Metro Prepaid Reviews 

Victoria was very kind and professional. She rectified my code immediately without delay. I thought I've lost it a f can never find it. A £50 worth of code. Thank you Victoria. Metro prepaid service i can say it's reliable.

Had to contact metro meters to ask several questions after having purchased 8 meters.

My questions were answered by khabane promptly and concisely.

Grateful for the assistance

I was struggling to put the code on ,it was not accepting it, so I called the customer support The agent was so helpful,Girshwin ,he made it easy for me step by step am so happy,thanks

I had to deactivate my newly purchased meter due to a small mistake with buying 3 pahse instead of single phase unit.
Matthew was very helpful and kind with all the process not forgetting to mention that the process and response was very quick

All is great!

Started using a meter recently, and didn't know the procedure for activating a top-up. Contacted Metro Prepaid by email, and had a response within the hour. They offered a clear and concise explanation of how to activate a token. Very impressive

Query efficiently dealt with, Matthew was a great help help. He is a credit to the company

David in the Metro Prepaid team was very helpful in guiding me to accurately resolve a device query and reloading vouchers.

If had my way i certainly wouldn't use this. The standard charge is a complete rip off. This is proper rip off Britain on bills for what youput on . I would avoid this meter if you could

Excellent customer service,I can't hear well so used the WhatsApp text service, spoke to Mathew within a couple of minutes of my text and problem solved

Claudette was direct and straight to the resolution of my request. Thank you and keep up the good work

David in customer service could not have been more helpful as he kindly explained to me how my metre worked, and very patiently read out the codes to me over the phone so I could enter them with his support. This is the first time I have used metroprepaid UK and I feel like I’m in good hands.

Matthew has been absolutly great, I have contacted him on numerous occasions during initial setup and with questions tenants raised and when adding new meters, is always polite, efficient and generally an asset to the company.

Calvin, Metro Prepaid, very helpful today and achieved my goal, thank you, Calvin.

Welldone. Excellent job Justin !!!!!

Had an issue with topping up but Matthew sorted it out in an efficient and friendly manner

I recently moved in to my place and I didn’t know how it worked. Today my light went offline and I had literally just topped up, it didnt make sense. I called prepaid metro and the response was very quick. David helped me get my electricity back on. I was very impressed and thankful. Thank you David

Mathew was excellent got meters registered really fast

Very happy with the service from john, helped with what i needed, thankyou

Recently add in new metro prepaid electric meter in my studio , David one of person on phone conversation helped nicely friendly polite to register my details and helped how have to used thanks again DAVID!