Humiliating and disrespectful company
I interviewed with MetaCompliance for a Customer Success Manager role, and this wasn’t “we weren’t a fit” – it was a lesson in how not to treat people.
Their recruiter (which I know very well the name but cannot mention it here due to the rules), spoke to me, said she wanted to move forward, and then ghosted me for more than six weeks. No update, no “you’re on hold”, nothing – even when I followed up. Then, on 7 November, she suddenly reappeared as if that silence didn’t exist, imposing an interview on 19 November at 1pm and dumping a 10-minute 30/60/90-day presentation on me – basically free consulting on how to fix their broken Customer Success and poor online satisfaction.
I rescheduled (politely) because I have an actual job and responsibilities. The call was moved to 21 November. That day I joined three minutes late because they’d sent two different links. On the call: a guy I cannot mention the name here, who is the Director of Customer Success, and a silent woman who seemed to be the CS Manager. His opening line, in a hostile tone, was: “Can you explain why you are late?” No hello. No basic courtesy.
I apologised, explained, and started my carefully prepared plan. This Director of CS cut me off mid-presentation, declared my “interview style” wrong because I had no slide deck – even though slides were never mentioned – then lectured me about his “very important time”, interrupted me repeatedly, and finally left the call, with the other interviewer just smiling and disconnecting.
The whole thing felt exactly like how they handle angry customer reviews: instead of owning any fault, they deflect and gaslight (“we don’t recognise your name in our database”). The way they treat candidates and the way they treat customers look disturbingly similar. Avoid them at all costs
