Metro Imaging Reviews 1,803

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I love the service - fast and efficient. The only thing i'd say needs improving is the website. I find it a bit confusing and always gets something wrong.

Rated 5 out of 5 stars

I've been using Metro Imaging for years, mostly for online self-service printing. I'm glad to report that nothing has changed post the merger/move. I still receive exactly what I expect to see, with a... See more

Rated 5 out of 5 stars

Unable to rate you because First class mail has not delivered after five working days. When do you think package will arrive? I am still unable to rate on this occasion (Royal Mail being an unwilli... See more

Company replied

Rated 5 out of 5 stars

We required several prints to complete the finishing touches to our pub and hotel here in London. We are delighted with the quality of the product. The pictures look amazing and really help lift the a... See more

Company replied

Company details

  1. #17 of 38 best companies in Photo printing service
  2. #45 of 69 best companies in Prints and signs store

Written by the company

40 years in the photographic industry has taught us that every person who works here is as important as our clients. Our aim is for a flexible workforce with multi-skilled and cross-trained people so that our level of expertise is second to none. We enjoy working in a friendly atmosphere and we want you to feel welcome too. Walk through our doors and you’ll find us a very approachable enthusiastic sort, just take a look at our staff profiles for a sneak peek into who we are and our backgrounds. We know a lot about photography and we take the time to understand your needs and tailor our service to best suit you. This personal approach, means that whatever you throw at us we are confident we can exceed your expectations. Don’t just take our word for it, drop in or give us a call and we’ll be happy to show you what Metro can do.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Gorilla print

Very helpful in sorting out my photo before printing. Thanks to Simon and Warren.

22 September 2025
Metro Imaging logo

Reply from Metro Imaging

Thank you for the positive review and for mentioning Simon and Warren. It is greatly appreciated and we will let them know.

Rated 4 out of 5 stars

Easy to use on line self service…

Easy to use on line self service facility. Excellent quality prints delivered very quickly - depending on the type of printing. Very happy with the service

1 October 2025
Metro Imaging logo

Reply from Metro Imaging

Thank you for the positive feedback about our services. Hope we can be of service again soon.

Rated 5 out of 5 stars

Smooth and easy experience

Smooth and easy experience - print was good quality. Thanks!

15 September 2025
Metro Imaging logo

Reply from Metro Imaging

Thank you for your positive review, and hope we can be of service again soon.

Rated 5 out of 5 stars

As ever perfect job

As ever - simole and easy to use website upload.
Quality of print is excellent.
Care and attention to wrap and packing unsurpassed.
Quick turnaround.
Very happy

21 September 2025
Metro Imaging logo

Reply from Metro Imaging

Many thanks for the positive feedback; it is greatly appreciated. We hope to be of service to you again soon.

Rated 5 out of 5 stars

Brilliant service

Brilliant service - exceeded expectations regarding delivery times. Excellent standard of printing. Highly recommend.

12 September 2025
Metro Imaging logo

Reply from Metro Imaging

Thank you for the generous feedback regarding our services. We hope to be of service again soon.

Rated 5 out of 5 stars

I was in a panic to get a photograph of…

I was in a panic to get a photograph of my mother for her funeral service and the tube strike had thrown a spanner in the works. The brilliant people at Metro turned it around within the hour and I was able to collect fine. Thank you!

5 September 2025
Metro Imaging logo

Reply from Metro Imaging

Our sincere condolences. Thank you for the positive feedback. Glad we could help at this time.

Rated 5 out of 5 stars

Excellent quality with fast

Excellent quality with fast, reliable service. The interface was user-friendly, instructions were straightforward, and the final print came out perfectly.

9 September 2025
Unprompted review
Metro Imaging logo

Reply from Metro Imaging

Thank you for the positive five-star review, and glad you found the service easy to navigate. We hope we can be of service again in the future.

Rated 5 out of 5 stars

Expensive but never disappointed.

Expensive but never disappointed. When I need something special they are my first choice.

23 August 2025
Metro Imaging logo

Reply from Metro Imaging

Thank you for the positive review, it is greatly appreciated. We always try to provide value for money and competitive prices. If you have something in mind, why not get in touch, and we can discuss our range of services to fit your budget.

Rated 5 out of 5 stars

Excellent

Excellent, punctual, and corteous, as always.

25 August 2025
Metro Imaging logo

Reply from Metro Imaging

Thank you for the positive feedback, it is greatly appreciated.

Rated 5 out of 5 stars

Great print and framing

Great print and framing, reasonable price, fast delivery.

18 August 2025
Metro Imaging logo

Reply from Metro Imaging

Thank you for the five-star review! Hope we can be of service again soon.

Rated 5 out of 5 stars

Excellent quality

Easy to navigate and informative website. Speedy and well-packed delivery. Excellent quality prints,

15 August 2025
Metro Imaging logo

Reply from Metro Imaging

Many thanks for the positive review of our services. We hope we can be of service again in the future.

Rated 5 out of 5 stars

Fantastic outcome

I’m thrilled with the limited edition prints of my recent paintings. The company has done an outstanding job in preserving the original texture and vibrant colours — they look almost indistinguishable from the originals. The attention to detail and print quality exceeded my expectations, making each piece truly special. Highly recommended!

9 August 2025
Metro Imaging logo

Reply from Metro Imaging

Thank you so much for the great review, it means a lot to us.

Rated 5 out of 5 stars

As good as it’s always been

As good as it’s always been. Years back when I had a studio in EC1, Metro was always my first call. Reassuring that first rate service and superb reproduction has not changed.

29 July 2025
Metro Imaging logo

Reply from Metro Imaging

Thank you for the positive review, and glad to hear that, after all these years, we continue to provide the highest quality possible. Your five stars are greatly appreciated.

Rated 5 out of 5 stars

Excellent Service and Result

Excellent Service on a fast-turnaround last minute exhibition job for me: a photographer who hasn't printed a thing in donkey's years! HUGE thanks to Manish Patel for lots of help, hand-holding and guidance to make sure I got the best possible results this time and in the future.
Great to find Metro still at it and still doing great work! Highly recommended.

30 July 2025
Unprompted review
Metro Imaging logo

Reply from Metro Imaging

Thank you for the impressive review, it is greatly appreciated and very best wishes for the exhibition.

Rated 5 out of 5 stars

Beautiful prints and great customer…

Beautiful prints and great customer service.
I've used Metro Imaging a few times now and my photographs are always printed so beautifully it really brings the image to life. Their customer service is also top tier, I appreciate the effort they put in to ensure their customers are happy & receiving the best.

14 July 2025
Metro Imaging logo

Reply from Metro Imaging

Thank you so much for the very positive feedback, and hope we can be of service again soon.

Rated 5 out of 5 stars

Great, high quality and prompt service

The interface was excellent and easy to use, the instructions were clear and concise and the final print is good.

17 July 2025
Metro Imaging logo

Reply from Metro Imaging

Thank you for the positive five-star review. It is very much appreciated.

Rated 5 out of 5 stars

Great service

Great service, photo print is excellent just what I needed👍

2 July 2025
Metro Imaging logo

Reply from Metro Imaging

Thank you for the five-star review of our services and hope we can be of service again soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look