Men's Direct Reviews 187

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I received two shaving brushes Edwin Jagger tortoise Best Badger and Parker Silvertip in Chrome. The packaging of the EJ was somewhat damaged (as tho had been returned once or twice) and I was disap... See more

Rated 1 out of 5 stars

I ordered two items that were supposed to be in stock. Turns out that I did not receive a confirmation with the tracking number but until I called them. Customer service representative said they didn'... See more

Rated 5 out of 5 stars

I was looking online to replace my sisal washcloth as my local store no longer carries that item. I found the washcloth at several sites, but greatly appreciated the free shipping Men's Direct offered... See more

Rated 5 out of 5 stars

I was skeptical about ordering at first because I'd never heard of Men's Direct before, but they turned out to be a great find. My order only contained one of the supposed three free samples but I can... See more

4.0

Great

TrustScore 4 out of 5

187 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Good selection of products, but...

I ordered 5 or 6 items, and when I placed the order the website indicated that they were all in stock. A day or two later I received an email that 2 items were on backorder, and that the complete order would not ship until all the items were in stock. Normally, that would have been fine, but I was traveling out of the country, and needed delivery when it was originally promised. It was doubly frustrating when I sent an email with no response received. Overall, it felt a bit like a bait and switch as had I known up front that some items were on backorder I would have gone to another site to be sure I received delivery when I needed it.

11 April 2014
Unprompted review
Rated 5 out of 5 stars

Surprisingly fast delivery.

I order alot of things online a have accustomed to expect delivery in a timely fashion.
Most of the time 4 or 5 days is normal. These guys had my order in the mail box in 2 days. Fantastic. Will be using them again soon.

10 April 2014
Unprompted review
Rated 5 out of 5 stars

Great customer service

This was a great place to order my husband's birthday gift. Fast shipping, friendly service, excellent pricing and high quality goods. Will definitely keep this on my e-commerce short list.

8 April 2014
Unprompted review
Rated 5 out of 5 stars

Can't beat free shipping, especially when it's as quick as their's.

I had a fairly cheap order ($35) and was not charged for shipping and handling. The website said I could expect the order to be delivered in 5-10 business days and I assumed it would be closer to the 10 side because of lack of shipping fees. My order was delivered less than 72 hours later (ordered Monday evening, delivered Thursday morning). I was pleasantly and glad I chose to order through Men's Direct.

28 March 2014
Unprompted review
Rated 5 out of 5 stars

Edwin Jaeger DE89 Chrome DE Razor

This is a great razor. Very well made and durable. Shaves close. I really liked buying from Men's Direct. Their service was fast and shipping was free. They have a large catalog of shaving accessories. I hope to buy from them again.

28 March 2014
Unprompted review
Rated 4 out of 5 stars

Good Price, Quality Issues

I received two shaving brushes Edwin Jagger tortoise Best Badger and Parker Silvertip in Chrome. The packaging of the EJ was somewhat damaged (as tho had been returned once or twice) and I was disappointed to discover that the Parker had a dent in the mirror on the bottom of the brush.

That being said, I did get a good deal and free shipping. But will think twice before ordering since I don't much care for damaged products.

26 March 2014
Unprompted review
Rated 5 out of 5 stars

Awesome!

Bought a Razor here and was Very happy with it. Would buy from again.
Anthony, from New Jersey

26 March 2014
Unprompted review
Rated 5 out of 5 stars

great service and products

they carry products that are sometimes hard to find. free shipping is wonderful with no minimum, and samples are great to try new products without investing in them. Now my go-to site.

24 March 2014
Unprompted review
Rated 4 out of 5 stars

Good Company

Ordering was extremely simple & the shipment was sent super fast. No major accolades but absolutely no problems either.

24 March 2014
Unprompted review
Rated 5 out of 5 stars

An excellent merchant.

I've made more than a few purchases from Mens Direct and have found them to be prompt and professional. There are plenty of other merchants that carry various products offered by them but In all you'll find them the best value. Highly recommended.

13 March 2014
Unprompted review
Rated 5 out of 5 stars

Very happy!

I've been wet shaving for almost 35 years. Most of my shaves have been aerosol creams and disposable blades. I had at one time tried a shave brush that attached to a cream, then went to a more traditional brush but it was the kind you find at Walgreens or CVS. I was tired of the cake soap & picking hairs off my face from the brush. So now were using Proraso red & green and a very nice Edwin Jagger brush. Would love to find a DE razor that does a better job then the generic one I purchased from a local beauty supply shop.

12 March 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look