Metapdf Reviews 35

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the pricing, feeling it was too high for the features offered and that they were overpaying for basic functionalities. Customers also reported issues with payment, specifically being charged significantly more than an advertised trial fee, leading to concerns about billing practices. Conversely, a small portion of people felt satisfied with the user experience, finding the tool quick, easy to use, and effective for basic tasks like merging, converting, and signing documents. They appreciated its ability to save time and simplify document management.

What people talk about most

Price

Users describe negative interactions with price. Many reviewers feel the price is too high for the features... See more

User experience

Reviewers mention positive feedback about user experience, highlighting its simplicity and speed for basic... See more

Website

Clients share ambiguous opinions on the website. Many reviewers found the online PDF tool to be a lifesaver,... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report being charged 49.90€... See more

Product

Customers had ambiguous experiences with the product. Some reviewers found it to be a solid choice for basic... See more

Based on these reviews

Rated 2 out of 5 stars

Just tried this online PDF tool and honestly, I was pretty disappointed. The features felt super limited for what I paid. The website promised a lot, but when I tried to compress my files, it just... See more

Rated 2 out of 5 stars

Quick thought: I've tried quite a few online PDF tools, and this one really fell flat for me. The features were super limited—basic edits felt like a chore. I tried converting a file, and it took... See more



Contact info

2.0

Poor

TrustScore 2 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

when I’m racing to bundle quotes

when I’m racing to bundle quotes, I’ll convert weird formats—images, spreadsheets—into a single PDF and just go It feels snappy, the pages look clean, and I don’t have to babysit the process Honestly, it makes a chaotic task kind of fun

1 April 2026
Metapdf logo

Reply from Metapdf

Dear Kenneth Freeman, Thank you for your wonderful review of Metapdf! Your feedback means a lot to us. Best regards, Metapdf's Team

Rated 1 out of 5 stars

Needed to compress reports for a client…

Needed to compress reports for a client handoff. It broke my workflow. First compress looked fine. Second batch got blurry graphs. I upgraded to fix quality. Charged immediately. No clear invoice. Support bot. No human for two days. Deadlines passed. I canceled. Still charged next cycle. Refund link? Loop. I’m tired. I exported everything and moved on. Not coming back.

1 April 2026
Rated 5 out of 5 stars

They totally respond super fast and…

They totally respond super fast and really break things down well when you need help. Always there to sort stuff out!

27 March 2026
Metapdf logo

Reply from Metapdf

Dear Kimberly Williams, Thank you for your wonderful review of Metapdf! Your feedback means a lot to us. Best regards, Metapdf's Team

Rated 5 out of 5 stars

Awesome experience

Awesome experience! Everything went super smoothly from beginning to end, couldn't be happier!

2 April 2026
Metapdf logo

Reply from Metapdf

Dear Diane Perry, Thank you for your wonderful review of Metapdf! Your feedback means a lot to us. Best regards, Metapdf's Team

Rated 1 out of 5 stars

Its a scam, kinda

Its a scam. They advertise 1 time payment of 0.1€, but charge your account every day for 10 cents. Luckily you can easily unsubscribe, but its easy to not notice. Beware

30 March 2026
Unprompted review
Rated 2 out of 5 stars

Just tried this online PDF tool and…

Just tried this online PDF tool and honestly, I was pretty disappointed. The features felt super limited for what I paid. The website promised a lot, but when I tried to compress my files, it just took forever and the quality came out worse than I expected. It’s like they’re focused on upselling instead of actually helping users.

I mean, for the price, I thought I’d get something robust. But it felt more like a free tool with lots of restrictions. I could only upload a certain number of files at once, and the processing time was just way too slow. It didn’t really meet my needs, and I found myself frustrated more than anything.

It’s a shame because I really wanted it to work out. Maybe this tool’s not meant for heavy users, but it definitely didn’t feel worth the money. Would love to see improvements or even a pricing adjustment. Until then, I’d say look for something else that actually delivers.

25 March 2026
Rated 2 out of 5 stars

Quick thought

Quick thought: I've tried quite a few online PDF tools, and this one really fell flat for me. The features were super limited—basic edits felt like a chore. I tried converting a file, and it took ages, which was frustrating. When it finally processed, the results were pretty disappointing. It didn’t keep the formatting, and that made it pretty much unusable for what I needed.

I expected something a bit more robust, especially for the price. Honestly, it felt like I was paying way too much for something that didn’t deliver. For what I got, I could’ve used a free tool and saved my money.

Also, the file size restrictions were annoying. I had to split my documents just to get them to upload, which was just extra work I didn’t sign up for. It’s a shame, because I really wanted this to work. But at the end of the day, it just didn’t meet my needs, and I walked away feeling like I wasted my time and cash. Not impressed at all.

25 March 2026
Rated 3 out of 5 stars

Little experiment today with this…

Little experiment today with this online PDF tool. It does a pretty good job for basic tasks. I really liked how quick it is to convert files, and that’s definitely a plus. But when it comes to more complex editing or features, it feels kind of limited. I found myself wishing it had more flexibility.

For the price, I expected a bit more. It seems a bit high for what you actually get, but I used it because I needed a specific feature at that moment. Kind of a trade-off, I guess. Overall, it's not bad, but I think there are better options out there if you’re looking for something more robust.

23 March 2026
Rated 5 out of 5 stars

A friend showed me this PDF tool

A friend showed me this PDF tool, and honestly, it’s been a lifesaver for my school stuff. I had to merge a bunch of documents for a project last minute, and it was super quick and easy. The conversion from PDF to Word worked without any hassle, which was a nice surprise. The price felt a bit steep at first, but since I was kind of in a pinch, I gave it a shot, and it definitely saved me time. Not sure if I’d use it all the time, but for those urgent edits, it really helps!

23 March 2026
Rated 1 out of 5 stars

SCAMMMM!!!!

It is a scam i also was charged 49,90€ even they said i only need to pay 0,10€ to access for 48h but after thet secretary charged you 49,90€. No luck by contacting them will go to my bank to ask for help and maybe get my refund back

1 March 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam, there is no information for the subscription that you obviously get and there is a email robot that answers the refund messages with the usual nonsense. Never use it, never. I have contacted the European online authorities with that case and i expect to get ban of this scam in Europe as soon as possible.

27 February 2026
Unprompted review
Rated 1 out of 5 stars

Scam they charge 49.90 euro

They are charging 49.90 euro for just a convert
I says 10 cents at the beginn but 1 day latter they charge you 49.90 euro
It is recomended that you chancel the hidden subcreption in metapdf itself
After that you are safe to not get charged
Luckily my bank stopped the charge of 49.90 euro

20 February 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam - agreed on €0.10 payment. They tried to charge me €49.90 the day after but luckily my bank account stopped it. STAY AWAY

14 February 2026
Unprompted review
Rated 1 out of 5 stars

Good morning

Good morning, gentlemen. I have already cancelled my subscription via email. I will clearly explain that I want a refund. Firstly, the website has Portuguese available, but here they provide support in English, which I find unacceptable. In other words, I am making this complaint because I was a victim of aggressive sales tactics. I have already filed a complaint with the complaints portal. I have every right to request my money back, as I was a victim of an aggressive billing policy. I only paid €0.10 for the service, but hours later they charged me €49.90. I find this unfair. As a young student, I am very disappointed with the company, and I say this was the first and last time. I await the refund of my money.

3 February 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. I paid 0.10 cents for their service yesterday, then the pdf convertion didn't worked, I had to pay again 0.10 cents, and the bank charge was under the name of ClearPix. Today they tried to abusive charge me 49€ from my bank account, but fortunately my bank app saw it was a scam and protected me from it.

22 January 2026
Unprompted review
Show reviews in all languages. (35 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look