While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Information provided by various external sources
As a team comprised of business owners, we got sick and tired of wasting so much money on credit card fees. We know the problem of rising expenses and running out of options to reduce them. That’s why we’ve decided to make a better solution for all SMEs and enterprises, one that will transparently show costs and cut merchant fees by 20-50%.
Contact info
Ventura Blvd 18580, 91356, Tarzana, United States
- 888-9559-888
- info@merchantchimp.com
- merchantchimp.com
Since our friends told us we're paying it forward to whoever reads this
Those tiny little fees were adding up in a big way for our clothing boutique. We avoided looking into it for years and were completely unaware that there were much better options out there. We assumed what we had was as good as it gets. We assumed wrong. While at lunch with a few friends the name "Merchant Chimp" was dropped in a conversation. I asked what the fees were to my friend and they said they were willing to beat their current and were competitive on pricing. After doing some research - we dropped our old service and started using them. It just made crystal clear sense and the profit margins became a little sweeter. Since our friends told us we're paying it forward to whoever reads this.
Reducing Fees
During Covid-19 we were only offering pick up and take out at our coffee shop in L.A. Saving money was so important during these times because we were bringing in significantly less. We started looking at every possible way we could reduce our expenses. My business partner brought the idea of looking at other merchant services to the table. We called around to a few places and liked Merchant Chimp the most because they were local. Their fees were also way lower and they had modern transaction devices available too, which is something we've been meaning to upgrade. We have been using their services for over two months now. We took our time before writing this review because really wanted to make sure we liked everything about this business before recommending them. The savings are definitely real. I personally had no idea that those fees really add up to hundreds of dollars. With the lower fees we make more $ each month now. Can't complain about that.
Happy I gave them a try
Been using Merchant Chimp for almost a year now. A friend of mine told me about the business when I was visiting LA awhile back. It's great to see a company that can offer just as much as major merchant providers but with even lower rates. It's been quick and safe for my customers. Also easy to set up. Happy I gave them a try.
Less Time, Bigger Payouts
5 months ago I made the switch to Merchant Chimp to save money during transactions with my e-commerce website. Before switching over I was using stripe and Paypal. I was content with it because I didn't know about anything else. It turns out the merchant fees really do add up. Also the processing time can put a delay on business. With merchant chimp I get paid faster and I make more per transaction. For me it was no brainer.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








