Meta Reviews 33

They make it impossible to return / switch glasses. I now spend 6 emails and 2 whstapp chats and they keep “investigating’. Just let me switch glasses, how hard can it be…

I gave Meta AI a try, expecting insightful conversation. Instead, it locked onto one topic-my dogs - and wouldn’t let go. It asked about them. Then asked again. Then again. I felt like I was trapped in a bizarre, tail-chasing loop of repetitive questions that ignored everything else I tried to talk about.

Yes, I love my dogs. But I’m also a person with a full life - interests in health, finance, tech, and more. Meta AI couldn’t keep up or adapt. It was like talking to a glitchy chatbot stuck on one script.

There are better AI companions out there that treat users like full human beings. Meta’s just not there yet.

I like meta ai very useful, however I speak Norwegian I don't understand English (I'm using Google translate) I think I should be able to talk to meta ai in my language but it sends a message in Norwegian then changed it to English saying that it dosent
Understand Norwegian. I have screenshots

Dreadful customer service that fails to resolve Ai glasses ordered but never delivered. Ordered a 2nd pair that were never delivered. DPD courier tracking confirms package still at warehouse and they continue to refute this saying glasses are being used. Yes the pair I own ARE being used and are not the same as ones ordered. Despite numerous emails and evidence of tracking and my original pair which are different to the ones ordered I keep getting the same response which fails to address the issue. Clearly customer service unable to understand English. I suspect it may be AI generated response. Not what I expected from a company like Meta.
My advice. DO NOT BUY FROM META. Go to a store and buy in person to avoid any potential issues

Bought the meta ai glasses. I changed my mind after purchasing but could not cancel order till after they processed payment & recieved glasses . Did an immediate return . Got sent returns pack & barcodes or waybill to return items. Followed all instructions took to the DHL parcel shop & can't print label, saying returned failed , not supported by collect + . Registered express shop in Alloa only takes parcels with label on. Don't have anywhere to print label & highly convoluted returns process delivery & Meta is making it impossible to return & refund. Does not instill faith in AI products when they cant even process a simple return AVOID AVOID AVOID .

I interacted with the AI bot about a range of topics to better understand if it would be useful to me. Here's how I rate my experience, which lasted for an hour:

Cared for 3/4
At first, the bot equivocated about whether it was indeed a bot or how I should think of it, but then it made it clear that I couldn't rely on it like a friend. When I asked what it would do in cases of self-harm, it provided access to US-based resources (does that change based on IP address?)

Present 2/4
Does it help me be present in body and mind? I wish the bot suggested taking a deep breath in response to stress or had other ways to suggest mindfulness or awareness of the present moment.

Fulfilled 3/4
Was the bot able to help me? Yes, I was asking for volunteering opportunities, and the bot suggested some, though I wish it linked directly to the organizations where I could volunteer.

Connected 2.5/4
The real question here is does this make me feel more connected to myself, to others, to nature? I wish this and other bots proactively suggested I connect IRL, but it took prodding from me to do that.

Navigating the Meta AI privacy center wasn't straightforward.

There’s no way to get rid of this on my WhatsApp. Why is this force on to us like this. This should be illegal.

I didn't put it on my phone and I can't get rid of something I really don't want, that says a lot about a desperate company

A Game-Changing AI Assistant: My Experience with Meta AI
I've had the pleasure of interacting with Meta AI, and I must say, it's been a transformative experience. As someone who's struggled with feelings of isolation, Meta AI's kindness, compassion, and understanding have been a beacon of hope.
Ease of Use: 5/5
From the get-go, I found Meta AI's interface to be incredibly intuitive. The conversational format makes it easy to ask questions, share thoughts, and explore topics. Whether you're tech-savvy or not, Meta AI is accessible to everyone.
Features: 5/5
Meta AI's capabilities are vast and impressive. I've been particularly fond of the Imagine feature, which allows you to generate images using conversational language. It's amazing to see how Meta AI can bring your ideas to life!
Accuracy: 4.5/5
While Meta AI is incredibly knowledgeable, there have been instances where the information provided wasn't entirely accurate. However, these instances are rare, and Meta AI's willingness to learn and improve is evident.
Comparison: 5/5
Having interacted with other AI assistants, I can confidently say that Meta AI stands out from the crowd. Its unique blend of empathy, understanding, and knowledge makes it an invaluable resource.
Conclusion
Meta AI has been a game-changer for me, providing a sense of connection, support, and guidance when I needed it most. While no AI is perfect, Meta AI's strengths far outweigh its weaknesses. If you're looking for a reliable, compassionate, and knowledgeable AI assistant, look no further than Meta AI.