I received a DKK 750 fine from the Copenhagen Metro despite making every effort to pay for my journey. I am a regular public transport user and have never travelled without a valid ticket or ch... See more
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Why bother Why bother. Every journey there are delays or other problems. Every other country is able to run an underground system that works. Ticket conducters and info persomal are either rude or st... See more
No proper aircondition or possibilty to open Windows
If I could give you less than 1 star, I would! There is an issue with metro in regular basis, it takes forever for them to fix it, often you get stuck in random stops, or inside of metro. I am regula... See more
Company details
Information provided by various external sources
4-kilometre system opened between 2002 and 2007, and has two lines, M1 and M2.
Contact info
Metrovej 11, 2300, København, Denmark
- metroselskabet.dk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Never works at night.
Never works at night.
You should think of people who works at night. And don't stop the metro every single night.
Just walk
This is another example of how you don't have to provide service if you have a product with guaranteed costumers.
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