Great choice from stock. Decent prices, although postage is a bit steep. That said, delivery is by DPD which is invariably more reliable than Parcel Force. I've ordered twice from Metro Fixings and h... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing experience. Always picked up the phone. Laurence gave invaluable technical help to find a solution for a complex structural challenge. Products arrived first thing to site the next day. Will d... See more
Company replied
Quite honestly an excellent service - it came when you said it would and it was all correct - even your chosen courier was good Prices were the best I could find and stock was the most comprehensi... See more
Company replied
Cannot fault them. To get a great price (the best I could find) is one thing, but to match it with great customer service, even being contracted by the delivery driver by mobile, is just fantastic. An... See more
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Company details
- #5 of 108 best companies in Building Materials Supplier
- #3 of 21 best companies in Fastener supplier
- #6 of 33 best companies in Hardware Accessories Store
- #8 of 93 best companies in Hardware Shop
- #4 of 53 best companies in Safety and work wear
- #5 of 96 best companies in Tool shop
Written by the company
At Metro Fixings, we do more than just supply products - we build partnerships. Servicing the construction, internal fit-out, civil engineering, DIY, and M&E sectors, we are your trusted partner in delivering materials, expertise and solutions that help you succeed. We offer 35,000+ products ready for next-day delivery nationwide with products available from quality brands such as Simpson Strong-Tie Rawlplug, Unistrut, Ancon, Bosch, Fischer Fixings, Sika Everbuild, Soudal, CT1, Mapei and many more.
Metro Fixings Ltd
Written by the company
- Your Partner in Construction
- Our mission is to build lasting relationships by providing quality every step of the way, backed by expert knowledge, unwavering reliability, and a commitment to a more sustainable future.
Contact info
Unit 3 Tewin Court, AL7 1AU, Welwyn Garden City, United Kingdom
- 01707 375172
- sales@metrofixings.co.uk
- metrofixings.co.uk
4.9
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast comms & Delivery
Good fast comms. Fair pricing....and timely delivery = recommended.
And, well done for your plastic-free packaging! If only more followed your example...
9 May 2025
Reply from Metro Fixings
Morning Elton,
Thank you for taking the time to review us - we really appreciate it!
We're delighted you were pleased with our service, it's so important to us that our customers leave us happy! We love that you've taken note of our effort to reduce our plastic packaging too - we're always trying to do our bit for the environment.
We hope to see you again soon,
The Metro Fixings Team
The service was second to none
The service was second to none, the selections were outstanding, so helpful when doing unusual jobs, I received the order in under 24 hours which is amazing,
I will not even consider using anyone else after the gentleman I spoke to sorted out all the details,
well done!!
2 May 2025
Reply from Metro Fixings
Good afternoon Roger,
We really appreciate you taking the time to leave us a review!
Quality service is truly at the heart of everything we do, so hearing such positive feedback about the service you received from us fills us with pride. Thank you!
We look forward to seeing you again,
The Metro Fixings Team
Great service only found you on the…
Great service only found you on the internet at 3.0 clock in the afternoon and next morning at 8.15 you rang to say you were outside the house with the delivery
30 April 2025
Reply from Metro Fixings
Afternoon Stephen,
Thanks for taking the time to review us.
Creating a positive customer experience is so important to us - we're delighted to hear we achieved that!
We hope to see you again soon,
The Metro Fixings Team
Absolutely brilliant!
Absolutely brilliant!
Prices are the best on the internet and delivery is so fast
1 May 2025
Unprompted review
Reply from Metro Fixings
Good afternoon Mark,
Thank you for taking the time to review us.
Delighted to hear you had such a positive experience ordering with us!
See you again soon,
The Metro Fixings Team
Reply from Metro Fixings
Afternoon John,
We appreciate you taking the time to leave us a review.
The satisfaction of our customers is the most important thing to us, so we're so pleased you were happy with our service!
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good morning Colin,
Thank you for taking the time to leave us a review.
We're delighted to hear you were pleased with our service and your experience with us - customer satisfaction is incredibly important to us.
We hope to see you again,
The Metro Fixings Team
Staff Knowledgeable & Efficient
Staff Knowledgeable & Efficient. Delivery always prompt & courier good. Will continue to purchase with Metro Fixings
17 April 2025
Reply from Metro Fixings
Good morning Philip,
Thank you for taking the time to review us.
We're so pleased to hear that we've been consistently providing you with the quality service we strive for!
It was great to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good morning David,
Thank you for taking the time to review us.
We're so pleased to hear you were happy with your experience ordering from us - our customers's satisfaction is why we do what we do.
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Andy,
Thank you for taking the time to review us.
We're really happy to hear about your positive experience ordering with us!
We hope to see you again,
The Metro Fixings Team
Good all round service
Great and efficient customer service over the phone. Quick delivery
11 April 2025
Reply from Metro Fixings
Good afternoon Adam,
Thank you for taking the time to leave us a review.
We're delighted that you were happy with our service and delivery - we're always aiming to provide the best experience possible for our customers.
We hope to see you again in the future,
The Metro Fixings Team
Reply from Metro Fixings
Hi Paul,
Thank you for taking the time to review us.
We're really pleased you were happy with the products and delivery you received from us! We are always striving to provide the best service for our customers, so we'd love to know what we could do to gain that 5th star - any feedback is welcome!
We hope to see you again,
The Metro Fixings Team
Needed some Simpson joist hangers…
Needed some Simpson joist hangers urgently as I'd been let down by another supplier. I placed an order late Thursday afternoon, goods delivered Sunday morning, perfect service.
11 April 2025
Reply from Metro Fixings
Good afternoon,
Thank you for taking the time to review us.
We're so pleased we were able to help you and keep your project on track, we'd love to help you again in the future - please don't hesitate to get back in touch!
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Angela,
Thank you for taking the time to leave us a review.
We're glad to hear about your positive experience with us!
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon James,
Thank you for taking the time to review us.
We're delighted John was able to help you - we shall pass this feedback on to him.
We hope to see you again,
The Metro Fixings Team
A rapid, efficient service
Rapid, efficient service. Everything was as it should be. Thank you Metro Team.
11 April 2025
Reply from Metro Fixings
Good afternoon Jim,
Thank you for taking the time to leave us a review.
We're so pleased you were happy with our service!
We look forward to seeing you again soon,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Bob,
Thank you for taking the time to review us.
We're glad to hear you were pleased with the service you received from us - it's what we aim for!
We hope to see you again,
The Metro Fixings Team
Environmentally friendly packaging.
All the Unistrut items appeared to be genuine Unistrut - well made and with the holes at the correct centres. I was particularly impressed with the environmentally friendly packaging - no plastic.
7 April 2025
Reply from Metro Fixings
Hi Graham,
Thank you for taking the time to leave us a review.
We're delighted to hear you're happy with the quality of the product you received - please rest assured that anything listed as a certain brand on our website is genuine. We are also really passionate about sustainability and have made a real effort to reduce our plastic packaging, so we're really pleased you noticed this!
We hope to see you again,
The Metro Fixings Team
I love Metro Fixings
I love Metro Fixings, the team are really helpful, regardless of your order size. I would highly recommend going in to speak with them if you are local enough. I got some fixings for a a DIY roof rack for my van. Very pleased with the result.
31 March 2025
Reply from Metro Fixings
Good afternoon Ashley,
Thank you so much for taking the time to review us.
We're absolutely delighted to hear about your experience with us - we always aim to provide our customers with high-quality service and we're super happy we delivered!
We look forward to seeing you again,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Fiona,
Thank you for taking the time to leave us a review, we really appreciate it.
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Ian,
Thank you for taking the time to review us.
We're pleased to hear that the service you received was of the standard we aim for!
We look forward to seeing you again,
The Metro Fixings Team
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