I love the service - fast and efficient. The only thing i'd say needs improving is the website. I find it a bit confusing and always gets something wrong.
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I've been using Metro Imaging for years, mostly for online self-service printing. I'm glad to report that nothing has changed post the merger/move. I still receive exactly what I expect to see, with a... See more
Unable to rate you because First class mail has not delivered after five working days. When do you think package will arrive? I am still unable to rate on this occasion (Royal Mail being an unwilli... See more
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We required several prints to complete the finishing touches to our pub and hotel here in London. We are delighted with the quality of the product. The pictures look amazing and really help lift the a... See more
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Company details
- #17 of 38 best companies in Photo printing service
- #46 of 69 best companies in Prints and signs store
Written by the company
40 years in the photographic industry has taught us that every person who works here is as important as our clients. Our aim is for a flexible workforce with multi-skilled and cross-trained people so that our level of expertise is second to none. We enjoy working in a friendly atmosphere and we want you to feel welcome too. Walk through our doors and you’ll find us a very approachable enthusiastic sort, just take a look at our staff profiles for a sneak peek into who we are and our backgrounds. We know a lot about photography and we take the time to understand your needs and tailor our service to best suit you. This personal approach, means that whatever you throw at us we are confident we can exceed your expectations. Don’t just take our word for it, drop in or give us a call and we’ll be happy to show you what Metro can do.
Contact info
32 Great Sutton Street, EC1V 0NB, London, United Kingdom
- 0207 865 0000
- enquires@metroimaging.co.uk
- metroimaging.co.uk
4.7
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Reply from Metro Imaging
Many thanks for the feedback and five stars, it is greatly appreciated.
Very easy to navigate and use the…
Very easy to navigate and use the website I wanted to print a family photograph for my mother's birthday was a very simple process which was delivered as a gift.
Highly recommend!
27 December 2024
Reply from Metro Imaging
Thank you for the positive feedback and five-star review, it is very much appreciated and glad you found the service easy to use.
High quality giclee
A run of 180 giclee posters which were safely delivered on time and in perfect condition.
It's almost a lost art nowadays but comms with Metro are great.
One small niggle - their website-based upload service is dated and slow but it's worth persevering as the print quality is unrivalled.
21 December 2024
Reply from Metro Imaging
Thank you for the five-star review and feedback which is greatly appreciated. We will also relay your comment to our IT colleagues re the website. Many thanks!
Reply from Metro Imaging
Many thanks for the positive five star review, it is very much appreciated.
Reply from Metro Imaging
Thank you for the five star review and hope we can be of service again soon.
Great experience with Metro Imaging
They were very friendly and helpful when I contacted them by phone
Photo came back in excellent quality and in a timely manner
Would definitely recommend
5 December 2024
Reply from Metro Imaging
Many thanks for the positive review and wishing you a very happy new year!
The usual premier service from Metro
The usual premier service from Metro. Have been using Metro for decades and they are London's best.
5 December 2024
Reply from Metro Imaging
Thank you for the fantastic review, it means a lot to us!
Really quick turn around and exactly…
Really quick turn around and exactly what I needed in terms of quality and price. A very reliable service.
27 November 2024
Reply from Metro Imaging
Thank you for the very positive feedback, it is much appreciated.
Good service.
21 November 2024
Reply from Metro Imaging
Many thanks for the five-star review, it is very much appreciated.
Always great service
11 November 2024
Reply from Metro Imaging
Thank you for the positive review and five stars, much appreciated.
Fabulous Prints
Metro kept me informed of my self-service order, having explained all the different options over the telephone first. Subsequently, when the paper I ordered was out of stock, they printed on more expensive paper at no additional charge to me.
5 November 2024
Reply from Metro Imaging
Many thanks for the five-star review and feedback, this is very helpful in developing our services to clients.
Really excellent personal service from…
Really excellent personal service from Manish Patel.
Thanks a lot and I will sending you more prints in the future.
David
29 October 2024
Reply from Metro Imaging
Thank you for the kind comments, we will let Manish know and we look forward to welcoming you back to Metro.
Reply from Metro Imaging
Thank you for the five star positive review, it is very much appreciated.
Always top quality and great service
Always top quality and great service. My go to printers.
21 October 2024
Reply from Metro Imaging
Thank you for the kind comments and five stars they are very much appreciated.
Excellent service and 1st class quality
16 October 2024
Reply from Metro Imaging
Many thanks for the five star review, it is very much appreciated.
Outstanding service
Metro Imaging, specifically Tony Window, are outstanding to work with. I have worked with them on several significant orders (300+ pieces in the space of six months), and the service has been incredibly fast, collaborative and finished to such a high level of quality. No job or last-min tweak is too much for them to manage with ease. Can't recommend them (and Tony) enough.
18 October 2024
Unprompted review
Reply from Metro Imaging
Thank you for the fantastic review, it's very much appreciated!
Reply from Metro Imaging
Thank you for the positive feedback and five stars, we hope we can be of service again soon.
Reply from Metro Imaging
Many thanks for the five star review, it is very much appreciated.
Reply from Metro Imaging
Thank you for the five star review and we hope we can be of service again soon.
Proactive advice
Simon contacted me as the paper I had selected wasn't the best option for mounting on 5mm foamex board. Hence I got my prints cheaper
18 September 2024
Reply from Metro Imaging
Many thanks for the feedback, we will let Simon know and please do get in touch if we can be of any further support.
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