Mens Tweed Suits Reviews 340

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

I ordered my dickie bow on October 19th, without any communication for 7 days I attempted to call a number of times, when I eventually got through I was Informed that DPD was on strike and it would... See more

Rated 1 out of 5 stars

3 emails sent on a returned order, not one replied. Suit returned, tracked, delivered at company. Phone constantly rings and rings and then cuts off regardless of the option chosen. Next stage is... See more

Rated 1 out of 5 stars

Bought two flat caps which were very nice quality but much too big. Contacted to return, no problem (September) returned with proof of delivery to their address and then totally ghosted! 3 months of... See more

Rated 5 out of 5 stars

I was a bit dubious about buying from an unfamiliar website and not being able to try on before buying due to the pandemic etc, but after reading the high praises on trust pilot.com my doubts were s... See more

Company details

  1. Men's clothes shop

Information provided by various external sources

This quintessential fabric has heritage – from hounds-tooth to salt and pepper, tweed is never out of style. Hit refresh on this classic with suits and jackets


Contact info

3.0

Average

TrustScore 3 out of 5

340 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Purchasing a Christmas gift for our son

My son came to me expressing interest in a couple new suits as a Christmas gift, with the suggestion of buying them from Tweed. After placing the order in with the company, there was constant contact and full explanations of of what was needed from us to be able to get the perfect suits made for my son. The company is very professional and easy to work with and the suits fit perfectly and are absolutely beautiful!! Thank you Tweed!!!!

23 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service, great suit

Ordered a couple of suits for my wedding to try on. Unfortunately one was out of stock, but Zak contacted me quickly to let me know. The other suit arrived in two sizes to try and was excellent quality. I needed to try another pair of trousers, but Zak was really good about sending them through free and patiently waiting for me to get it sorted and return it. Excellent service all round - l absolutely recommend.

1 December 2022
Unprompted review
Rated 1 out of 5 stars

The tweed suits are not tweed

The tweed suits are not tweed. I ordered two suits and when they arrived they looked nothing like the pictures and they were both Polyester. One of them didn't even have any wool in it! For that reason the suits weren't even tried on due to their cheap quality.
However it has taken me quite a few emails to get a refund. Steer well clear of this company!!

29 November 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service!

I ordered a tweed 3 piece suit which arrived quickly. It’s a gorgeous suit, really good quality and the trousers and waistcoat were a great fit (I am a woman and it was my first time trying a man’s suit). Unfortunately the jacket was too long in the body for me (and too masculine for me).

I contacted the company to ask if I could have a refund on the jacket only - as it was bought as a 3 piece suit, I wasn’t sure. I had a quick reply to say no problem, so returned the item and within a couple of days received a refund.

Excellent service - thank you!

8 October 2022
Rated 5 out of 5 stars

Not Even a Queen's Funeral Prevents Great Service

I ordered a suit initially and was shocked at the speed of delivery to the US. Even with the tailoring process my suit was ready to wear sooner than some of the larger US brands would have even had it delivered. I was so pleased that I returned to the site and ordered a pair of shoes and a tie to match. Shipping was delayed with the Queen's funeral, but overall a great experience.

19 September 2022
Rated 5 out of 5 stars

Perfect

Perfect
Ordered suit on Tue and arrived on Thursday adjusted to my size great communication Zak was brilliant

28 July 2022
Rated 5 out of 5 stars

It was awesome and perfect!

It was awesome and perfect. The quality is top notch and the customer service is also really good! Shipping to Norway was no problem!

The delivery guys was not that great, but that got nothing to do with MensTweedSuits :) 10 out of 10 from me!

15 July 2022
Rated 5 out of 5 stars

Very quick service and highly…

Very quick service and highly recommended

19 June 2022
Mens Tweed Suits logo

Reply from Mens Tweed Suits

Hi Dean,Thank you so much for shopping with us here at Mens Tweed Suit, and thank you so much for your review.

Rated 1 out of 5 stars

I have just had the worse time with…

I have just had the worse time with tweed suits refusing to refund me i tried the suit on but then came back sent it back he said die to body after shave which i wear Christian Dior anything i out on will get the odour on it it’s 500 a bottle aftershave i want my money back so sick of this hidden crime these small time retailers go on with its Criminal Zak te manager was so rude that i wanted to get on a train and deal with this face to face i’m going to take out a claim against them under the trading standards law act 1979

17 June 2022
Unprompted review
Mens Tweed Suits logo

Reply from Mens Tweed Suits

Dear Carlos, i am so sorry you feel that we have treated you unfairly, but the fact of the matter is we sent you an email explaining that your aftershave is all over the suit and that i cannot refund you due to the fact that the suit has been WORN to a party, (we have supporting evidence), the labels have been tampered with then you sir called me this morning giving me Death Threats and swearing, saying how you was going to come here and shoot us and so on. We do not take threats towards any member of staff lightly and the police will be notified with evidence. However i will be sending your suit back to you and i will take care of the postage again.

Rated 5 out of 5 stars

Stunning!

The best customer service i remember receiving in the last 10 years.
Then you get to the suit, perfect fit, totally as described and beautiful.

I can’t recommend this company enough, 5 stars really doesn’t cut it!

Thank you Zak

21 May 2022
Rated 5 out of 5 stars

Best Tweed

The best fitting i have had. Not to mention, i live over seas. Not only was the service was so fast, the fabric was so beautiful and fitting. Nothing less than the best. Thank you so much for the perfect fit and the best material i have ever seen.

-Ben

19 May 2022
Unprompted review
Rated 5 out of 5 stars

Great service and experience

Nice selection of suits wasn't sure about ordering on the site. Took the plunge and I had an issue ordering and ended calling and spoke to the staff.

Had a helpful resolution to the issue and took my order on the phone with the benefits of ordering online.

Expected 3-5 day delivery, ordered on Friday and received my suit on Saturday free delivery from DPD.

Will definitely recommend based on my experience and would order again.

7 May 2022

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