metal is best to buy crypto with low fees , they send them to wallet fast you get bitcoin real fast on there network i notice, everyone else take 30-90 minutes. i love see metal pay add more cryp... See more
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*update: I am an idiot lol I’m really tired of needing MetalX, MetalPay and WebAuth to handle all of my xpr, metal, loan etc. Plus! I’m trying to navigate converting back to fiat to cover an emergen... See more
Company replied
The metal pay app is Very professional looking; The orders are fulfilled quickly. My connection to my bank was really quick. I love the Metallicus Network is utilizing xrp.
Metal Pay is your future. Has a good mix of crypto (I'm an X coins believer, so...) Next step is to get on the WebAuth Wallet so you can store and stake them on MetalX and borrow and act like what a... See more
Company details
About Metal Pay
Written by the company
Metal Pay allows you to buy, sell, deposit and withdraw your crypto assets instantly. Store your existing portfolio or start your first with Metal Pay.
⇄
Buy, sell and withdraw crypto
﹩
Debit & credit card purchases
➡
External wallet withdrawals
★
Secure storage
✓
Lowest Fees in the Industry
Buy with Debit or Credit Card
Quickly purchase and withdraw crypto assets to your external wallet, or store them safely in Metal Pay.
☻
The Best Customer Support in Crypto
24/7/365 Live Chat & Email Support
You will receive a response to any issues you may have within minutes or even seconds by a real human support agent that will go above and beyond to ensure your satisfaction.
Lowest Fees in the Industry
Written by the company
- Buy with Debit or Credit Card
- Quickly purchase and withdraw crypto assets to your external wallet, or store them safely in Metal Pay.
The Best Customer Support in Crypto
24/7/365 Live Chat & Email Support
You will receive a response to any issues you may have within minutes or even seconds by a real human support agent that will go above and beyond to ensure your satisfaction.
Contact info
4th St 660, 94107, San Francisco, United States
- (628) 600-3419
- support@metalpay.com
- metalpay.com
You should know
4.4
Excellent
605 reviews
Replied to 89% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
I tried to send money which was taken…
I tried to send money which was taken from my account but never transferred to the person I was sending it to. I did everything to verify my identity but was told they couldn’t do it nor refund my $3k
4 April 2026
Reply from Metal Pay
Due to factors observed, we are unable to offer a refund.
Great experience
Great experience. I do wish metal and xpr along with the others were listed on crypto.com, uphold and/other exchanges for those who doesn’t have metal pay to purchase. Keep up the great job guys.
4 April 2026
send crypto- XPR from Metal X to Webauth app.
It was a straight forward/ Simple Navigating in sending my funds from Metal X to Webauth.This is a first time experience and i can Say it was (Simple.)
10 April 2026
Yes I am very pleased with metal pay…
Yes I am very pleased with metal pay customer service. They are prompt and get the job done as well as being very helpful with technical issues.
10 April 2026
I am UNable to make a purchase from my WebAuth
I am able to make a purchase from Metal Pay
but I am UNable to make a purchase from my WebAuth wallet through Metal Pay
I keep getting message (since yesterday) that:
Metal Pay Connect is currently under maintenance as we make improvements to deliver a more reliable experience.
Is it a problem with my wallet or is Metal Pay literally under maintenance and no one can purchase?
Thanks
10 April 2026
Reply from Metal Pay
Metal Pay Connect is currently under maintenance. You may use the Metal Pay app downloaded and installed on your mobile device.
Metal pay is easy to use and takes my…
Metal pay is easy to use and takes my bank card for crypto. A+++
2 April 2026
Metal Pay App is awesome 👌 Marshall…
Metal Pay App is awesome 👌 Marshall Hayner is the man!
8 April 2026
Reply from Metal Pay
We agree, Marshall Hayner is the best crypto CEO!
So far so good.
So far so good can’t wait to see what it transitions into with credit unions but am hopeful of a smooth operating link between them.
4 April 2026
Reply from Metal Pay
There is so much coming to make stablecoins and credit unions work seamlessly. We're glad you're a part of the journey!
Peace of mind
Simple, safe and secure transaction to have a high level of peace of mind.
7 April 2026
Its the only blockchain im aware of…
Its the only blockchain im aware of with not only customer service but real human beings
Absolutely amazing service
6 April 2026
Very quick to handle business my people…
Very quick to handle business my people were very helpful. Great job!
6 April 2026
Long processing time
If I recall the trade request did not complete quickly. It stayed in pending state for possibly 5-10 minutes
28 March 2026
Reply from Metal Pay
We apologize for any issue that may have caused, typically trades do complete nearly instantly. Please let our support team know via in-app live chat or email, 24/7/365 in case there are any technical issues you experience. They'll be able to help you out within minutes!
Great platform.
29 March 2026
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