in November 2022. Still haven’t received it or a confirmation but rest assure they have the money. Don’t do it. It is too good to be true.

Rated 5 out of 5 stars

I love ❤ all the things I bought is very good and quality I love them so much thanks Cdon u are the best.

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3.8

Great

TrustScore 4 out of 5

7k reviews

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3.8

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(7,091)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I take wrong order

I take wrong order , i had send email many to cancel But No one answer ... is so bad company and No service Only fake to sell , i never take order from Members again and not not my friends or my familj too

9 February 2020
Unprompted review
Rated 1 out of 5 stars

worst company

Worst company, takes 2 weeks to get any answer from customer service, they send broken products and still make you pay for shipping!!! Never again!

1 February 2020
Unprompted review
Rated 1 out of 5 stars

Horrible customer service and delivery terms

Placed the order and paid in the beginning of December. Ordered Christmas decorations and they were supposed to be delivered by December 10. The status of the order didn’t change since the day I placed it, customer service doesn’t reply the mails even if they have it on their website written that they answer within 48 hours. One week wasn’t enough to answer my mail. Don’t even know how to have my money back now. I don’t need Christmas decorations after Christmas

11 December 2019
Unprompted review
Rated 1 out of 5 stars

Ordered several times for a total price…

Ordered several times for a total price of around $1.500 (15.000NOK). I received a Tiger of Sweden Coat, which had its pockets cut off. No problem. I sew it myself. Purchased shoes that were defect, and a jacket that was oversized and thought, no problem, i'll just return it, here starts my personal hell that began in May anf still isn't over.

I still haven't received my refund. I'm talking with an incompetent customer service worked named Julia. We have sent each other over 40 mails. I've got confirmation mails from Members that they got back my return, but Julia is still hassling me, telling me they haven't received anything, and keeps on repeating the same nonsense questions.

All in all, the price might be cheap, but I'd recommend everyone to not purchase from here. You can't return the items. You won't get a refund. The customer service seems like it's made of A.I, without the ability to think logically. Please, don't give these scammers your money. I regret making such a large purchase.

28 June 2019
Unprompted review
Rated 3 out of 5 stars

You can find pretty good deals

You can find pretty good deals. I like especially the home department as well as bags and accessories. However, the return fee makes me always rethink buying clothes and shoes because I inevitably end up returning some item and therefore paying extra. Moreover, I don't like that it takes a long time to receive a refund. Ten working days, they say, but it often takes longer.
The customer service staff is helpful but sometimes slow. I suspect they are understaffed.

13 May 2019
Unprompted review

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