We had our fathers and grandfathers military photos updated by Memory Cherish, who did an amazing job! The photos are beautiful and my whole family loves them. My dad was so happy to see the picture o... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have used Memory Cherish twice with amazing results each time. We had a grainy photo of our young family from a news article—barely recognizable—and they produced the most wonderful color photo for... See more
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The photo restoration was magnificent ! The final photo was beautiful - a perfect restoration of a 1900's picture which had a large crack and had several very small pieces which I had taped together b... See more
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They did a beautiful job restoring a photo my grandfather took many years ago. He won awards as an amateur photographer, and my sister had gotten a print made from a slide and sent it to me. Like an... See more
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Company details
Written by the company
MemoryCherish is the #1 photo restoration studio nationwide. We create stunning masterpieces out of your old photos that allow you to cherish & relive your memories for generations to come. You’ll be amazed at how great your memories will look on your wall after we work our magic!
Contact info
4.7
Excellent
437 reviews
Replied to 60% of negative reviews
Typically replies within 2 weeks
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So happy with the final picture that I…
So happy with the final picture that I submitted. It was beyond repair and somehow you made it like new. Thanks so much! I will definitely use you again for any future restorations.
10 April 2025
Unprompted review
Reply from MemoryCherish
Thank you so much for your kind words, Catherine! We're thrilled to hear that you’re happy with the restored photo, it means a lot to us. It’s always an honor to bring precious memories back to life. We’ll be here whenever you need us again!
Precious family photos restored!
I was heartbroken when some of our precious family photos sustained water damage. I am thrilled with the work that Memory Cherish did to restore the photos to their original state. Thank you!
8 April 2025
Unprompted review
Revisions
When I reached out for revisions I was promptly helped and they turned out amazing.
14 March 2025
Unprompted review
Reply from MemoryCherish
Thank you for your kind words, Elizabeth! We're so glad we could assist with your revisions and that you loved the final results. If you ever need anything else, we're always happy to help!
My photo had faded over the years
My photo had faded over the years. It was an original and my only copy. I was skeptical, but the restoration was amazing. We were very much surprised and pleased. I would definitely use Memory Cherish again for any future restoration needs.
5 March 2025
Unprompted review
Reply from MemoryCherish
Hi Rita,
Thank you so much for your kind words! We're so glad to hear that you were pleased with the restoration of your cherished photo. It’s always a privilege to help preserve such special memories.
Your feedback means a lot to us, and we look forward to assisting you with any future restoration needs. If you ever need anything, please don’t hesitate to reach out.
Thanks again for choosing MemoryCherish!
Warm regards
Memory Cherish team did an exceptional…
Memory Cherish team did an exceptional job with pictures of my mom and dad. My mom passed away a few months ago. I wanted to make a collage of pictures my dad, but most of the pictures were faded and or damaged. The memory cherish team reconstructed each picture beautifully there where beyond my expectations.
3 March 2025
Unprompted review
Reply from MemoryCherish
Thank you so much for your heartfelt review, Ivys. We are truly honored to have helped restore these precious memories of your mom and dad. Knowing that our work exceeded your expectations means the world to us. Wishing you and your family comfort and joy as you cherish these beautiful moments. We're always here if you ever need anything!
Great communication and very prompt…
Great communication and very prompt service.
26 February 2025
Unprompted review
Reply from MemoryCherish
Thank you for your kind words, Judy! We're so glad you had a great experience with our communication and service. If you ever need anything else, we’re always here to help!
Memory Cherish has made my Mother the…
Memory Cherish has made my Mother the happiest she has been in 40 years.
After the loss of my brother who passed away at the age of 32, Memory Chrish has brought him back to life by restoring the youngest photo she has of him as a child to perfect pristine condition.
Thanks to Memory Cherish, she can now re-cherish this photo of him after our terrible loss, where he is happy with his two older brothers. Big thanks to the artist who has done a tremendous job of giving my mother her baby back. She cried in happiness to be given back a piece of her son. She "cannot believe how amazing that photo is". Thank you to the artist and all the amazing team at Memory Cherish. Words can barely express the new lease of life which my mother has. Thank you.
Thank you so much.
25 February 2025
Unprompted review
Reply from MemoryCherish
Jade, your words truly mean the world to us!
We are deeply honored to have been able to restore such a precious memory of your brother and bring comfort to your mother during such a difficult time. Knowing that this restored photo has given her a renewed sense of joy and connection means everything to our team.
We will be sure to pass your kind words along to our artists, who pour their hearts into every restoration. Thank you for trusting MemoryCherish with such an important piece of your family’s history. Sending love and warmth to you and your family.
Review by a Very Disappointed Customer
I wanted to improve pictures taken in the 1920s and 1930s. Memory Cherish advertised they could do that for a very reasonable amount, $38 per photo, if I recall the amount correctly. Ultimately, they charged me almost $100 per photo. Had the product been good, I would not have minded their running up the cost. But the pictures weren't even as good as I could do with my HP printer. Such a disappointment! And they refused to provide an address where I could return them. Also they refused to provide a link to rate them. It's not surprising they tout a 5.0, as no one unhappy with their work can submit a review to them. I hope potential customers read this review before spending money on Memory Cherish's work. It's not worth it.
3 February 2025
Unprompted review
The communication and response were…
The communication and response were excellent. I feel communication is the key to success.
14 February 2025
Unprompted review
Reply from MemoryCherish
Thank you for your kind words, Patti! We believe clear communication is key, especially when it comes to restoring precious photos.
We're so glad you had a great experience, and we’re always here if you need anything in the future!
they do amazing work
they do amazing work. not only do they produce the very best, they are so helpful and go out of their way to make sure you are happy and satisfied with their work. i am super impressed❤️
10 February 2025
Unprompted review
Reply from MemoryCherish
Thank you so much, Maryam! Your kind words mean the world to us. We’re so happy to hear that you’re impressed with our work and that we could make your experience a great one. Your satisfaction is our top priority, and we’re always here to help in any way we can. Thank you for trusting us with your precious memories!
AMAZING!!!! I'm blown away!
I am blown away at the restoration of a family portrait I sent to them! It was severely smoke damaged from 24 years of smoking in the house. The picture didn't have glass over it in the frame and I guess I never paid attention. Now it's beautiful and looks like the day it was taken. Thank you memory cherish!
4 February 2025
Unprompted review
Reply from MemoryCherish
Thank you for sharing your experience, Laura! We're so glad we could restore your family portrait and bring it back to its original beauty.
It’s always an honor to preserve such meaningful memories.
If you ever need anything else, we’re here for you!
Was hoping to get a blurry pic restored…
Was hoping to get a blurry pic restored as they advertised. I got a larger colored blurry photo. I after paying about $180.00 I am very disappointed. I actually did better with a $5 app on my iPhone. I gave it a couple stars as they were fast with the product.
15 December 2024
Unprompted review
Reply from MemoryCherish
Thank you for your feedback, Michael. We're sorry to hear that you were disappointed with your restoration. We strive to provide high-quality work and value your input. Please note that we sent the physical photos after receiving your approval on the digital copy, which led us to believe you were satisfied with the results.
We understand your concerns and would be happy to discuss them further to see how we might address any issues. Please feel free to reach out to our customer service team so we can work towards a solution. Thank you for taking the time to share your experience.
Horrible experience
Horrible experience. Weeks after placing my order and not receiving my photos, the support team could only say they were shipped and still in route - keep waiting. 3 weeks after order and order is still "stuck in route" 🙄.Filed a dispute with Credit card and received my payment back and moved on. Look around, there's plenty of options before wasting time with these oeople
17 January 2025
Unprompted review
Reply from MemoryCherish
Hello Rob,
We’re very sorry to hear about your disappointing experience, and we truly regret that we couldn’t meet your expectations. Unfortunately, due to severe weather conditions affecting multiple states, our carriers experienced delays that were beyond our control, which impacted the delivery timeline of your order.
We completely understand your frustration and disappointment, and we wish we could have resolved this situation sooner for you. Please know that we’re continuously working to improve communication during unforeseen circumstances like these.
Your feedback is valuable, and we’re committed to ensuring a better experience for all our customers in the future. Should you ever reconsider giving us another opportunity, we’d love the chance to make things right.
The quality of work declined…
The quality of work declined significantly after I placed multiple restoration orders. Since their communication options are limited, I reached out via email. Unfortunately, my request for a refund was denied. Their website is cumbersome and not user-friendly, which only adds to the frustration. It’s extremely disheartening that a company lacks a more accessible website and better communication options. While I gave them one star because the work I did receive was of good quality, I cannot, in good conscience, recommend this website.
The quality of work declined significantly after I placed multiple restoration orders. Since their communication options are limited, I reached out via email. Unfortunately, my request for a refund was denied. Their website is cumbersome and not user-friendly, which only adds to the frustration. It’s extremely disheartening that a company lacks a more accessible website and better communication options. While I gave them one star because the work I did receive was of good quality, I cannot, in good conscience, recommend this website.
1 December 2024
Unprompted review
Absolutely fantastic company
Absolutely fantastic company. I previously had two pictures colorized by another company and they looked totally fake. I subsequently sent these two pictures to Memory Cherish and they look absolutely fantastic. It’s as if the original pictures were taken in color. I cannot give a higher rating to this company. They do excellent work. If you want to colorize a picture, don’t go to any other company. These are the experts.
2 January 2025
Unprompted review
Reply from MemoryCherish
Dear Phil,
Thank you so much for your kind words and glowing review! We’re thrilled to hear that you’re happy with the results of your photo colorizations. It means the world to us that our work met your expectations and brought your cherished memories to life in vivid color.
We pride ourselves on delivering authentic and high-quality restorations, and it’s incredibly rewarding to know we could provide you with the results you were looking for. Your feedback reinforces our commitment to excellence and inspires us to continue offering the best possible service to all of our customers.
Thank you for trusting MemoryCherish with your precious photos. If you have any more memories you’d like us to restore, we’ll be honored to help.
Warm regards,
Wonderful company!!
I can't say enough how pleased I am with the whole process of having my precious Mother's childhood picture restored by MemoryCherish! They did an absolutely beautiful job!! They were professional, friendly, & so thoughtful to keep me updated on their progress. Very fast service too. Also; I mistakenly processed the same order twice. I contacted them & my error was quickly (within minutes) corrected & refunded. I will definitely be using this fabulous company again (& again!!). ♥️
24 December 2024
Unprompted review
Reply from MemoryCherish
Hi Julie,
Thank you so much for your kind words and glowing review! We're thrilled to hear how pleased you are with your Mother's childhood picture restoration. It means the world to us to know that we could bring such a cherished memory back to life for you.
Our team takes pride in delivering professional, thoughtful, and timely service, and we're so glad you felt cared for throughout the process. Mistakes can happen, and we're happy we could resolve your duplicate order quickly and smoothly for you.
We can't wait to help you with future restorations and continue to bring your precious memories back to life. Thank you for trusting us and for being such an amazing customer!
Warm regards,
Family memories brought back to life
I was looking to do something special for my mother for Christmas this year. I discovered your website via Google as I was interested in restoring two old black-and-white photos of my deceased grandparents from the World War II era. The final photos were exactly what I was hoping for, bringing vibrant color and detail, to my precious family memories. My mother will be very pleased! Throughout the process Natalie, Carolyn and everyone else were very helpful and polite. The website was easy to navigate and my orders arrived in perfect condition. Thank you and wish you all a Merry Christmas!
13 December 2024
Unprompted review
Reply from MemoryCherish
Dear Farrell,
Thank you so much for your thoughtful and heartwarming review! We are truly honored to have played a part in preserving your precious family memories and creating a meaningful gift for your mother this Christmas. Restoring such significant photographs from the World War II era is a privilege, and we’re thrilled to hear that the vibrant colors and details met your expectations.
We’ll be sure to pass along your kind words to Natalie, Carolyn, and the rest of our team—they’ll be delighted to know they made your experience even better. It’s wonderful to hear that you found our website easy to use and that your order arrived perfectly.
We wish you and your family a Merry Christmas filled with love, joy, and cherished moments!
Warm regards,
Not only did they do a fantastic job…
Not only did they do a fantastic job restoring a cherished family photo, but the customer service was above and beyond! I highly recommend Memory Cherish!
4 December 2024
Unprompted review
Reply from MemoryCherish
Thank you so much for your kind words and recommendation, Joe! We’re thrilled to hear that you loved the restoration and had a great experience with our customer service. It’s always our goal to go above and beyond for our customers, especially when it comes to preserving cherished memories.
Thank you for trusting MemoryCherish, we’re honored to have been a part of your journey!
Amazing repair of an old group photo of motorcyclist.
I sent a scan of a B&W photograph from the early 1980s a large group of motorcyclist in a funeral procession. The enlarged photograph had been on display on a without protection of a frame or glass. Needless to say it had not weathered well. The photo had suffered stains, scratches and dings. The repaired image was superb and we were impressed with the repair on faces that previously were unrecognisable. A brilliant result all round.
21 November 2024
Unprompted review
Reply from MemoryCherish
Thank you so much for your kind words and for trusting us with such a meaningful photograph. It’s always an honor to restore a piece of history, especially one that holds such significance. We’re thrilled to hear that you were impressed with the results and that the faces, once unrecognizable, have been brought back to life. It’s moments like these that remind us why we do what we do. If you have any other cherished photos you'd like to preserve, we’d be delighted to help. Thank you again for your wonderful feedback!
Everyone at MemoryCherish went above…
Everyone at MemoryCherish went above and beyond to exemplify the definition of what customer service strives to be. Every step of the process was carefully communicated and I was over the moon with the final product!
A+++++++++++
22 November 2024
Unprompted review
Reply from MemoryCherish
Thank you so much for your amazing review, Jennifer! We’re thrilled to hear that you had such a wonderful experience with MemoryCherish.
Our team takes great pride in delivering exceptional customer service and ensuring every step is smooth and transparent, so it means the world to us that we hit the mark for you.
We’re over the moon that you loved the final product, it’s our privilege to help preserve your cherished memories.
If you ever need photo restoration in the future, don’t hesitate to reach out. Thank you again for trusting us!
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