Metropolitan Plumbing Ltd Reviews 

64
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have been using Metropolitan Plumbing Services for years , they have always delivered 5 star service , prompt , polite and dedicated staff aswell . Would recommend them always . Thanks

Rated 5 out of 5 stars

Metropolitan Plumbing is the only plumbing service I would use. Over three years, they have fitted showers, unblocked sinks and most recently fixed a boiler. They're always efficient and friendl... See more

Rated 5 out of 5 stars

I had a very positive experience with them. The team was professional, serious, and honest throughout the entire process. They explained everything clearly, arrived on time, and completed the work t... See more

Company details

  1. Gas engineer
  2. also in
  3. Plumber

Written by the company

The capital's gas, plumbing & heating maintenance since 2020.


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

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4.8

All reviews

(64)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Had issues with boiler not providing…

Had issues with boiler not providing hot water. Jen arranged for engineer to come out the next day to fix. A part was ordered and issue was resolved within a few days.
No hard sell, no upfront payment or call out charge. Invoice received once job was fully completed at agreed price.
A total professional experience from all involved.

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and conscientious plumbing and heating company

I would happily recommend Metropolitan Plumbing, Jen, Tom and Trevor are a great team, reliable and conscientious. My daughter inherited problems in a new property with the hot water and the central heating both failing. Jen provided a quote for the work, separating out parts and labour. The work required a couple of visits by Tom and Trevor. The work was completed as per the quote. Building trust is crucial, we have a company we can rely on for any future work. I've no doubt that this small company will grow.

12 March 2025
Rated 5 out of 5 stars

Great service

I have been using Metropolitan Plumbing's services for years and they never disappoint.
Excellent service and prompt response. Honest and responsible.
Totally recommend them.

27 February 2025
Rated 5 out of 5 stars

I am a very satisfied customer

This is an honest review from a genuine customer as I am sure are all the people that have reviewed this company.
My experience with metropolitan plumbing was positive from the beginning to the end. From the price of the work which was to remove and decommission old crappy immersion boiler tank and replace with a new one.
The quoted price is what I paid which was a very fair price and the customer service was brilliant and kept in contact through all phases of the work and worked around my schedule and was very flexible. I have recommended metropolitan plumbing to my friend who is also looking to have a boiler replaced. Special shout out to Jennifer of metropolitan plumbing who looked after everything for me and booked the job.

28 December 2024
Metropolitan Plumbing Ltd logo

Reply from Metropolitan Plumbing Ltd

Hi James,

Many thanks for taking the time to write this shining review! We really appreciate you sharing your positive experience with other potential customers.

Better yet - you have recommended us to one of your friends, which is the highest form of praise.

Thanks for your efficiency your end and prompt payment.

We really enjoyed working with you.

Best regards,
Jennifer

Rated 5 out of 5 stars

Professional plumbing service

Quick response time. Professional work. Not the cheapest plumber but definitely got the job done.

5 December 2024
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Reply from Metropolitan Plumbing Ltd

Hi Joe,

Thank you for taking the time to write us a 5-star review.

Whilst we aren't the cheapest plumbing/heating company around, we justify our prices with excellent customer service, reliability and job satisfaction, along with extensive knowledge and training that our engineers are equipped with.

We really appreciate your review.

Jen

Rated 5 out of 5 stars

Great Plumbers

Very quick and efficient plumbing company. Great service and communication, we used them on multiple occassions, highly recommended.

29 November 2024
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Reply from Metropolitan Plumbing Ltd

Hi Piotr,

We really appreciate your positive review, and really enjoy working with you and the Team.

We look forward to the continued working relationship.

Jen

Rated 5 out of 5 stars

Excellent

He was on time, accurate, friendly and helpful. Ticked all the boxes. Thank you.

14 October 2024
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Reply from Metropolitan Plumbing Ltd

Hi Mannie,

Many thanks for your positive comments!

Jen

Rated 5 out of 5 stars

Great communication and reasonable price

Great communication, keeping us updated at all times. Reasonably priced and very friendly. Highly recommend

27 September 2024
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Reply from Metropolitan Plumbing Ltd

Hi Kamini,

We are very grateful for your encouraging comments. We hope that your cylinder runs smoothly.

Jen

Rated 5 out of 5 stars

Great plumber, would recommend

Tom was recommended to us by another plumber. We are so glad because he did a good job of re-routing a leaking mains water pipe. He arrived on time, was neat, tidy and professional and pleasant to talk to. Jennifer in the office was easy to contact and very helpful in arranging everything. We would certainly use them again.

26 September 2024
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Reply from Metropolitan Plumbing Ltd

Hi Carol,

Thanks for taking the time to not only provide us with some really positive comments, but comment on our customer service which we take great pride in.

Thanks again,
Jennifer

Rated 5 out of 5 stars

Leak identified in bathroom

Leak identified in bathroom - I needed the job done
The price and customer service was top notch
Happy days

23 September 2024
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Reply from Metropolitan Plumbing Ltd

Hi Gary,

Thanks so much for your positive and encouraging comments.

Jen

Rated 5 out of 5 stars

I had a gas leak and Tom came out and…

I had a gas leak and Tom came out and promptly identified the problem. He kept me advised ,carried out a repair and was helpful throughout.

7 September 2024
Metropolitan Plumbing Ltd logo

Reply from Metropolitan Plumbing Ltd

Hi John,

Thank you for taking the time to write us a review, it's very much appreciated.

Jen

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