Merit Mushrooms Reviews 

213
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptionally fresh, high-quality products and express delight over the remarkably fast delivery service that ensures orders arrive on time. Furthermore, many people find the mushroom growing kits incredibly easy to set up and maintain, while also appreciating the impressive variety offered for culinary and health reasons. However, some reviewers were not happy with occasional delivery disruptions and the setup of the packaging. A few customers reported receiving soggy, rotted, or mouldy mushrooms because moisture became trapped inside the wrapping when packages were delayed or left out.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the delicious taste, high quality, and... See more

Quality

Users describe positive interactions with quality, expressing deep appreciation for the fresh, delicious... See more

Delivery service

People report positive experiences with delivery service, frequently praising prompt arrival times and quick... See more

Order

Clients share positive opinions on order, frequently praising the prompt delivery, excellent quality, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered both a growing kit and fresh mushrooms now and both have been great. Watching the magic happen with the easy to use growing kit and then harvesting our home grown pink oyster mushrooms.... See more

Company replied

Rated 5 out of 5 stars

Extremely happy with my mushrooms! King Oysters, Maitake and Pink Oysters - all delicious. They arrived promptly, beautifully packaged and super fresh. Will be ordering again for sure!

Company replied

Rated 5 out of 5 stars

Second order from Merit Mushrooms - They deliver quickly and are very helpful if you need to ask advice. I will most certainly be back for more - my first order for a King Oyster mushroom fruiting bl... See more

Company replied

Rated 5 out of 5 stars

I ordered a few ready to fruit blocks in the past and all blocks are always high quality producing great mushrooms. This order came extra fast so waiting now for lion's mane mushroom to appear. Highly... See more

Company replied


Company details

  1. Farm

Written by the company

Merit Mushrooms is a small, quality-focused gourmet mushroom producer that grows fresh mushrooms that are picked for the customer alongside selling other mushroom growing products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

213 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(213)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great all round

Great service, quick delivery, terrific products

30 October 2025
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Susan,

Thank you so much for your review! We put in a lot of effort to ensure everything is great!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Lovely mushrooms

Received in a timely manner and mushrooms were in a very good quality.

27 October 2025
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Reply from Merit Mushrooms

Hi Crina,

Thank you very much for your review! We hope to be of service to you again soon!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

The lions mane got here fresh and it…

The lions mane got here fresh and it was tasty . The oyster mushrooms were also super fresh and big.

28 October 2025
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Reply from Merit Mushrooms

Hi Tennyson,

Many thanks for your review! We try our best to supply the most amazing Oyster mushrooms!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Perfect as always!

I ordered a few ready to fruit blocks in the past and all blocks are always high quality producing great mushrooms. This order came extra fast so waiting now for lion's mane mushroom to appear. Highly recommended!

28 October 2025
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Daria,

Many thanks for your review! We are proud of the yield that our blocks produce and are happy to hear this!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Second time I’ve ordered and both times…

Second time I’ve ordered and both times my grain spawn arrived really quickly and looks great.
The first lot produced some fantastic black pearl oyster mushrooms

27 October 2025
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi,

Thank you very much for your review! We place a large focus on providing the highest quality mushroom cultivation products and are glad to hear this!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Very nice product and a smooth buying experience!

I ordered a Lion's Mane grow kit as a present for my daughter, and picked it up by arrangement as I happen to live not far from the farm. The kit was very easy to set up, and it produced a very nice harvest within three weeks! My daughter is rather pleased and hoping for another harvest soon. I plan to purchase a kit for myself!

29 September 2025
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Reply from Merit Mushrooms

Hi Vinjay,

Thank you very much for your review! We hope to be of service to you again soon!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Incredible flavor

Incredible flavor, gorgeous color!

2 October 2025
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Reply from Merit Mushrooms

Hi,

Many thanks for your review! We are glad to hear that you enjoyed the flavour of the mushrooms!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Excellent

The lions’ mane arrived very quickly and they are super healthy, large mushrooms. 👌

2 October 2025
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Reply from Merit Mushrooms

Hi Annie,

Thank you so much for your review! We are glad to hear that you enjoyed your mushrooms!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Amazing customer servise and the…

Amazing customer servise and the products are always great condition and absolutely delicious! I have been a customer for many years and I’ll be always returning !

3 October 2025
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Reply from Merit Mushrooms

Hi,

Thank you very much for your review! We appreciate your support!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

I am very pleased with my mushroon…

I am very pleased with my mushroon order which arrived today in good condition. I am really looking forward to cooking them, especially the Lion's Mane mushrooms.

2 October 2025
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Reply from Merit Mushrooms

Hi Hilary,

Many thanks for your review! We hope to be of service to you again soon!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Tasty mushrooms

Tasty mushrooms, wrapped well, quick delivery

2 October 2025
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Jo,

Thank you so much for your review! We hope to be of service to you again soon!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Really quick service

Really quick service. Wonderful products as always. The best King Oysters

31 August 2025
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Reply from Merit Mushrooms

Hi Sola,

Many thanks for your review! We thank you for your continued support!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Such delicious mushrooms.

Such delicious mushrooms.

4 September 2025
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Reply from Merit Mushrooms

Hi,

Many thanks for your review! It's great to hear that you enjoyed your mushrooms!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Lovely costumers service

Lovely costumers service! Thanks

27 August 2025
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Reply from Merit Mushrooms

Hi Sharon,

Many thanks for your review! We place huge focus on customer service and experience so it's great to hear that this has been noticed!

Best,
The Family at Merit Mushrooms

Rated 3 out of 5 stars

Delivery date requests are needed

If I order at 3pm on a Thursday and pay for 1-2 day delivery, when do you think I want the mushrooms? Certainly not on Tuesday!!! I have ordered many times from Merit and the mushrooms are always first class and super fresh but this is so stupid. I am away tomorrow and have food in for tonight so what a waste. I will come back but this is so so frustrating. Very nice to get a response from Merit but it’s too easy to pay for a service that can’t be fulfilled - if it’s despatched 2 working days later how can it be delivered in 1-2 working days!

28 August 2025
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Reply from Merit Mushrooms

Hi Mark,

Thank you for your feedback and for your continued support. We’re really sorry for the frustration this caused.

To protect the freshness and quality of our mushrooms, any orders placed after 12pm on Thursday are held until Monday dispatch, as per our delivery information, which can be found at www.meritmushrooms.co.uk/delivery-information. This is done to avoid orders not being delivered until the following week.

Your order came through at 2:47pm, which was sadly just too late to catch the courier’s collection time which is 3pm at the latest.

I hope this explains why your order was dispatched with a slight delay, however, please get in touch if you have any other questions/queries that we can help with.

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. I ordered on Wednesday afternoon and they arrived Friday morning. I ordered the Pink Oyster, Coral tooth fungus, Nameko and Maitake. They are really great mushrooms for making plant based meals with as they have their own unique flavour and are very tasty. The mushrooms were very fresh and the quality excellent.

27 August 2025
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Reply from Merit Mushrooms

Hi Lalita,

Many thanks for your review! We are really glad that you enjoyed our mushrooms and look forward to being of service to you again soon!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

I like you give lovley big chunks…

I like you give lovley big chunks rather than small bits makes it better steak.

2 August 2025
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Reply from Merit Mushrooms

Hi Nicola,

Thank you so much for your review! We try our best to offer the freshest and highest quality mushrooms possible!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Awsome

They were unsure of address I typed so instantly contacted me and updated it. No delays no fuss just did it. Product is awesome, this is my third kit and I cannot recommend them highly enough

28 July 2025
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Reply from Merit Mushrooms

Hi Simon,

Thank you very much for your review and your support! We hope to be of service to you again soon!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Good service

Good service

28 June 2025
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi,

Many thanks for your review! We look forward to being of service to you again soon!

Best,
The Family at Merit Mushrooms

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