Merrion Gold Reviews 

480
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally professional, welcoming, and genuinely helpful during every single transaction. Visitors deeply appreciate the clear communication, noting that appointments are handled efficiently and all questions are answered promptly. Consumers also highlight the fast, secure, and wonderfully smooth process when buying or selling gold or silver items. Some reviewers were not happy with minor logistical aspects like tricky door access or longer fund transfer times. Despite experiencing these occasional hurdles, everyday people still find the overall service highly reliable and completely worthwhile.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with the staff, highlighting their professional,... See more

Service

People report positive experiences with service, highlighting a smooth, professional, and very transparent... See more

Payment

Reviewers mention positive feedback about payment, expressing great satisfaction with the fast and timely... See more

User experience

Users describe satisfaction with the overall user experience, highlighting a smooth, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Surprisingly rapid and very classy services. From the moment I let known my intention of selling, I was contacted right away and an appointment was also booked at my needs. The buyer behaved with cou... See more

Company replied

Rated 5 out of 5 stars

I have had many transactions now with Merrion Gold over the past few years. I can confidently say that the customer service they provide is second to none. It is a model that other businesses can on... See more

Company replied

Rated 5 out of 5 stars

Staff was so kind, so professional. Very efficient, too! I sold, and I received payment in a few hours after the sale. The receptionist took extra time to assuage any nervousness I had. When I eventua... See more

Company replied

Rated 5 out of 5 stars

I had a great experience at Merrion Gold. All of the staff was friendly and helpful. The business is located under a fancy hotel which I found rather suiting. The only problem I encountered was trying... See more

Company replied


Company details

  1. Gold dealer
  2. Coin dealer
  3. Gold and silver trading company
  4. Investment company
  5. Investment service

Written by the company

Merrion Gold is an Irish-owned business that was founded in 2013. We operate offices in Dublin City Centre, Blanchardstown, Dublin North West (M50), Cork, and Belfast under the name Belfast Bullion. Merrion Gold is part of The Vaults Group, and we operate Safe Deposit Box facilities at each of our locations, with 10 offices in the UK, in addition to Barcelona and Madrid In addition to secure storage solutions, clients at all of our locations can buy and sell investment-grade precious metal bars and coins at highly competitive prices. Combining security, convenience, and expertise, The Vaults Group remains committed to providing exceptional service and trusted wealth protection solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

480 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(480)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy transaction I would highly…

Very easy transaction I would highly recommend.. also they quoted me on a Friday and when I arrived on the Monday prices and went up and they matched the better price .. highly recommended

27 January 2026
Merrion Gold logo

Reply from Merrion Gold

Thank you for your 5-star review, Chris.

We are delighted that you were happy with the price and that the transaction was easy.
It is great to hear that you highly recommend us. Thanks again, and we look forward to welcoming you in the future.

Kind regards,
Merrion Gold Team.

Rated 5 out of 5 stars

Gold sale

Quick, easy and efficient to sell gold.

21 January 2026
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Reply from Merrion Gold

Thank you for your 5-star review.

We appreciate you taking the time to provide your feedback, and we look forward to seeing you again.

Kind regards,
Merrion Gold Team.

Rated 5 out of 5 stars

Nice and smooth selling

Nice and smooth selling. Great prices and fast transfer🤝

23 January 2026
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Reply from Merrion Gold

Thank you for your 5-star review, Bart.

We are thrilled that the service you received was nice and smooth, and that you were happy with the great price and prompt payment.
We do hope to see you again in the future.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

Quick and punctual

Quick and punctual.
Easy communication, no unnecessary formalities, personnel is friendly and rather disciplined

22 January 2026
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Reply from Merrion Gold

This is a great review. Thank you, Vlad.

We are thrilled that our communication with you was easy, and our staff were friendly and disciplined. This is good to read.
We look forward to welcoming you again.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

Staff very helpful..very prompt payment…

Staff very helpful..very prompt payment good price agreed

22 January 2026
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Reply from Merrion Gold

Thank you for your kind review, John.

We appreciate your positive feedback on our service, and glad that the payment agreed was prompt.
We hope to see you again.

Kind regards,
Merrion Gold Team.

Rated 5 out of 5 stars

Speed and efficiency 10/10

Easy and quick to deal with.
Great support service.
Quick payments.

16 January 2026
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Reply from Merrion Gold

This is a great review. Thank you, Graham.

We are delighted that you were happy with our service, and quick payments.
We hope to see you again in the future.

Kind regards,
Merrion Gold Team.

Rated 5 out of 5 stars

Great service

Great service, very friendly!

21 January 2026
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Reply from Merrion Gold

Thank you for your 5-star review, Jeremy.

We appreciate you taking the time out to do this, and we hope to see you again soon.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

Recommended bullion dealer in Dublin

Efficient and helpful information interaction with Marianne.
Straightforward handover of goods,
Good email communications with accounts department (Dylan Eoghan) - very obliging.
Timely transfer of funds - 1 ½ business days.
Happy customer.

13 January 2026
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Reply from Merrion Gold

This is a brilliant review. Thank you, Stephen.
We are delighted that your transaction was straightforward and efficient. Marianne and Dylan will be thrilled with your kind feedback, and we hope to see you again soon.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

As always great to deal with

As always great to deal with, and quick payment. Would recommend

13 January 2026
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Reply from Merrion Gold

Thank you for your 5-star review, Jac.

We are delighted that you would recommend our service, and that you are happy with the service you receive.
We hope to see you again soon.

Kind regards,
Merrion Gold Team.

Rated 5 out of 5 stars

Simple fast excellent service

Simple fast excellent service, would definitely recommend.

30 December 2025
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Reply from Merrion Gold

This is a great review. Thank you, Mr Swainston.

We are delighted that you are happy with our service. It is wonderful to hear that you would recommend us, thank you!
We hope to see you again soon.

Many thanks,
Merrion gold Team.

Rated 5 out of 5 stars

Clear pricing and efficient service…

Clear pricing and efficient service over phone. Visit to the vault was very pleasant, safe and again efficient.
All calm & friendly too.

30 December 2025
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Reply from Merrion Gold

This is a brilliant review. Thank you, Eamonn.

We are delighted that you were happy with the service you received and that you were impressed with our vault. We appreciate your positive feedback.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

Greate and fast service

Greate and fast service. Thank you.

30 December 2025
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Reply from Merrion Gold

Thank you for your 5-star review.

We are thrilled that your experience with our service was 'great and fast. This is great to hear.

Kind regards,
Merrion Gold Team.

Rated 5 out of 5 stars

Great service in branch and excellent…

Great service in branch and excellent follow up informing me of the process. Many thanks!!!

24 December 2025
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Reply from Merrion Gold

This is a great review. Thank you, Niall.

We are thrilled that you are happy with the service you received. We appreciate your kind feedback, and look forward to seeing you again in the future.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

Very professional gold traders

Quick and simple process both times I went to sell

16 December 2025
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Reply from Merrion Gold

This is a great review. Thank you, Gerald.

We appreciate your positive feedback and we hope to see you again.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

Very helpful polite and efficient very…

Very helpful polite and efficient very good experience

17 December 2025
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Reply from Merrion Gold

Thank you for your 5-star review, Gerard.

We are delighted with your feedback on the service you received, and are pleased the experience was a positive one.
We hope to see you again in the future.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

Great as always

Best in the business

18 December 2025
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Reply from Merrion Gold

This is a great review. Thank you, KM.

We are grateful for your kind words, we appreciate it, and hopefully we will see you again in the future.

Kind regards,
Merrion Gold Team.

Rated 5 out of 5 stars

Very quick and easy to use .

Very quick and easy to use .
Highly recommend

18 December 2025
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Reply from Merrion Gold

Thank you for your 5-star review, Sean.

We are thrilled that you were happy with the service you received, and we appreciate you highly recommending us! This is great.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

Welcoming and helpful staff

Welcoming and helpful staff . Very efficient service for buying or selling gold making all transactions easy and secure.

10 December 2025
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Reply from Merrion Gold

This is a great review. Thank you, Sally.

We are thrilled that you are happy with our staff, efficiency and the service you received.
We do hope to see you again soon.

Kind regards,
Merrion Gold Team.

Rated 5 out of 5 stars

great customer service

great customer service

16 December 2025
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Reply from Merrion Gold

Thank you for your 5-star rating, David.

We are delighted that you receive 'great customer service, we do aim to please :)

Many thanks for talking the time to review us!
Merrion Gold Team.

Rated 5 out of 5 stars

Super brilliant

Super brilliant

15 December 2025
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Reply from Merrion Gold

Thank you for your 5-star review, Aliaksandr.

We appreciate you taking the time to do this and we look forward to seeing you again in the future.

Best wishes,
Merrion Gold Team.

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