Pre-ordered around mid-Dec 2021, never received I pre-ordered around mid-Dec 2021 two Vanitas nendoroids, a Vanitas and a Noé, which were supposed to arrive by the 31st of July. I also pre-or... See more
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See what reviewers are saying
Slim chance I'll be ordering from here again, I ordered 2/3 statues (unsure at this date) last year with pre-order dates, one for December 2021, the other 2 with dates for January 2022. It's now Ju... See more
Company replied
I am buying stuff for birthday presents, I really love the variety of things on their website. But website definitely could be improve (such as during search you’ll have to click into individual items... See more
Company replied
Amazing place to buy official figures from! So glad I came across it - as someone from England, I'd been looking on Ebay for Demon Slayer figures as nowhere else seemed to have them but tax etc. can b... See more
Company replied
Company details
Written by the company
UK based Online TCG & Collectables store. We stock all your favourite TCG's including Pokemon, Yu-Gi-Oh!, Dragon Ball and more. We are an Official Good Smile Partner Shop and Official Bandai Partner. We stock high quality figures including Nendoroids, Pop Up Parade, Banpresto and many more. We're By Geeks, For Geeks, making card games and collectables affordable and accessible for everyone!
Contact info
Unit 14 Sanderson Street, S9 2TW, Sheffield, United Kingdom
- support@metageeks.co.uk
- metageeks.co.uk
2.9
Average
724 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Bought some Brilliant Stars Sleeved…
Bought some Brilliant Stars Sleeved Boosters, first time I've used Metageeks with the price on offer. All arrived promptly well packaged and brand new! Will definitely use again!
24 April 2022
Reply from MetaGeeks
Hello,
Welcome to MetaGeeks and thank you so much for leaving us a 5* star review! We hope you got some awesome pulls from your sleeved boosters!
We look forward to seeing you again soon!
All the best,
The MetaGeeks Team
Nice customer service and really good…
Nice customer service and really good packaging, I would definitely recommend them A++++
23 April 2022
Reply from MetaGeeks
Hello,
Thank you so much for leaving a 5* star review and complimenting our customer service. We are more than happy to assist with any queries and issues to ensure our customers have the best possible experience shopping with us.
Thank you for recommending us too and we look forward to seeing you again soon!
All the best,
The MetaGeeks Team
Reply from MetaGeeks
Hello,
Thank you so much for leaving a 5* star review, it means the world to us that you’re very happy with your purchase.
We look forward to seeing you again!
All the best,
The MetaGeeks Team
Delays but I got my item :)
Delays but I got my item :)
I purchased an item due for delivery in December, but this got delayed (no doubt due to the pandemic/brexit!). I contacted the company and they responded extremely promptly saying that it was now due on February 26th. A few more delays later and my product has arrived and in great condition.
I was a bit worried when the delays kept coming - not being sure if the site was a scam (despite the many positive reviews on here!!), but throughout it all, every time I've contacted metageeks, they have got back to me straight away, and as soon as the product arrived in the warehouse it was dispatched and delivered ASAP. Will definitely be using them again.
All I would ask is a bit more information from the company to save me having to contact them to chase up an item - maybe, once the release date has arrived, an email saying "sorry, your item has been delayed" or "your item is en route to the UK but there are delays, as soon as we know any more, we will contact you again.!
Other than that, really positive experience!
20 April 2022
Unprompted review
Reply from MetaGeeks
Hello,
Thank you for leaving us a 5 star review, it means a lot to us!
We understand how frustrating it can be when items get continually delayed. Unfortunately, these delays are out of our control. As this was your first time ordering from us we can completely understand your hesitation about using us but I hope we did everything we can to reassure you on any future orders. As with any pre-order, as soon as it arrives in a warehouse we immediately ship them out the same day.
We really appreciate your feedback. Communication over pre-orders is something we’ve been working really hard on to improve. We have now implemented a new email system within our new website to alert customers of any changes to pre-order dates and we continue to work hard on it to continue to improve it to perfection.
Thank you again for shopping with us and we’re so happy your experience was a positive one overall.
We look forward to seeing you again!
All the best,
The MetaGeeks Team
Excellent
These were bought for my daughter for her birthday. She was very pleased with them
18 April 2022
Reply from MetaGeeks
Hello,
Thank you so much for leaving us a 5 star review and we hope your daughter had an excellent and lovely birthday! Please pass on our many happy returns to her!
We look forward to seeing you again!
All the best,
The MetaGeeks Team
Quick and safe delivery 🚚
Purchased nobara and obanai at 11pm Wednesday and arrived at 10am Saturday so quick delivery and packaged vr well as always😆
17 April 2022
Reply from MetaGeeks
Hello,
Thank you so much for leaving us a 5 star review and we hope you enjoy your excellent purchases! It’s important to us to offer premium services at affordable prices to ensure our customers not only get their items quickly but safely too!
We look forward to seeing you again!
All the best,
The MetaGeeks Team
solid delivery time and lost of…
solid delivery time and lost of communication between store and customer as well as well packaged and untampered products.
16 April 2022
Reply from MetaGeeks
Hello,
Thank you for leaving us a 5 star review, we really appreciate it and we’re so happy you had a great experience with us. Our customers mean everything to us so it’s imperative we offer the best services we can throughout the entire shopping experience.
We look forward to seeing you again!
All the best,
The MetaGeeks Team
Super fast and react
Super fast and react, thank you. Only one remark, the price for Universus product is little expansive.
14 April 2022
Reply from MetaGeeks
Hello,
Thank you for leaving us a 5 star review and we’re so pleased you had a great experience with us! We are always reviewing our prices but we try to be as competitive and as affordable as possible. It is our mantra that everyone can enjoy our products at affordable prices.
All feedback is very welcome and pricing is something we always try to work on. After all we’re by geeks, for geeks so we know how important it is to try to provide the best price possible.
We hope to see you again!
All the best,
The MetaGeeks Team
Very good quality and quick delivery
14 April 2022
Reply from MetaGeeks
Hello,
Thank you for leaving us a 5 star review and we’re so pleased you had a great experience with us! We hope you enjoy your purchase.
We look forward to seeing you again!
All the best,
The MetaGeeks Team
Smooth Experience
Made my first order with MetaGeeks on the 7th, received my items on the 12th. The ordering experience was smooth, the item was packaged well and the price of the figure was reasonable. All in all a good experience.
I’ve also made a pre-order with them for a product currently slated to release on the 30th of April. I’ve read reviews where there has been a lack of communication during preorder delays/issues. Will be sure to update whether there are any issues or I receive my items in a timely manner as that will dictate whether I will become a regular customer.
13 April 2022
Unprompted review
Reply from MetaGeeks
Hello,
Welcome to MetaGeeks and thank you for leaving us a 5 star review! Thank you for your kind words, it means the world to us that you had a good first experience!
It’s extremely important to us to ensure our customers are kept up to date regarding pre-orders as unfortunately delays do happen that are out of our control. We have worked hard to improve our systems, especially since we have moved over to our new website so if there's an unfortunate change of date our customers will be notified via email. We take any feedback very seriously as it helps us to improve our services.
We are always happy to help so please don’t hesitate to contact us if you have any queries or issues!
We hope you’ll become a regular customer!
All the best,
The MetaGeeks Team
Good and fast service
Good and fast service. I got my figure on time and safe and mostly it's original as published.
13 April 2022
Reply from MetaGeeks
Hello,
Thank you for leaving us a 5 star review! We’re so pleased you were happy with the service and we hope you enjoy your item!
We look forward to seeing you again!
All the best,
The MetaGeeks Team
Only recently started ordering from…
Only recently started ordering from these guys but already they've been quick reliable and sorted any issues I've had like ordering without creating an account xD linked all my orders though Great company looking forward to more purchases :D
12 April 2022
Unprompted review
Reply from MetaGeeks
Hello,
Thank you so much for taking the time to leave us a 5 star review! We’re so pleased to have you on board with us and we’re always more than happy to help with any issues and it was our pleasure to link all your orders together.
We look forward to seeing you many times! Thank you for shopping with us!
All the best,
The MetaGeeks Team
Ive bought from this company a few…
Ive bought from this company a few times & will continue to do so. Always speedy delivery & never had any issues.
12 April 2022
Reply from MetaGeeks
Hello,
Thank you for leaving us a 5* review and for being an awesome customer! We’re so pleased that you continue to shop with us, it means the world!
We look forward to seeing you again!
All the best,
The MetaGeeks Team
Very quick delivery
12 April 2022
Reply from MetaGeeks
Hello,
We hope you enjoy your purchase! Thank you so much for the 5* review, it means everything to us!
We look forward to seeing you again!
All the best,
The MetaGeeks Team
Reply from MetaGeeks
Hello,
Thank you for leaving us a 5* review and we're so happy you’re pleased with your purchase!
We look forward to seeing you again!
All the best,
The MetaGeeks Team
Exactly what you want from a company!
Exactly what you want from a company!
Fast service, prompt delivery and I don't doubt if I had issues with anything in an order they'd have it sorted within the hour. Shows you don't have to go to Amazon for 10/10 service but can help out a small business too.
9 April 2022
Reply from MetaGeeks
Hello,
Thank you so much for the kind words! We do everything we can to ensure our awesome customers have the best possible experience when shopping with us. We pride ourselves on offering premium services at affordable prices and we’re always more than happy to help with any queries or issues.
Thank you again for the lovely 5* review!
We look forward to seeing you again!
All the best,
The MetaGeeks Team
The items were of a fantastic quality…
The items were of a fantastic quality and the delivery was fast. Will definitely be purchasing more from MetaGeeks in the future.
8 April 2022
Reply from MetaGeeks
Hello,
Thank you so much for your purchase and we really appreciate the five star review! We’re so pleased you had a fantastic experience with us!
We look forward to seeing you again!
All the best,
The MetaGeeks Team
Awesome store!
Received my second order, and the item and transaction were once again flawless. Definitely a happy customer :)
7 April 2022
Reply from MetaGeeks
Hello,
Thank you for visiting us again and leaving us a 5* review! We’re so pleased you had another great experience with us! We hope you enjoy your purchase!
We look forward to seeing you again!
All the best,
The MetaGeeks Team
Incredibly happy with their service
Incredibly happy with their service. Fast delivery and the product was in great condition. Will definitely from here again
5 April 2022
Reply from MetaGeeks
Hello,
We’re so pleased you had a great experience and are happy with our service. It means a lot to us! Thank you for taking the time to leave us a 5* review.
We really appreciate you shopping with us and we look forward to seeing you again!
All the best,
The MetaGeeks Team
Reply from MetaGeeks
Hello,
Thank you for leaving us a 5 star review and we’re so pleased you had a great experience and found what you were looking for with ease.
When we designed our new website it was extremely important to us to make it easy to navigate so everyone can find what they’re looking for straight away so it means a lot to us when we receive great feedback!
Thank you again and we look forward to seeing you soon!
All the best,
The MetaGeeks Team
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