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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers had a great experience with this company. Customers are really happy with the quality of the items, often finding them to be in great condition and exceeding expectations, especially considering they are pre-loved. Many people appreciate the excellent prices, finding real bargains and unique clothing. The website is also frequently praised for its ease of use and the interesting selection of items available. However, some people were dissatisfied with the product descriptions, particularly regarding sizing, which occasionally led to items not fitting as expected. There were also occasional concerns about delivery times, with some customers experiencing delays beyond the estimated window. A few other people also felt that the condition of some items was not accurately described, mentioning issues like undisclosed defects or strong odors.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and sizing. While many customers praise the great... See more

Quality

Consumers find quality to be positive, with many praising items like a vintage jacket for less than £10, a... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many consumers praise the rapid delivery, with... See more

Price

Customers had positive experiences with price, often finding items to be affordable and of good quality for... See more

Website

People report positive experiences with the website. Many customers praise the website as professional, easy... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I bought a trench coat, the delivery was fine and the price reasonable. However, although it was advertised as a 12 I would say it was no way a 12, more like a 10 and there was no label size, so it... See more

Rated 5 out of 5 stars

Bought levis 721s arrived in great condition size was 29 w x 32 l but a little big so would say 721s go a size smaller as loads of stretch and baggier than other levi skinnies. Would buy from this com... See more

Rated 5 out of 5 stars

When I saw the reviews on this website and how up and down they were about delivery, customer service, etc., I was sceptical about buying from here, but I am thankful that I took the chance because my... See more

Rated 5 out of 5 stars

Last week I bought a vintage pair of Trussardi tartan jeans. They arrived just three days later, and I’d genuinely never seen anything like them before. At £13, they were an absolute bargain. Out... See more


Company details

  1. Second-hand Clothing Shop

Written by the company

Second-hand designer, branded & vintage clothing. Individually sourced & unique to you.


Contact info

4.0

Great

TrustScore 4 out of 5

168 reviews

5-star
4-star
3-star
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1-star

Replied to 5% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

purchased a corduroy jacket

purchased a corduroy jacket, purchase and delivery were fine but both the sleeve linings were in shreds ,the jacket is unwearable

29 January 2026
Unprompted review
Messina Hembry logo

Reply from Messina Hembry

Hi Tony, we are very sorry to hear this item is unwearable. Please feel free to send the item back to us and we can provide a full refund.

Rated 5 out of 5 stars

Found my lost item!

I lost my Joules raincoat during a move and was so sad because I could not find the exact same model anywhere. Then I found it at Messina and could not believe it. I just received it and it is the exact one I had. I am beyond happy with this purchase. It arrived very quickly and is in perfect condition. Absolutely love it.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Vintage leather coat

Fast service, goods as described. I absolutely love the leather coat. It's perfect and so satisfying to buy something of such great quality, made with love. Another plus is that it's unique in it's style , there isn't a production line of this coat.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

I found some really unique pieces…

I found some really unique pieces that I'm really thrilled to have. Prices were reasonable and delivery was super fast.
I felt that they do really make an effort to be truthful of the condition of the items and I'll definitely will be ordering again.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Trench coat for cheap

Quick delivery and this trench coat has got to be worth about 6x what I paid for it. Some crumples and a kinda thrift smell but that's what you get. Nothing like it on the internet for less than £300 so I'll take some crumples for £29. Great company and absolutely legit.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Unique Vintage Pieces, Excellent Value Quality Clothing, Fair Prices, Fast Delivery

Last week I bought a vintage pair of Trussardi tartan jeans. They arrived just three days later, and I’d genuinely never seen anything like them before. At £13, they were an absolute bargain. Out of curiosity, I went back on the site and spotted a pair of red corduroy trousers by the New York clothing company IZOD. I couldn’t resist, and I’m glad I didn’t. They fit me brilliantly, and I already have the perfect shirt to go with them.

Once again, they were only £13, and judging by the cut and quality, they must have been quite expensive when new. Even better, this pair arrived in just two days.

I’m thoroughly impressed with Messina Hembry, great prices, quick delivery, and genuinely interesting clothing. I’ll definitely be becoming a regular customer.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous

I have just received a cashmere camel skirt, it is beautiful and fits me so well, it could have been made for me. The service was incredible too, shall definitely recommend.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Levi 721 jeans

Bought levis 721s arrived in great condition size was 29 w x 32 l but a little big so would say 721s go a size smaller as loads of stretch and baggier than other levi skinnies. Would buy from this company again based on my experience i like to buy preloved and their levis are very reasonably priced.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Bought a leather jacket for my sons birthday. It arrived really quickly in mint condition. He loves it!
Great product at a really good price backed up with, prompt responsive customer service.

9 January 2026
Unprompted review
Rated 2 out of 5 stars

Wrong colour and had holes

I ordered from their ebay site. I messaged asking if the item is wool, they replied promptly saying they don't know as the label was gone. I researched the brand and ordered anyway, but label isn't gone, it's there in the seam, and is indeed wool, so fine after all. However, they listed it as black. It's very dark navy blue. I wanted black...are they colour blind?! Or just working in dim light so it looks black . Also cuffs were frayed with holes in which wasn't disclosed.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Really glad I found this site

Very quick delivery and great communication from the team when I had a query .
I ordered a shearling coat which was a great fit and better than the online picture .
I will get it cleaned as I appreciate at £30 it is a bargain and shearling is a specialized clean and it does need a refresh inside .
But but but please buy from this site I think it's an amazing sustainable idea and should be encouraged .
Will get buying again and have recommended this site to my friends .

10 January 2026
Unprompted review
Rated 5 out of 5 stars

2 items received

I ordered 2 items. When they arrived they were exactly what the descriptions said & I was completely satisfied with what I ordered. So satisfied I've ordered more & will order again. For 2nd hand clothing, this is a great online store

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase! The international shipping was fairly quick and it arrived perfectly packed and in the exact conditions I had seen on the website. Can only recommend the store!

7 January 2026
Unprompted review

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