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Meowant Reviews 3,994

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 2,765 reviews, reviewers had a great experience with this company. Customers are really happy with the product, highlighting its ease of setup and quiet operation. Many appreciate the fast delivery and the overall positive user experience, often describing the product as a "game changer" for cat owners. However, some people were dissatisfied with the product's quality, noting issues like the sifter holes being too large or the litter tray not being easily removable for cleaning. There were also occasional problems with orders, such as receiving incomplete shipments, damaged packaging, or even pre-used units.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers are impressed with the automatic litter box,... See more

Quality

Users describe ambiguous interactions with quality. Many reviewers report receiving used or refurbished... See more

User experience

Customers consistently note positive experiences with user experience, particularly highlighting the ease of... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed of shipment and timely... See more

Order

Consumers find order experiences to be ambiguous. Many customers praise the clear and easy ordering process,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am pretty impressed with this auto litter box but there could be some improvements made to make it even better. 1. the sifter needs to have smaller holes. I still have to get in there and scoo... See more

Rated 4 out of 5 stars

The setup was easy, but I'm not quite 100% on board with the process of the emptying into the waste container. Seems to be a little messier than the previous litter box that I had but with that being... See more

Rated 4 out of 5 stars

No email telling me of delivery. Still haven’t received the product. I have one of the older models and it is great, a shame! Poor customer service less far. Will update if corrected. I have heard bac... See more

Company replied

Rated 4 out of 5 stars

Customer service responds within a day. Its taking a whole to get the product I ordered which I agreed to shortly after ordering. The response time is great but I have had to ask for updates multiple... See more


Company details

  1. Pet Care Store
  2. Appliance shop
  3. Pet Groomer
  4. Pet sitter
  5. Pet shop

About Meowant

Written by the company

Meowant Banner

Welcome to Meowant!

Smart pet products designed to make life easier for you and happier for your cats.

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Our Mission

Written by the company

MeoWant's mission has always been to make pet care easier for owners and improve our furry friends' overall well-being. The team at Meowant understands that cats and dogs are more than just pets; they are part of our families, and so the utmost care must be taken to ensure their comfort and happiness.

FREE SHIPPING & LOCAL DELIVERY

WITH EVERY PURCHASE

WITH EVERY PURCHASE
All our products are shipped from within the United States, with a delivery time of 3-5 days.

Contact info

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4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

They sent me a refurbished unit. Horrible Customer Service

You had a shipping error and sent me a refurbished unit then send me an email to email you guys I emailed you back and you don't respond not very good customer experience is it....

You did not resolve anything your customer service is like "hey try the refurbished one so you don't have to wait". Give me a break. And then 3 times they ignored the fact to just send me a return label.

10 May 2026
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Reply from Meowant

Hi, we sincerely apologize for the inconvenience caused by receiving a refurbished unit due to a system error. The issue was quickly identified, and we have ensured it will not happen again.

Our after-sales team has already reached out via email and will assist you in resolving this matter, providing a solution that meets your satisfaction. Thank you for your patience and understanding.

Rated 1 out of 5 stars

I ordered and paid for a new litter…

I ordered and paid for a new litter box. Instead they sent me a refurbished one

11 May 2026
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Reply from Meowant

Hi, we sincerely apologize for the inconvenience caused by receiving a refurbished unit due to a system error. The issue was quickly identified, and we have ensured it will not happen again.

Our after-sales team has already reached out via email and will assist you in resolving this matter, providing a solution that meets your satisfaction. Thank you for your patience and understanding.

Rated 1 out of 5 stars

A restocked litter box was sent vs

A restocked litter box was sent vs. new. Unacceptable. Told to check the one sent for satisfaction and decide about returning. Why would I even be asked to check a product I didn’t order. I paid for a NEW product.

The company did contact me with unreasonable requests to send pictures and set-up the unit in my home. The unit has used litter in the seams and parts bags. My cats and dog are reacting to the unit. I’ve multiple times requested a return label and new unit sent.

10 May 2026
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Reply from Meowant

Hi, we sincerely apologize for the inconvenience caused by receiving a refurbished unit due to a system error. The issue was quickly identified, and we have ensured it will not happen again.

Our after-sales team has already reached out via email and will assist you in resolving this matter, providing a solution that meets your satisfaction. Thank you for your patience and understanding.

Rated 1 out of 5 stars

FedEx delivery “0”…

FedEx delivered my package to another location and now can’t find it. Good job FedEx (btw FedEx doesn’t care. The photo of delivery isn’t my porch at my house)
My Experience is a “0”

9 May 2026
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Reply from Meowant

Hi, we’re very sorry to hear about the delivery issue and completely understand your frustration.

We have already sent you an email requesting more details so we can verify the situation. Please check your inbox and provide any additional information you can. We are committed to working with you to resolve this issue as quickly as possible.

Rated 4 out of 5 stars

Set up was so easy & I NEED MORE!!

Set up was so easy & I can't believe how quiet the unit is! I have 18 cats & this unit was purchased for ny mom's cat that I have taken in- she's very much a 1 person cat so she now has her own sanctuary in my office! Will definately be puchasing more! Do you have a BULK discount bu any chance as I am looking to get 10 more

10 May 2026
Rated 3 out of 5 stars

I am having trouble with connecting to our Wi-Fi.…

I am having trouble with connecting to my WiFi. I have given up for now.

12 May 2026
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Reply from Meowant

Hi, we’re sorry to hear that you’ve been having trouble connecting to your WiFi and understand how frustrating this can be.

We have sent you an email with detailed instructions to help guide you through the connection process. Please check your inbox and follow the steps provided.

If you continue to experience issues, don’t hesitate to reach out to us—we are here to assist and ensure your WiFi is working properly. Thank you for your patience.

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery
I ordered this on a Thursday afternoon and it arrived on Sunday. I thought it would take a week or so.

10 May 2026
Rated 5 out of 5 stars

Happy customer

I ordered these 2 for my granddaughter because of how happy I am with mine. What really amazed me was how fast I received them. I thought back when I ordered mine that I received the order quite fast but my second order I ordered on a Saturday night and I received them on Monday. I am one happy customer. Great job. Thank you.

12 May 2026

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