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Merchstore Reviews 2

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TrustScore 3.5 out of 5

3.5

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3.5

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 1 out of 5 stars

AVOID - they take your money and don't deliver

Placed 2 orders. Only got one confirmation, but My Orders showed both.
Later received tracking number for one order only. Emailed to ask about the other but no response.
A few days later both orders were showing as shipped in My Orders.
One did arrive, which I tracked using the number provided. When it arrived it was the other order that I had no tracking number for!

Despite 6 emails to Customer Services, no response has been forthcoming. This company has Fakenham £170 from me and refuses to even respond.

Date shown here is delivery not order placement which was back in December.
AVOID...AVOID...AVOID

29 March 2023
Unprompted review
Show reviews in all languages. (2 reviews)

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