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Menopause Care Reviews 

370
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and deeply compassionate medical staff who always take the time to listen carefully and provide thorough, personalized advice during consultations. People seeking help also find the booking system, blood tests, and prescription services remarkably straightforward, smooth, and efficient to use. However, some customers also noted occasional challenges regarding specific medication choices and structured treatment approaches. Reviewers pointed out that certain prescriptions might not accommodate specific dietary requirements like plant-based preferences, while others experienced unexpected physical reactions or felt limitations regarding medication supply durations.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that doctors and team members are kind,... See more

Service

Customers consistently note positive experiences with service, highlighting quick appointment booking,... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that booking appointments is easy and... See more

User experience

Customers had positive experiences with user experience, highlighting how easy and convenient it is to make... See more

Product

People report ambiguous experiences with product, as reviewers praise fast prescription delivery within... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finally a doctor who listened, validated and even diagnosed other issues I'd been having for years. Not rushed, not trying to get extra money. If you're considering using Menopause Care I would defini... See more

Company replied

Rated 5 out of 5 stars

A brilliant service that menopause care offer. The time for the appointment is brilliant as your story is listened to, and then a plan laid out (with back ups of things don’t quite go to plan!). Wor... See more

Company replied

Rated 5 out of 5 stars

After an initial assessment I scheduled an appointment with one of the doctor specialists. I felt listened to with empathy at last. My GP did not support my request for HRT because of my age and... See more

Company replied

Rated 5 out of 5 stars

After a profoundly demoralising two year stretch of trying to work with multiple GP's across two different NHS surgeries, it became glaringly clear I was asking for support from the wrong system. As a... See more

Company replied


Company details

  1. Women's Health Clinic
  2. also in
  3. Doctor
  4. Local Medical Service
  5. Medical centre
  6. Medical Group
  7. Wellness centre

Written by the company

We are a team of Menopause Specialist Doctors passionate about providing evidence based, holistic perimenopause, PMS, weight management and menopause care. We see patients via both online appointments and we have a face to face in clinic in London locations, plus Sheffield, Glasgow, Colchester, Wilmslow . Our doctors are British Menopause Society registered. In addition to their expertise in treating menopause. In addition they have special interest in Histamine, POI, PMS, PMDD, Anxiety, Migraine, Breast cancer, Thyroid disease, nutrition, lifestyle, weight loss including GLP1 medication (Mounjaro, Wegovy Ozempic) all in relation to hormone changes. We use body identical hormone therapy as recommended as gold standard therapy by the British Menopause Society. We are CQC registered so you can be reassured we are practicing according to guidelines for safety and efficacy. You can be seen in the comfort of your own home without the need for a referral. After your consultation you can expect a prescription to be couriered to you at home and we then provide ongoing care as much as you require. We also offer allied serviced in the form of a dietitian, nutritionist CBT , hypnotherapy and sleep therapy. Please visit our website for more information as well as a free comprehensive guide to menopause.


Contact info

Promotion box for Menopause Care

Women's Health Clinic

Menopause, Perimenopause, PMS, Histamine, Weight Loss Injections

4.8

Excellent

TrustScore 5 out of 5

370 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(370)

202 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous service

Fabulous service. I was seen the same day and prescription received a few days later. Very kind and caring and super informative. Thank you ☺️

24 March 2026
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Reply from Menopause Care

Thank you for your kind feedback. We are so pleased you found the service prompt, informative, and supportive. It is a pleasure to be able to help.

Rated 5 out of 5 stars

I had an amazing discovery call with…

I had an amazing discovery call with Jane James at Menopause Care and can't recommend it highly enough. Jane is warm, understanding and empathetic and I felt heard and validated. I've now signed up to the Dr subscription plan and have my first consultation in a couple of weeks - thank you Jane!

1 April 2026
Unprompted review
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Reply from Menopause Care

Thank you so much for your lovely feedback. We are delighted to hear how positive your discovery call with Jane was and that you felt supported from the start. We look forward to supporting you in your upcoming consultation.

Rated 5 out of 5 stars

Discovery call

I had a discovery call with Jane which really helped me decide my next steps. I then saw Dr Helen Fleet, who has been amazing. Honestly, one of the best investments I’ve made – I’d highly recommend a private menopause specialist and an initial free call with Jane. Thank you Menopause Care. KH

26 March 2026
Unprompted review
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Reply from Menopause Care

Thank you so much for your lovely feedback. We are delighted the discovery call helped guide your next steps and that your consultation with Dr Fleet has been such a positive experience. It means a great deal to us that you would recommend our service.

Rated 5 out of 5 stars

Affordable specialist menopause support personalised

Amazing approach, where finally you receive a personalised approach and care for your menopause journey!

So glad I found Menopause Care, the doctor looks at the whole picture and being able to pay monthly is really helpful.

17 March 2026
Unprompted review
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Reply from Menopause Care

Thank you so much for your lovely feedback. We are delighted you have found our personalised approach helpful and that our monthly option makes things more accessible. It means a lot to support you on your menopause journey.

Rated 5 out of 5 stars

I felt valued and listened to

I felt valued and listened to. I know I will get the right care. I was given clear advice on what blood tests to have and my follow up appointment has already been booked.

11 March 2026
Unprompted review
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Reply from Menopause Care

Thank you for your kind words. We are so pleased you felt listened to and supported, and that you have a clear plan in place. We look forward to continuing your care at your follow-up appointment.

Rated 5 out of 5 stars

Great service

Quick appointment, great communication, great knowledge and was àble to help immediately and make changes. I wish my usual GP was this good.

20 March 2026
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Reply from Menopause Care

Thank you for your lovely feedback. We are so pleased you found the appointment quick, clear, and helpful, and that we could make a positive difference straight away

Rated 5 out of 5 stars

Amazing got a on line appointment…

Amazing got a on line appointment within 4 hours which I really needed. Letter went to GP feel very supported. Yes it costs money but well worth the time, the Experience of the GP was fantastic , she suggested several things to help with my symptoms and I feel much better and have a plan in place.all information was sent to my GP and prescriptions sent as well. I will be booking another appointment for 3 months

13 March 2026
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Reply from Menopause Care

Thank you so much for your kind feedback. We are really glad we could support you quickly when you needed it most. It’s great to hear you felt listened to and now have a clear plan in place. We look forward to supporting you again at your follow-up appointment

Rated 4 out of 5 stars

I don't know why i waited so long to get help

I had my first consultation with Dr Knightly last friday and I can't tell you already the difference that it's made. She increased my Progesterone and my mood and ability to function has improved vastly in such a short space of time. I really down know why i waited so long.

20 March 2026
Unprompted review
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Reply from Menopause Care

Thank you so much for sharing your experience. We are so pleased to hear that your first consultation with Dr Nightingale has already made such a positive difference for you. We are really glad to be supporting you on your journey, and we will be here every step of the way to help you continue feeling like yourself again.

Rated 5 out of 5 stars

Felt listened to

Felt listened to, straightforward conversation with the doctor across the table, efficient prescription and medication delivery afterwards.

9 March 2026
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Reply from Menopause Care

I felt listened to throughout, with a clear and straightforward conversation with the doctor. The prescription process was efficient, and the medication was delivered promptly afterwards.

Rated 5 out of 5 stars

Dr Cawley

I have had three face to face appointments to date with Dr Laura Cawley at the Sheffield clinic and cannot recommend her highly enough! I felt listened to and she has provided me with clear and compassionate advice. She signposted me to another healthcare professional who has also proved invaluable to my health and wellbeing. Thank you Dr Cawley and Menopause Care!

16 March 2026
Unprompted review
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Reply from Menopause Care

Thank you so much for your wonderful feedback. We are delighted to hear how supported you have felt by Dr Laura Cawley and that her care and guidance have made such a positive difference. It’s also great to know the additional support she recommended has been so valuable, we really appreciate your recommendation.

Rated 5 out of 5 stars

Everyone at Menopause Care is extremely…

Everyone at Menopause Care is extremely helpful and has always tried their best to meet my individual needs.
The doctor I saw was friendly, knowledgeable, compassionate and validating and helped get me on the right path.
I am extremely grateful to everyone at Menopause Care.

21 March 2026
Unprompted review
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Reply from Menopause Care

Thank you so much for your kind words. We are delighted to hear you have felt so well supported by the whole team and that your doctor was able to guide you in such a positive way. Your feedback means a great deal to us.

Rated 5 out of 5 stars

Thank you for making me feel heard

I couldn’t thank Jane and Helen Fleet enough, they have been amazing and so supportive. During the discovery call Jane was so friendly and answered all my questions, she helped guide me to the best person for my concerns. She has been a constant support throughout.
Being 35 years old has sadly resulted in a lack of support from NHS. Helen made me feel at ease and I felt heard.
Thank you all for everything!

4 March 2026
Unprompted review
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Reply from Menopause Care

Thank you so much for your kind words. We are so pleased Jane and Dr Fleet were able to support you and make you feel heard. Thank you for trusting us with your care.

Rated 5 out of 5 stars

Dr Munro actually listened to hear me…

Dr Munro actually listened to hear me not to get me off the call. She was professional and compassionate and advised medical and holistic ways to support my symptoms. Unlike my own GP, she made me feel like how I was feeling was valid. She devised a clear plan and advised regular reviews and made sure all my questions were answered.

3 March 2026
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Reply from Menopause Care

Thank you so much for your kind feedback. We are delighted to hear you felt truly listened to and supported by Dr Munro, and that you were given a clear plan moving forward. It is wonderful to know you felt validated and well cared for, we really appreciate you sharing your experience.

Rated 5 out of 5 stars

NEVER TOO OLD

‘’I would like to thank you all at Menopause care for seeing me through the initial stages of re-instating me back on HRT having been refused repeatedly by my Doctors. I’m pleased to say they are now on board and providing my HRT monthly on prescription. (only taken 14years!!!!!) I’m 74 and had been on HRT since my hysterectomy at 37 then abruptly refused any more at the age of 60 being told too old and the health risks!!!! I love your latest blog – saying you are never too old. To be honest, I am never coming off HRT again….. Your consultation letters did the trick.’’

10 May 2025
Unprompted review
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Reply from Menopause Care

Thank you so much for sharing your story, it means a great deal. We are delighted we could support you in restarting your HRT after such a long journey, and it’s wonderful to hear your GP is now on board.

Your experience is such an important reminder that it’s never too late to feel well again. Thank you for trusting us with your care.

Rated 5 out of 5 stars

Menopause care is just brilliant

Menopause care is just brilliant. The service I get from my Doctor in particular Dr Gooding is amazing. She is thoughtful, understanding, very knowledgeable and she genuinely cares about you. I have been seeing her for over two years and she has helped no end, I would not go anywhere else

2 March 2026
Unprompted review
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Reply from Menopause Care

Thank you so much for your wonderful feedback. We are delighted to hear how positive your experience has been and that Dr Gooding has been such a supportive and knowledgeable presence throughout your care. It’s lovely to know she has made such a difference over the past two years, your kind words mean a great deal to us.

Rated 5 out of 5 stars

Best thing I've ever done for my health

Dr Oldroyd has been treating me for about 6 months now, the treatment I have received has been life-changing, not only because of improvement in my physical symptoms, but drastic improvement in my mental health as well. Seeing Dr Oldroyd was the best thing I have ever done for my health and wellbeing. I also need to say that I feel listened to and Dr Oldroyd seems passionate about her work. I wish I could give more than 5 stars

11 March 2026
Unprompted review
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Reply from Menopause Care

Thank you so much for your wonderful review. We are delighted to hear how much your treatment with Dr Oldroyd has helped both your physical symptoms and mental wellbeing. It is especially lovely to know you felt listened to and supported throughout your care. We will be sure to pass on your kind words to Dr Oldroyd.

Rated 5 out of 5 stars

Professional and informative

Professional and informative consultation. The doctor was very knowledgeable, warm, caring and thorough. I felt understood and reassured. I felt cared for and supported. I would highly recommend it.

6 March 2026
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Reply from Menopause Care

Thank you for your lovely review. We are so pleased to hear that you felt understood, supported, and well cared for during your consultation. It is wonderful to know the doctor’s knowledge and thorough approach made you feel reassured. Thank you for your recommendation.

Rated 5 out of 5 stars

Quick and efficient caring service

Dr Nicola Stewart was so kind and friendly, very approachable and extremely knowledgeable. She listened and gave an extremely thorough report of what we discussed. I feel happy to have been given time and had my regime changed. Frustrated with the pharma company that the item I need has supply issues so I have to pay, but that’s not the clinic’s fault. It’s sad that we have to pay to be treated thoroughly but unfortunately the NHS doesn’t have the capability to do this in this field I’ve found. I have to say I didn’t struggle with getting HRT though my GP but my medical needs are perhaps more complex than some, so there’s only so much they’re able to do without the time to do it. Thank you Dr Stewart, I’m hopeful I can start to feel better

4 March 2026
Unprompted review
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Reply from Menopause Care

Thank you for your thoughtful review. We are so pleased to hear that Dr Nicola Stewart made you feel listened to and supported, and that you found the consultation thorough and helpful. We completely understand how frustrating medication supply issues can be, and we really appreciate your understanding that this is outside of the clinic’s control. Wishing you all the very best with your new regime, and we hope you begin to feel much better very soon.

Rated 5 out of 5 stars

Menopause solution in one appointment.

Fabulous service. Dr Aitken is so knowledgeable on everything menopause and helped me so much. She fully understood everything that i was experiencing and had a plan and solution for it all. In one appointment i feel that it has genuinely changed my life. If you are struggling with anything menopause related this is a must and the best money you will ever spend.

19 February 2026
Unprompted review
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Reply from Menopause Care

Thank you so much for your wonderful feedback. We are delighted to hear how much your appointment with Dr Aitken helped and that you felt so understood and supported. It is fantastic to know the consultation has made such a positive difference. Thank you again for your recommendation.

Rated 5 out of 5 stars

Great experience

Great experience

20 February 2026
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Reply from Menopause Care

Thank you for your lovely feedback. We are so pleased to hear you had a great experience with us.

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