I gave some clothes for dry cleaning/washing to Insta Laundry (previously known as Mera Laundry). When my order was returned, several items were missing. I contacted them about this, and the owner st... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
If unresponsive, delayed pick up aren't enough reasons, the person who came for pick-up never brought a weighing machine. Next, I called on the number provided and they never reverted back, later canc... See more
I gave my curtains for dry cleaning. After three days they were brought back badly ironed and shrunk. Now the curtain is shorter than the back cloth it has. Clearly they were put under washing which... See more
This person Shreeksha has opened and closed many Laundry businesses as most of them end up with highly negative reviews. They have no proof of identity online. This laundromat absolutely ruined my clo... See more
Company details
Written by the company
91laundry.online is the online laundry & dry cleaning company.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Pathetic
meralaundry.in is a pathetic laundry service. I gave blanket for washing and got back a stinking blanket. They said they will come back and get it. Its been 3 days. No news!!
They didn’t give the bill at pick up and no bill at delivery either! Obviously, I haven’t paid.
Absolutely unprofessional!
Worst ever service
Worst ever service, clothes given back dirty. Pick n delivery both delayed
No confirmation on number of clothes given. Never ever try this bad option.
No professionalism at all their pickup…
No professionalism at all their pickup guy doesn’t come in the selected time slot and then will call you multiple times late evening for pickup.
They will not deliver your laundry on time and on the 3rd day the guy will say sir late hoga deliver ya kal subhe le lo and this time it has been 4 days and there’s no update on my laundry
worst experience ,i have given total 43…
worst experience ,i have given total 43 clothes for laundry and 8 clothes for dry cleaning , From they returned 38 clothes from laundry and they have no idea of the rest of the clothes. which had a lot of expansive clothes.
Pathetic service
Pathetic service
Only pick up and drop is good.
Rest the closet he’s are as it is , before and after is still the same
The only difference was, they were folded.
Don’t know the meaning of dry cleaning and washing.
Charged for dry cleaning and they did washing.
The blazer is still the same before and after !!
Don’t give your closes for dry cleaning, it’s better to give it to a shop who are professionals.
Good service
The worst service
I have taken service from those se people ( Sreeshtasetty) who took my order , I have given 21.4 kg 61 clothes which they charged me 200 plus , they took 4 days to deliver but not even one cloth is orion properly , they just folded the clothes and did some steam irion on top and gave , I have videos and pictures but there is no option to post it here, clothes were smelling , they shrink wrapped 15 clothes in one , they dint even put it in proper cover , very unprofessional, I showed it to the delivery person too he said he is just a delivery person and I said let your owner respond to me until then I won’t pay , she threatened me to go to police for cheating all that finally police have come and checked and confirmed that irion is very bad and he left , later she said she will re do it again but I couldint trust after all these , threatening for wrong service is very bad I can’t upload photos and videos here which is the proof

Reply from 91laundry
Amazing and affordable!!!!
Took a leap of faith with mera laundry. It was my first time using their service but I gave in 30 pieces of my clothing and they came back in perfect condition. They were washed and folded (the service I chose). Very polite and helpful service.
Will be using their service for future use as well!
I gave my curtains for dry cleaning
I gave my curtains for dry cleaning. After three days they were brought back badly ironed and shrunk. Now the curtain is shorter than the back cloth it has. Clearly they were put under washing which has caused the shrinkage. Dry cleaning does not cause such shrinkage.
I have requested for detailed standard operating procedure for dry cleaning of curtains that's been administered by you guys to ensure quality from your laundry partners, and a resolution to the shrinkage problem that I am now facing.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
