Merley 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

(For English speakers) Do not buy any article from this store. It has the worst shopping experience ever; Delivery time is very long (over a month), Quality is very low (Shein and Temu has better than... See more

Rated 1 out of 5 stars

Ordered what was described as a cotton cardigan/jacket. Looked beautifully colourful and for a reasonable 500kr. After 14 days i received a hideously cheap and nasty piece of polyester that i would... See more

Rated 1 out of 5 stars

Smart scammers! They pretend to be Swedish company and ship a fake materials from China and of course you are going to return your purchase, suddenly it cost 70% of the goods because it returned to... See more

Rated 4 out of 5 stars

Easy to use. Plenty of instructions on sizeing and so on. Reasonable prices. Overall a good experience! Could use more products for men and higher resolution pictures.


Contact info

All reviews

(698)

10 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very hard and expensive to return…

Very hard and expensive to return basically your better off keeping the stuff than returning. The site was showing a address in Stockholm But when wanted to return Gave an address in China. Poor quality products from China for the price. Dont not waste your money on this thier product. The picture looks good But actuall quality of product is cheap. Its a rip off. Buy products from brands you trust and Can return.

30 December 2023
Unprompted review
Rated 4 out of 5 stars

Overall a good experience!

Easy to use. Plenty of instructions on sizeing and so on. Reasonable prices. Overall a good experience!

Could use more products for men and higher resolution pictures.

16 December 2023
Unprompted review
Rated 4 out of 5 stars

strange discount

Easy to order, but didn’t like that after order I can have discoint if I order inte more jacket. Is there anyone who buy 2 identical jackets?

14 December 2023
Unprompted review
Rated 1 out of 5 stars

Scam

This is a scam company, do not order anything from them!!

11 December 2023
Unprompted review
Rated 1 out of 5 stars

poor quality merchandise difficult to return

The description of the sweater I ordered said it was soft cashmere. When it arrived it was very poor quality 98% polyester 2%elastine. I am having great difficulty trying to return it - I cannot get the address to return it and dont know if I will even get my money back after I send it back. A very disappointing shopping experience I had assumed it was a Swedish shop and therefore did not bother to read any reviews of it - big mistake!

14 November 2023
Unprompted review
Rated 1 out of 5 stars

Very very bad service

Very very bad service. Don't order from Merley. They have made the returning of the product too much difficult that you will have to initiate a return by yourself and pay for it too. The replies from customer services are extremely slow, unclear and not helpful at all. Don't order from this store ever.

20 November 2023
Unprompted review
Show reviews in all languages. (698 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look